• ADDRESS
    91360
  •  
  • BUSINESS HOURS
    n/a
    GENERAL PHONE
    805-409-4700
    FAX
    805-409-4722
  •  
  • SUPPORT EMAIL
    cs@iMarineUSA.com
    SUPPORT PHONE
    805-409-4700

Payment options

  • checkmark icon Visa / Mastercard
  • option not available American Express
  • checkmark icon Discover
  • option not available Money Order
  • option not available COD
  • checkmark icon Check
  • checkmark icon Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • checkmark icon UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • checkmark icon Priority Next Day
  • checkmark icon Standard Next Day
  • checkmark icon International
  • checkmark icon 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • option not available Require User Registration
  • checkmark icon Guaranteed Security

Other

  • checkmark icon International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile

Product & services pricing 0.00/10
Chance of future purchase: 0.00/10
Shipping & packaging: 0.00/10
Customer service: 0.00/10
Return/Replacement policy: 0.00/10
Click a star to Write a Review!
2/5
2017-11-13

Poor service and customer relations

"Purchased a product (phones) and opened them, realized wrong color, and was told to return them to a New Jersey address. After purchase and delivery of the correct colored product, I was then told the return could not be accepted because it was opened (plastic packaging was opened, product never used). I owned up to the error and said my fault, I will re-sell on my own and they said they would sent them back to me. They did not arrive as they sent them back to their home office (CA) by mistake. Confusion reigned as they were not sure what they were going to do. I (the customer) had to contact them, on more than one occasion, and inquire as to what was happening. I finally emailed them that the best "customer relations" thing to do at this point was to just process a refund ($192). After no word I contacted them again and was told they would be re-sent to me. Received them. POOR Customer relations! The best thing they have going for them is the very nice gal who answers the phone and tried, very hard, to help me. "

Helpful Cool

5/5
2016-11-21

good

"you company provide good services."

Helpful Cool

5/5
2014-08-31

"I had an issue with iMarine not responding to my emails initially. Eventually responded and very helpful, so I am revising my review with a positive feedback."

Helpful Cool

5/5
2013-03-14

"Great price, fast delivery and friendly help over the phone. What more could you ask for."

Helpful Cool

5/5
2013-03-13

"The item I ordered was as advertised and was promptly shipped to my address. I recommend this company for the prices of their goods and their expedient delivery."

Helpful Cool

4/5
2013-03-08

"Hi, I hav ejust orderar one item, a smart sensor from Airmar. The item was shipped as expected, got unfortunatellty held in Swedish customs, cost me another 100 USD...
Mai lcorrespondasn before purchase was good! Good, clear, fast and pleasant response from professional personel!
"

Helpful Cool

5/5
2013-03-08

"Good Service, Great Customer Service"

Helpful Cool (1)

5/5
2013-03-05

"Great experience, changed my initial order and it was no problem for them.
"

Helpful Cool

5/5
2013-02-27

"great service, product price was lower than anybody else and shipment costs were also low. got the shipment in 2 days from my order. "

Helpful Cool

5/5
2013-02-26

"Had a question about product and made a call. Customer service rep was OUTSTANDING! Found the answer and followed my order through the process and out the door. Speedy delivery as well. Have already made another order and have told my outdoor enthusiast friends about this company. Glad I found them!"

Helpful Cool

5/5
2013-02-24

"great company with a lot of variaty, great price and customer service!!
Suzane was awesome to work with!
Juan Carlos
"

Helpful Cool

5/5
2013-02-22

"They shipped our inflatable PFD/ Safety harness as promised on time. Good experience.
Harold Ochstein
Miami, FL
"

Helpful Cool

5/5
2013-02-22

"I ordered a transducer that had multiple configurations available. I selected the one I needed and placed theorder. I got an e-mail from iMarine within a half an hour making sure I had selected the right part # for my fish finder. After verifying the part was correct I got an e-mail with the staff there saying the part had been ordered and would ship that day. I later got another e-mail with the tracking information and yet another when part was delivered. Great personal service you don't get everywhere. Note: the first few e-mail were from a member of their staff not a computer generated e-mail. Thanks for the great service and free shipping on my new transducer!!"

Helpful Cool

5/5
2013-02-19

"Shortly after I placed my order over the internet, a very nice young lady from the company called me to confirm that the part that I ordered was exactly what I needed for my specific application. I thought that was just great! The order shipped very quickly, and was exactly what I needed. I also thought the price was very fair. Thanks! I'll be ordering from you again. "

Helpful Cool

5/5
2013-02-12

"Parfait matériel excellent .
Avec toute mes recommandations
bon business .
Bonne relations commerciale avec Suzanne Sherwood.
"

Helpful Cool

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