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Stores > Cycle Gear, Gilroy, CA
  • Cycle Gear, Gil Cycle Gear, Gilroy, CA Elite Status

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    • ADDRESS
      6920 Chestnut Street
      Gilroy, CA US
      95020
      Note: This is a local storefront
    •  
    • BUSINESS HOURS
      Mon-Thu: 10:00 AM -7:00 PM Fri:10:00 AM-8:00 PM Sat:9:00 AM-6:00 PM Sun:10:00 AM-5:00 PM
      GENERAL PHONE
      (408) 847-1810
      FAX
      n/a
    • SUPPORT EMAIL
      n/a
      SUPPORT PHONE
      n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10
Voice your opinion! Review Cycle Gear, Gilroy, CA by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-12-02

Very good

"Good customer service and convinience"


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Verified Customer
Rating 8/10
4/5
2017-12-01

Not bad

"Overall good experience. Lady argued with me about sales price then pretended like she didn't. But overall good. "


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Verified Customer
Rating 10/10
5/5
2017-11-13

Great staff

"The guy working that day was very helpful, honest and genuinely nice. I was getting cold weather gloves. Thank you. "


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Verified Customer
Rating 10/10
5/5
2017-11-07

The help Inwas received was good

"I needed tire and help me order and install the tire for me .The turn around time for the tire install is one day out I understand that I wish they could have a quicker time to mount tire that is the only thing that I don’t like I feel most people want there tire mounted the same day so we can ride "


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Verified Customer
Rating 10/10
5/5
2017-10-21

Great service!!!

"Was immediately assisted!"


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Verified Customer
Rating 10/10
5/5
2017-09-09

Great service.

"Fast tire mounting. Competitive. Friendly service "


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Verified Customer
Rating 10/10
5/5
2017-09-01

A+++++++++++++++++++++++++

"A++++++++++++++++++++++++++"


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Verified Customer
Rating 10/10
5/5
2017-08-24

customer service in Gilroy

"The customer rep was very helpful in assisting me picking out a riding suit and helmet."


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Verified Customer
Rating 10/10
5/5
2017-08-21

Great experience

"Girls were great. Very knowledgeable
Thx again
"


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Verified Customer
Rating 10/10
5/5
2017-08-08

Good gear great prices

"The sales clerk was very helpful and friendly...and I found everything I needed."


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Verified Customer
Rating 10/10
5/5
2017-07-15

Awesome!

"It was made very easy. The delivery was on time. When i went in to order the women at the counter were extremely helpful and quick they got me taken care of in just a about 15 minutes which was great since i was on my lunch break"


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Verified Customer
Rating 10/10
5/5
2017-07-07

Awesome

" The ladies working that day were extremely helpful and assisting me find a pair of gloves. They didn't pressure me to purchase anything, they only offered their expertise in the subjects I asked about. "


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Verified Customer
Rating 10/10
5/5
2017-07-02

Great service!

"Great customer service!!!"


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Verified Customer
Rating 10/10
5/5
2017-05-26

Excellent service

"The staff was very friendly, as soon as I walked in they greated me and if I needed any help. They directed me to what I was looking for and gave me their opinions on what the best product for me was. Staff is very helpful"


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Verified Customer
Rating 6/10
3/5
2017-05-19

Review

"It was Ok, The sales woman asked the more experienced sales woman where the Item I wanted was. ( Motorcycle Cover )
I did not like that one, ( it was blue and very light weight, just a dust cover ) and asked for a different one, color one level up in quality, Newer Sales Woman did not think so ,
but asked
the more experienced Sales Woman for a product between the cheepest and most expensive and Covers
sure enough there was one, That is the One I bought , since I already have the more expensive Cover.

There is one problem though, not with the Sales People , with the Product, The Sport Bike Motorcycle cover ( Medium ) is too short in the Back, it only covers the upper half of my back wheel and tire. I tried the Cruiser Cover ( Large ) but it is too large, so had to return it to get the Medium one for Sport Bikes.
Cycle Gear really needs to redesign the " Bilt " Standard Motorcycle Cover in size Medium , to include coverage to all of the Back Tire/Wheel.

Unless Cycle Gear does that soon, ( a Redesign of the Medium Sport Bike Standard Cover ) I will look for another brand ( At a Different Motorcycle Shop ) in a couple of months when this one fades and is damaged by the Sun.

"


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