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  • goHardDrive

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!


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  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.00/10 5.00/10
    Chance of future purchase: Rating 5.00/10 5.00/10
    Shipping & packaging: Rating 5.00/10 5.00/10
    Customer service: 0.00/10
    Return/Replacement policy: Rating 5.00/10 5.00/10
Voice your opinion! Review goHardDrive by clicking a star below.
Rating 2/10

Horrible Customer Service/ Product

"My new hard drive failed on me after only 6 months. Getting an email from them took more than 24 hours for them to respond. They wont answer the phones, and when they did they hung up on me. I have a lot of patience but when you treat your customer like 2nd priority its ridiculous. Yes there are some good reviews about them on them but majority are not good at all. Honestly I wouldn't recommend anyone doing business with them."

Rating 2/10

I was selled a used 500 gb hardrive

"I bought a 500gb hard drive thinking it was probaly never used but it was. After 3 months it had stopped working and I also bought a 2 year warrenty but when I emailed the company how to use the warrenty they sent me a email asking for the serialnumber so I tould them the serial number and they never responded.Then I said I was going to file a lawsuit when they responded saying I do not have a warrenty so I complied by suing the company for 3000 dollars."

Rating 10/10

Don't Believe EVERYTHING you Read/Write

"I have purchase 2 of the 6tb 5700 RPM drives from this company. They ship their products very fast and they come packaged very well IMHO. So far (fingers crossed) I have had no issues with either of these drives in my QNAP TVS-671 NAS. I cannot speak for any issues with the company itself as I have not had to deal with that. I purchased both of these drives thru eBay at a price that was well below the same drive listed on the goharddrive.com website and newegg.com ($50 LESS)

Needless to say, I do keep all my data backed up on a regular basis from my NAS. I think you should give this company a chance and decide for yourself. The $/GB is well worth it. Just be smart and ALWAYS backup your data on a regular basis

Rating 2/10

worst company I ever did business with

"Their hard drives are OLD, built a decade ago, they do not work, when you contact the company the phone does not answer, they do not respond to email, their website fails. Buyer Beware . . . do not order from this company!!!!!!!!!!!!!!!!!!!!!!!!!!"

Rating 2/10

Stay away unlesss you go through EBay

"Ordered (4) 2tb drives from them and only one was good. Sold as "refurbished returns" but were 5 years old. Static envelopes were torn opened on two of them like they were already returned. Has taken forever to get refund. Had to get it through paypal. And they argued it the whole time. Now they blocked me as a buyer, LOL, like I would ever buy from them again. "

Rating 2/10


"BUY AT YOUR OWN RISK FROM GoHardDrive - I installed 3 4tb hard drives only to find one work for 3 mos. and the other two are clicking and making buzzing noises!!! I tried to call them for several weeks and there was never an answer.

I went online and filled out a RMA for the hard drives. I have yet to be contacted and it has been 2 months. I am out over 375 bucks on these jokers. I have a good mind to call the police to stop by and see about the operation they are running!

Rating 10/10

"I currently own 7 drives from this seller with only one issue over the past 5 years . When notified of the problem even after my saying it was unnecessary they gave m a partial refund . the issue was not the drives functionality but a small mis print in the description .

My first white label drive in an always on home server is still going after 5 years . My most recent purchase of a 2 tb drive was extremely happy with the drive and the quick turn around from time ordered to time in hand .

And no they did not request my review just happened to see this site doing a google search .

Will plan on making all my drive purchases with them as long as the prices remain competitive .

Rating 2/10

"Dead hard drive. This hard drive was sold as new and was not. Look at all the other bad reviews on here. Their "return policy" is a joke. From their site: "First, try contacting the manufacturer tech support before return the product to us. Manufacturer might has fastest return exchange service and policy. " Then they want you to pay return shipping, 15% restocking fee and "double box" the item. It is clear that they will then just sell the same crap to another customer.

It is likely that goharddrive.com's business model is to sell questionable hard drives as new and let you waste your time doing an RMA to the manufacturer. I am not even going to mess around with these fraudsters. Thank god for AMEX blue chargebacks.

Rating 10/10

"Purchased a couple adapter boards via Ebay. Delayed trying them and found them incompatible with mother board 7 weeks later. Not worth paying to ship back.

GoHardDrive surprised me by not only refund my money rapidly, but told me not to ship them back. They acknowledged a compatibility issue with certain mother boards.

I give GoHardDrive an AAAAA++++++ for customer satisfaction.

This is a voluntary review and GoHardDrive has no knowledge of my posting it.

Rating 10/10

"Ordered hdd, received quickly, very well packed but it didn't work just beeped studly. Asked for RMA. they sent me a prepaid label for return. Hey it happens. Installed the replacement & reunning great. "

Rating 10/10

"About 3 weeks ago I ordered 3 Hitachi Ultrastar 7K3000 3 TB hard drives to upgrade my Thecus N3200pro. I had researched this drive and it was recommended for my divice. I had found the product on newegg.com and saw that it was delivered by goHardDrive. When I read the reviews on this site, I was a bit concerned, but the reviews on newegg seemed strong enough that I ordered it from them. The drives were delivered a week later, free shipping, on the date promised. They were packed well so they wouldn't be damaged in transit. I opened them, installed them in my Thecus, configured it as a RAID 5, and transferred all of the backed up files that I wanted on this mass storage device - all without a hitch.

Excellent product
Excellent delivery from packaging to my home

Rating 2/10
ResellerRatings.com TOP REVIEWER!

"DON'T BUY FROM THIS SCUMBAG! I knew when I received the hard drive in an envelope it was going to be a bad experience. Same old bait and switch tactics. The hard drives are USED NOT NEW! If you think you are buying a brand new shiny drive think again! The drives are USED! It had scratches all over, the screws look like they were removed and the label was lifted, and manufacture date was 3 years ago! This guy thinks since he has a bag sealer he can pass off a used drive as new. TRUST ME, I work in IT. I know a horrible seller when I see one. He has been reported to the FTC and BBB!"

Rating 2/10

Purchased 2 out 2 defective hard drives 4TB white label. No phone contact. Chat is dead. Sent email requesting return label.

Rating 10/10

"Great experience! Got a new Seagate 160 GB drive for one of my dinosaur single core Dells for $22 and California tax, free shipping. Works perfect. The cheapest heart transplant this old CPU could get! And, loaded PCLinuxOS on it so it's fully functional. NO computer upgrade needed as with Windows 7 or 8 to replace XP! Much faster on my cheap satellite Net since no endless slow updates like XP. Now is the time to go Linux IMO. Plenty of apps available free.

Update: just got a second Seagate same price for my second old Dell. In a factory sealed antistatic pouch. Well packed, arrived in days. I expect only good things from this vendor. No doubt they do volume and at the price, i"m very impressed. What do you want at these prices, butt kissing velvet glove customer service by phone? I don't think so!

Remember Paypal gives you all the return/refund privileges you need. No worries.

Rating 10/10

"Am surprised at some of these negative reviews. In the spirit of fairness note the following: I ordered four, white label, 4TB enterprise level drives for my Synology NAS system. Two drives failed a month after installation and GoHarddrive replaced them very quickly (within a week). I was only out the return shipping charges. Six months later another drive went bad. This time, GoHarddrive issued me an RMA informing me they no longer had these drives in stock and didn't anticipate receiving any - They offered to refund my purchase price. Two days later I received a refund via PayPal.

Whereas the hardrive failures were disturbing, GoHarddrive did stand behind their warranty and responded in a most professional and expeditious manner. Should the opportunity again present itself, I endeavor to again do business with this firm.

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