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Stores > Cycle Gear, Pleasanton, CA
  • Cycle Gear, Ple Cycle Gear, Pleasanton, CA Elite Status

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    • ADDRESS
      5755 Johnson Dr
      Pleasanton, CA US
      94588
      Note: This is a local storefront
    •  
    • BUSINESS HOURS
      Mon-Thu: 10:00 AM -7:00 PM Fri:10:00 AM-8:00 PM Sat:9:00 AM-6:00 PM Sun:10:00 AM-5:00 PM
      GENERAL PHONE
      (925) 251-1110
      FAX
      n/a
    • SUPPORT EMAIL
      n/a
      SUPPORT PHONE
      n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10
Voice your opinion! Review Cycle Gear, Pleasanton, CA by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-12-05

the best of the best

"great service and store to go to"


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Verified Customer
Rating 10/10
5/5
2017-11-16

Great products!

"Helpful staff. Good sales!"


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Verified Customer
Rating 10/10
5/5
2017-11-15

Great team

"I am well taken care of @ cycle gear."


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Verified Customer
Rating 10/10
5/5
2017-11-10

Great experience as usual!

"I had a experience purchasing a helmet at this location, i was also educated by the representative who i feel terrible idon't remember his name but im bad with names and he wad highly knowledgeable, and personable and very patient. Cycle gear keeps me coming back because of great representatives like this! "


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Verified Customer
Rating 10/10
5/5
2017-10-27

Helmet - customer service

"I was sizing my daughters for helmets. We needed sizes for a particular brand transferred from another store. The associate was working half day at the store the next day. Brought them himself and found the right fit. Great customer service and knowledge. "


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Verified Customer
Rating 10/10
5/5
2017-09-07

RD 250

"Josh was very helpful and cool in Pleasanton ca store "


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Verified Customer
Rating 10/10
5/5
2017-08-17

Excellent

"Helped me find my first motorcycle helmet"


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Verified Customer
Rating 10/10
5/5
2017-07-10

Outstanding

"Excellent service
Helpful
"


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Verified Customer
Rating 10/10
5/5
2017-06-21

Helpful employees

"I stopped by for bike nite and picked up a Ram mount. The employee was very helpful with getting me the right size and mount type. Plus a slice of pizza. Thanks!"


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Verified Customer
Rating 10/10
5/5
2017-06-21

Great

"Joshua Was Excellent With His Customer Service Skills What A Guy Thanks Man."


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Verified Customer
Rating 10/10
5/5
2017-06-03

Very attentive to customers

"I have been to this Cycle gear numerous times. They have better in stock items than the Hayward store, especially in Helmets. Went there for a HJC helmet on sale and after trying on some in my size, ended up getting a Shoei. A few hundred dollars more but fitment and comfort is important."


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Verified Customer
Rating 10/10
5/5
2017-03-12

Just what I was looking for.....

"Was looking for gifts, and easily found great selection and sizes. Thanks for being there.
E.M
"


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Verified Customer
Rating 10/10
5/5
2017-02-20

Classy Staff and Great Service !!!

"Got easy returns from purchases i made online
gave money savings suggestions for jackets and pants for my wife
the staff here is extremely friendly patient and take their time with every customer
Please come visit for great shopping experience
Ride Safe!!!
"


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Verified Customer
Rating 2/10
1/5
2017-02-19

Lame and no longer relevant for experienced riders

"Cycle Gear has become the Costco of motorcycle riding offering a majority of items from their own LAME brands such as BILT and SEDICI. Like KIRKLAND, these brands are manufactured inexpensively. Garbage. Once your store discontinued the stocking of popular brands in bulk and replaced them with the substandard BEGINNER BS you carry now, I stopped using Cycle gear as my main outlet. The Cycle Gear that was located on Monument Blvd in Concord originally was the best. Once Dave or whoever made the decision to be less about riding and riders and more about bulk and profits the stores popularity declined rapidly with real riders and turned its focus to novice riders who don't know products and have no experience in the sport."


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Verified Customer
Rating 10/10
5/5
2017-02-05

Always geared up

"I have been shopping there for 8 years and they always have what I need and when they don't carry an item they order it for me. "


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