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Stores > dear-lady / Westmarket
  • dear-lady / Wes

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
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    • BUSINESS HOURS
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      GENERAL PHONE
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      FAX
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    • SUPPORT EMAIL
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      SUPPORT PHONE
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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
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  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10
Voice your opinion! Review dear-lady / Westmarket by clicking a star below.
Rating 2/10
1/5
2017-10-08

"indiscreet" packaging

"shipments come in an ENVELOPE, not a box, and state "plastic novelties" on the mailing label. Morons."



Rating 10/10
5/5
2017-05-23

I had absolutely no problem with any of my orders from DearLady

"I had absolutely no problem with any of my orders from DearLady. All orders arrived on time and without any issues. "


Rating 2/10
1/5
2017-05-03

Horrible customer Service!!!

"I ordered $137 in toys and qualified for 3 free gifts. Upon my final selection of purchased items and meeting the requirements for the free gifts, I was not allowed to choose the free gifts. This was my first time ordering from this site so I figured that they will put the free items in the cart automatically like another site I purchase from. I paid for order and contacted thier customer service to let them know. They said they would add the items to my order. Next day I get an email that the order had already shipped and they cant add my free items. I complained and 6 days later I get an email apologizing and that they will add the items. I call to give them the items only to be told that the person who sent me the email that the items would be added should not have sent it. Customer service rep was very rude and basically told me too bad it didnt add the free items to your cart, but we cant give them to you now. My first and last time as a customer. I will use Adam and Eve as I order from them all the time and no problems. "


Rating 2/10
1/5
2017-03-29

Perfect site to through away money

"Of course you can't return product, but all the more reason to sell good products. Their products simply **** and once they got your money there is nothing you can do about it, except this! And to think I even paid for express shipping ;("


Rating 10/10
5/5
2013-06-17

"I want to say that there prices were great and the shipping was fast and I did not do rush shipping. Also I did notice that if you don't look before you purches you will miss the extra fees but just uncheck them and all is good. I think it's a good company and I recomend them for all your toy needs."


Rating 8/10
4/5
2012-03-01

"Will shop with them again. "


Rating 10/10
5/5
2011-08-10

"I never had a problem with DearLady. I always get my orders quickly, sometimes the next day and the prices are half that of the stores. They even called me to verify my order to make sure it was me. I think you just had a bad experience."


Rating 2/10
1/5
2011-03-18

"terrible. you can find it just as cheap elsewhere for all the hassle and head ache with shipping over charges from this place.products don't like like advertised and some my grand mother used. Don't believe the free gift line. its a bait and switch. and the customer service is the worst ever!!!!!!!!!!!!!!"

+ Read user comments

2010-11-17

"This company SUCKS! Their return policy is bogus. They send a invoice with your items & state you can return certain items, but when you phone to get a RMA# & state the items your want to return, they won't accept them. Your are better off just going to a local store. Their items are also over priced and not worth the money. Customer service SUCKS also!"

+ Read user comments

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