• ADDRESS
    33 W. Thousand Oaks Boulevard Suites A-2 & B
    Thousand Oaks, CA US
    91360
    Note: This is a local storefront
  •  
  • BUSINESS HOURS
    Mon-Thu: 10:00 AM -7:00 PM Fri:10:00 AM-8:00 PM Sat:9:00 AM-6:00 PM Sun:10:00 AM-5:00 PM
    GENERAL PHONE
    n/a
    FAX
    n/a
  •  
  • SUPPORT EMAIL
    n/a
    SUPPORT PHONE
    (805) 413-7777

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • checkmark icon Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • checkmark icon UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • checkmark icon Priority Next Day
  • checkmark icon Standard Next Day
  • checkmark icon International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • option not available Require User Registration
  • option not available Guaranteed Security

Other

  • checkmark icon International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile

Product & services pricing 8.64/10
Chance of future purchase: 8.18/10
Shipping & packaging: 8.75/10
Customer service: 8.89/10
Return/Replacement policy: 9.29/10
Click a star to Write a Review!
5/5
2018-08-11

Wanted to have a cooler head, they helped.

"Wanted to have a cooler head, they helped."

Helpful Cool

5/5
2018-08-08

Good service

"We were looking for gear for a long distance trip. The staff showed us the gear an gave us options. Very helpful with no attitude. "

Helpful Cool

5/5
2018-07-21

Quick and cheap tire changes

"Had to get a new inner tube installed in my motorcycle; half the price of the local motorcycle dealer. Quick and professionally installed. Will be going back."

Helpful Cool

5/5
2018-07-21

Keeping riders riding!

"Had my 16000 mile sevice right before heading to a motorcycle rally in Utah.
Bike performed wonderfully at the rally.
They keep my bike in top shape!
"

Helpful Cool

5/5
2018-07-13

We’ll done!

"Very helpful staff, curt IOU’s too."

Helpful Cool

5/5
2018-06-24

Helmet purchase

"Helpful friendly staff thanks "

Helpful Cool

5/5
2018-06-21

Great experience

"Nice and helpful salesperson. Very knowledgeableable. "

Helpful Cool

5/5
2018-06-19

Finally!

"I had been looking for a new helmet and a communication system that would allow me to receive emergency phone calls from home while on long road trips. I have a 51 year old disabled daughter who lives at home with my wife and me who periodically has some serious medical issues. Being connected while riding is important to me. Until now my wife would call my riding buddy, who would then tell me over the CB I need to call home. I wanted a system that I didn’t have to hardwire onto my bike! None of my riding friends, however, were aware of such a system for my 2008 Goldwing. Out of curiosity I attended “Bike Night” at the Thousand Oaks Cycle Gear with a riding buddy. Getting there early we browsed through the store waiting for Bike Night to start. A clerk asked me if he could help me and I explained to the clerk what I had been looking for in a communication system for my Goldwing. He then directed me to a new product by Sena that specifically addressed my needs and it even stated right on the box, “For Honda Goldwing”! I thought I was being punked! After some deep thought I spent some serious money on the communications system and a new helmet! It was even better than I expected; Bluetooth! The clerk installed 1/2 of the system in my new helmet while my buddy and I installed the other 1/2 on my bike! Operational in about 30 Minutes! No more being tethered to my bike by the cord attached to my helmet and bike! And, it works!"

Helpful Cool

5/5
2018-06-16

Amazing customer service

"The staff was very informative and nice will definitely be coming back to this store for all my needs "

Helpful Cool

5/5
2018-06-11

Great experience

"Ordered the helmet I wanted"

Helpful Cool

5/5
2018-05-24

awesome staff

"great staff! great prices!"

Helpful Cool

5/5
2018-05-11

Service

"Sales staff was great. The location stinks. Didn’t know that there was a store in Thousand Oaks. It’s out of sight out of mind. Should be on the main drag , maybe near big cycle store mile east."

Helpful Cool

3/5
2018-04-22

Just OK

"Not to happy, parts I ordered were late. And the lady (girl) was kinda rude."

Helpful Cool

5/5
2018-04-20

Great

"Fast and efficient got me what i wanted without bs'ing me about stuff i didnt"

Helpful Cool

5/5
2018-04-04

Excellent selection and great customer service!

"Excellent selection and great customer service! "

Helpful Cool

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