Product & services pricing | 0.00/10 | |
Chance of future purchase: | 0.00/10 | |
Shipping & packaging: | 0.00/10 | |
Customer service: | 0.00/10 | |
Return/Replacement policy: | 0.00/10 |
Excellent customer service!
"After calling the store to verify someone would be able to mount tires, I brought in a wheel from my old KLR to have the new tire mounted. I was told it might be a little while, but I wasn't worried. Not 2-3 minutes later my wheel was already on the machine, and my tire being mounted. Even though the tire was a pain to seat the bead on, the employee persisted and got it all situated. Great customer service, good selection, and a bright, clean store!!"
always great deals, always willing to help
"been a customer for over 20 years.
bought almost all my parts, tires and clothing from cycle gear.
went on a cross country trip w/newbie rider and outfitted her at cycle gear for the trip.
she got everything needed for 1/3 of the price she was expecting to pay.
great trip, great times and no failures of any equipment."
Excellent Experience at Cycle Gear
"We visited Cycle Gear on a Sunday at 45 mins until store closing. I needed a helmet. Emily came right over and helped me with the fit. She then ordered the color I really wanted and it was delivered right to my home--in 3 days! I also picked up a new jacket there. We looked at gloves, checked out, and it was 5pm--closing time. Not once did we feel rushed in spite of the fact that it was time for the store to close. Emily and a young man were both very knowledgeable, helpful, friendly. I will definitely shop again at Cycle Gear in Manchester, CT!
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Great Service
"My item was lost in the mail, but Cycle Gear responded quickly and has replaced the lost item. Great service."