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Stores > MacSales.com
  • MacSales.com MacSales.com Elite Status
    • ADDRESS
      60098
    •  
    • BUSINESS HOURS
      8 a.m. - 8 p.m. Monday-Friday and 10 a.m. - 4 p.m. Saturday
      GENERAL PHONE
      800-275-4576
      FAX
      815-338-4332
    • SUPPORT EMAIL
      custserv@macsales.com
      SUPPORT PHONE
      800-275-4576

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.68/10 8.68/10
    Chance of future purchase: Rating 9.31/10 9.31/10
    Shipping & packaging: Rating 6.92/10 6.92/10
    Customer service: Rating 9.49/10 9.49/10
    Return/Replacement policy: Rating 4.72/10 4.72/10
Voice your opinion! Review MacSales.com by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2018-01-16

Smooth online Purchase Experience

"Apps and videos help smooth the purchasing process. Bundled DIY ket turns out to be very handy. The old drive makes a nice Time machine (backup) drive."


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Verified Customer
Rating 10/10
5/5
2018-01-16

"Although I didn't need to use customer support this time, support is excellent. Short wait times, extensive product knowledge, pitched to my level of understanding. Absolutely a superior experience."


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Verified Customer
Rating 10/10
5/5
2018-01-16

"Great experience, great product, great price"


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Verified Customer
Rating 10/10
5/5
2018-01-16

"great overall experiences"


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Verified Customer
Rating 8/10
4/5
2018-01-16

"Good web site and will be quick delivery."


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Verified Customer
Rating 6/10
3/5
2018-01-16

Thunderbolt 2 users abandoned?

"I've been heavy mac user, OWC customer for many years and as a "trashcan" mac pro user I am terribly disappointed with the lack of options for cost-effective Thunderbolt 2 external SSD drives. After searching for hours and even talking to a representative I couldn't find a single thunderbolt 2 ssd enclosure or thunderbolt 2 ssd external drive. Is this a subtle way of forcing customers to buy a new computer just to have USB-C or to buy multiple thunderbolt docks or unreasonably expensive adapters? I never thought I'd have a bad experience with OWC (been raving about you guys for years), but here we are

Thanks
"

Rep reply posted Jan-16-2018

A rep from MacSales.com, MacSales.com, has responded

“Hello Jorge. Are you looking for single empty Thunderbolt 2 enclosures? We still have our ThunderBay 4 Mini's on our site that hold 4 SSDs. If you have any questions and/or concerns with your order please reach out to us at OWC so that we may assist you. Samantha


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Verified Customer
Rating 10/10
5/5
2018-01-16

"Continuing Mac customer... OWC always has top-quality options"


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Verified Customer
Rating 10/10
5/5
2018-01-16

buying another power cord

"Great service with MacSales but buying another power cable from Apple. "


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Verified Customer
Rating 8/10
4/5
2018-01-16

Great resource but ouch...

"Excellent website with a wealth of information and great DIY videos. Their prices overall are great and they are one of the few sites that offers reasonable USPS priority mail shipping to Hawaii.

My only complaint is that there is a rather unique type of RAM that they sell that is priced a bit strangely. The 2GB stick is about $18 and the 4GB stick is about $80. I understand they need to make a profit, but this felt a bit more like gouging to be honest. As much as I really could have used the RAM, I decided that it was just not right to spend as much to upgrade my 9-year old computer from 2 to 6gb than it was to upgrade my 2-year old computer from 8 to 24gb.

Other than that, what I can say is that my friends and family do swear by the company, its service, and the return policy. I look forward to experiencing the service and hope I never need to take advantage of the return policy!
"


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Verified Customer
Rating 10/10
5/5
2018-01-16

"it was good overall. made me feel really good"


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Verified Customer
Rating 10/10
5/5
2018-01-16

Easy-Peasy

"Bought memory for a good price with clear product descriptions"


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Verified Customer
Rating 10/10
5/5
2018-01-15

First time

"Very satisfied with the website and ease of use."


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Verified Customer
Rating 8/10
4/5
2018-01-15

Low cost quality items

"Love this online store. I can find many items at low cost. Ty."


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Verified Customer
Rating 10/10
5/5
2018-01-15

good times

"always get immediate gratification from macsales. never disappointed, not even once."


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Verified Customer
Rating 10/10
5/5
2018-01-15

"I was able to get what I needed quickly and easily"


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