We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > eComfort.com
  • eComfort.com

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      60089
    •  
    • BUSINESS HOURS
      8:00am - 6:00pm CST Mon-Fri | 8:00am - 12:00pm CST Saturday | Closed Sunday
      GENERAL PHONE
      866-554-4328
      FAX
      866-554-4365
    • SUPPORT EMAIL
      info@ecomfort.com
      SUPPORT PHONE
      866-554-4328

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.00/10 5.00/10
    Chance of future purchase: Rating 2.50/10 2.50/10
    Shipping & packaging: Rating 2.50/10 2.50/10
    Customer service: 0.00/10
    Return/Replacement policy: Rating 2.50/10 2.50/10
Voice your opinion! Review eComfort.com by clicking a star below.
Rating 2/10
1/5
2012-10-03

"I placed an order for a piece of metal trim. The tracking number provided never worked so I inquired after a few weeks. The order was tracked down and listed as damaged. A month has passed since the original order and ecomfort isn't very concerned. I requested a refund and good old Chad told me that they can process my refund after things are settled with UPS. After all, he did not damage the shipment. You would think resellers had their business figured out by now. Chad was dismissive, customer service/general concern is lacking. Steer clear."



2012-09-24
ResellerRatings.com TOP REVIEWER!

"Yves Saint Laurent borseVersace borseTods borseThomas Wylde borse"


Rating 2/10
1/5
2012-09-20

"Order was delayed and I wasn't notified. When I inquired I received a condescending reply ticket that was incorrect and somewhat insulting. After I responded to the ticket I was informed that the first reply I received was an automated response. If you need real customer service then I wouldn't recommend using this company."


Rating 8/10
4/5
2012-09-12

"fast shipping. Good customer service. I would buy from them again."


Rating 10/10
5/5
2012-09-05

"At first I had an issue with my order and had to return it. Renee at eComfort called me out of the blue and offered to rectify the whole situation at no cost to me. I even needed to switch my order and she did so without any fees. I will be buying from then again!"


Rating 10/10
5/5
2012-09-03

"Purchased a Mitsubishi Mr. Slim mini split and the required components for a self install. All items accurately processed and promptly shipped. The shipping agency worked around my schedule and delivered after hours (~6PM)."


Rating 10/10
5/5
2012-08-29

"My wife was lowering the thermostat on our central air unit a lot to sleep better at night and my summertime electric bill was way too high. I decided a minisplit AC unit for our bedroom would be great because we could turn up the temp on the main AC unit and cool just our bedroom with the minisplit. I wanted to do as much of the install as possible to save some money. I ordered the Lennox 9000 BTU AC only unit and it arrived via a freight company in just a couple of days without any damage. The driver waited patiently while I checked for damage (finding none)as instructed to do by ecomfort. Over a period of weeks I methodically installed the unit while following the well written and thorough instructions to the "T". I did the electrical wiring myself and paid a state licensed HVAC tech to connect the refrigerant lines, evacuate the system, leak test and commission the unit and paid him $125. The unit is fabulous, makes virtually no noise inside or outside, my wife loves it (she had vetoed a window unit as ugly and noisy), and I saved 50% over just calling an AC company and letting them do the whole job (I got three quotes). eComfort also quickly and accurately answered an email question that I sent them about wiring. I bought my lineset, electrical wiring, and condensate drain tubing from eComfort as well. You can save a boatload of money this way if you are handy and can follow instructions. I'll be buying another of these later this year from eComfort for my new sunroom. I love it when a plan comes together :)"


Rating 10/10
5/5
2012-08-28

"THE RESPONSE IS FAST AND I RECEIVED THE ORDER ON TIME. THE INFORMATION ON THE BOX IS ADEQUATE AS TO THE SHIPPER OR RETURN ADDRESS AND THAT IS IMPORTANT FOR ME. SO FAR, THE PRODUCT HAS NO OPERATIONAL DEFECT ONLY THE PACKING PROTECTION SHOULD BE MORE RIGID TO MINIMIZE THE BENDS ON THE ALUMINUM FINS WHICH IS VERY DELICATE."


Rating 10/10
5/5
2012-08-28

"Fast shipping, great company."


Rating 8/10
4/5
2012-08-27

"It was cheaper than any other company and delivered in just a couple days."


Rating 10/10
5/5
2012-08-27

"The service from eComfort was exceptional. Their website answered all my questions and the products arrived as scheduled, which greatly helped me in completing my DIY project for replacing my shower unit."


Rating 10/10
5/5
2012-08-27

"Evertything as promised. Will come back again."


Rating 10/10
5/5
2012-08-27

"Products were in stock and delivered on time!"


Rating 10/10
5/5
2012-08-27

"As a homeowner buying and installing a Mitsubishi split system, I found dealing with eComfort easy and helpful. The system that I was adding to had been discontinued and their customer service found a compatible unit to add on to my installed outside unit. "


Rating 10/10
5/5
2012-08-25

"Phone service was fast and professional. Phone rep had excellent knowledge of product I was interested in. Order was correct and arrived quickly. Couldn't ask for more!"


Learn about Our Reviews

Share eComfort.com's store rating

eComfort.com is not a merchant member. If you're this merchant, learn more!

eComfort.com is not a merchant member
eComfort.com does NOT participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Learn more about the Merchant Member Program!


See all Merchant Members »