macsales.com/
Computers
33,896 reviews
9.50 / 10
  • ADDRESS
    60098
  •  
  • BUSINESS HOURS
    8 a.m. - 8 p.m. Monday-Friday and 10 a.m. - 4 p.m. Saturday
    GENERAL PHONE
    800-275-4576
    FAX
    815-338-4332
  •  
  • SUPPORT EMAIL
    custserv@macsales.com
    SUPPORT PHONE
    800-275-4576

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • checkmark icon Money Order
  • option not available COD
  • option not available Check
  • checkmark icon Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • checkmark icon Priority Next Day
  • checkmark icon Standard Next Day
  • checkmark icon International
  • checkmark icon 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • checkmark icon Require User Registration
  • checkmark icon Guaranteed Security

Other

  • checkmark icon International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile

Product & services pricing 8.68/10
Chance of future purchase: 9.28/10
Shipping & packaging: 7.73/10
Customer service: 9.39/10
Return/Replacement policy: 5.63/10
Click a star to Write a Review!
5/5
2018-08-15

Power cord

"As always either easy to find, or talking to one of your folks, they can find. Very fast and friendly."

Helpful Cool

5/5
2018-08-15

¯\_(ツ)_/¯

"It was... normal. Nothing bad, nothing above and beyond, it's just normal."

Helpful Cool

5/5
2018-08-15

"great shopping experience"

Helpful Cool

5/5
2018-08-15

NITROX Class

"Excellent presentation. Logical partitioning"

Helpful Cool

5/5
2018-08-15

"Had a good experience discussing the best course of action for upgrade to a Mid 2012 MacBookPro9,2 with Jamie M."

Helpful Cool

5/5
2018-08-15

Always happy with OWC

"They can't do anything wrong."

Helpful Cool

5/5
2018-08-15

"LOve your site! Easy shopping, informative links & videos!"

Helpful Cool

4/5
2018-08-15

"Not satisfies with your shipping options to Hawaii."

Helpful Cool
MacSales.com's Avatar
MacSales.com from MacSales.com has responded
Posted Aug-15-2018

“Hello Allen. Unfortunately, faster shipping options are more expensive. OWC does however forward on any shipping savings that we receive from our couriers to our customers. Thank you for doing business with OWC. If you have any questions or concerns please contact us at 1-800-275-4576 Mon-Fri 8:00am - 8:00pm Central Time and Sat 9:00am - 4:00pm Central Time. Samantha


5/5
2018-08-15

Great selection...

"I was trying to find an out of date Thunderbolt 800 cable for an older iMac and MacSales was the only one I found with the right configuration. I'll check back once I use it to update my eval of MacSales."

Helpful Cool

4/5
2018-08-15

"Fast, easy and great price."

Helpful Cool
MacSales.com's Avatar
MacSales.com from MacSales.com has responded
Posted Aug-15-2018

“Hello Louie. Thank you for doing business with OWC. If you have any questions or concerns please contact us at 1-800-275-4576 Mon-Fri 8:00am - 8:00pm Central Time and Sat 9:00am - 4:00pm Central Time. Samantha


5/5
2018-08-15

Best Ever!

"Online chat - great, fast information
Price- very good
Shipping- lots of options including free
Really have their act together
"

Helpful Cool

5/5
2018-08-15

Excellent pre-sales support

"I had some questions about the purchase, I called and I spoke with Dena, not only she called back due a bad phone connection, she also explained in great detail all my questions and added additional information which would be crucial to keep in mind in order to get the replacement drive to work properly.

Thank you Dena!
"

Helpful Cool

5/5
2018-08-15

G5 1.6 Won’t stop perf

"Just placed order but so far so good"

Helpful Cool

4/5
2018-08-15

straightforward site

"thanks for making the purchasing process easy. when buying equipment for older machines, it is often difficult to get reliable information. your site made it easy."

Helpful Cool
MacSales.com's Avatar
MacSales.com from MacSales.com has responded
Posted Aug-15-2018

“Hello Pier. Thank you for doing business with OWC. If you have any questions or concerns please contact us at 1-800-275-4576 Mon-Fri 8:00am - 8:00pm Central Time and Sat 9:00am - 4:00pm Central Time. Samantha


5/5
2018-08-15

"I price-checked my order against Amazon's and obviously Amazon's was lower (and free, fast shipping) but I chose you instead because I have had great experience with you in the past and you put a lot of effort into making an easily searchable interface that clearly shows which products are appropriate for which macs, etc. I wish the prices were lower but I also understand that there is a cost to doing business well!"

Helpful Cool

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