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Stores > Cycle Gear, Louisville, KY
  • Cycle Gear, Lou Cycle Gear, Louisville, KY Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      215 S Hurstbourne Parkway
      Louisville, KY US
      40222
      Note: This is a local storefront
    •  
    • BUSINESS HOURS
      Monday - Saturday: 10am-6pm, Sunday: 12pm-5pm
      GENERAL PHONE
      (502) 426-9746
      FAX
      n/a
    • SUPPORT EMAIL
      n/a
      SUPPORT PHONE
      n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10
Voice your opinion! Review Cycle Gear, Louisville, KY by clicking a star below.
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Verified Customer
Rating 8/10
4/5
2018-01-02

Good experience

"I got the wrong item but returned it without a problem and got the right one."


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Verified Customer
Rating 10/10
5/5
2017-12-31

Excellent helmet help

"The young man fitting my wife for a helmet was awesome! Great experience!"


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Verified Customer
Rating 10/10
5/5
2017-12-28

Staff

"Great staff, knowledgeable and friendly. Best prices for the gear. "


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Verified Customer
Rating 8/10
4/5
2017-12-28

Great customer service

"The guys were patient and helped me obtain the items I needed. Some of the prices were high but I assume it’s the quality. I purchased a helmet from here and another online. The online helmet had a couple of pads in it but the one from cycle gear was more comfortable. "


MikeWhited's Avatar

Verified Customer
Rating 10/10
5/5
2017-12-28

The gentleman went out of his way

"Looking at an item and it was beside some sale items just a different size. I said i was interested in this size but it wasn't on sale. Man went out of his way to see if it just wasn't market for sale. It was thanks.

"


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Verified Customer
Rating 8/10
4/5
2017-12-21

Experience

"Love the store but the manager is not very friendly Rest of the employees are very nice"


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Verified Customer
Rating 10/10
5/5
2017-12-10

Excellent

"Always very helpful, great products."


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Verified Customer
Rating 10/10
5/5
2017-12-03

Great place

"Very friendly and helpful staff. Items are easy to find. "


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Verified Customer
Rating 8/10
4/5
2017-12-03

Gear Purchase

"Employees are always friendly and knowledgeable. "


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Verified Customer
Rating 10/10
5/5
2017-11-26

Awesome

"I was in and out in about 5 minutes. They helped me find what I was looking for. They were friendly and knowledgeable."


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Verified Customer
Rating 10/10
5/5
2017-11-20

Great service

"Cycle Gear Louisville has a wide variety of equipment for motorcyclists and a great service staff. Highly recommended"


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Verified Customer
Rating 10/10
5/5
2017-11-05

New rider

"Is a good store with good service great prices "


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Verified Customer
Rating 10/10
5/5
2017-11-02

Great staff

"Love the staff as they are very friendly"


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Verified Customer
Rating 10/10
5/5
2017-10-28

Quality Product

"Cycle Gear delivers in quality merchandise and customer service. I will continue to be a customer!"


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Verified Customer
Rating 6/10
3/5
2017-10-27

Great selection, okay service.

"When I first went in to purchase a few things there was immediately someone who greeted me and helped me find what I was looking for. The person then went to go check someone out and said they would be right back to help me find the right part I needed. I waited for 25 minutes. They were talking to some friends. The other person working walked past me several times and didn't say anything. I was the only other customer in the store the whole time. I finally gave up looking for the part I needed and just purchased my one item. As I went to the register I had to wait for the conversation to end then checked out. I love this store and selection, but this day was a bit off on the customer service. "


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