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Stores > AJ Madison
  • AJ Madison AJ Madison Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      11218
    •  
    • BUSINESS HOURS
      Mon - Tues: 9:00 am - 6:00 pmWed: 9:00 am - 8:00 pmThurs: 9:00 am - 6:00 pmFri: 9:00 am - 2:00 pm
      GENERAL PHONE
      800-570-3355
      FAX
      800-570-7805
    • SUPPORT EMAIL
      sales@ajmadison.com
      SUPPORT PHONE
      n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.22/10 7.22/10
    Chance of future purchase: Rating 5.38/10 5.38/10
    Shipping & packaging: Rating 5.14/10 5.14/10
    Customer service: Rating 5.18/10 5.18/10
    Return/Replacement policy: Rating 3.06/10 3.06/10
Voice your opinion! Review AJ Madison by clicking a star below.
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Verified Customer
Rating 8/10
4/5
2017-11-21

prices are competitive with major distributers

"Good selection, was easy to navigate"


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Verified Customer
Rating 10/10
5/5
2017-11-21

Great website

"Easy to navigate thorough the multiple choices and make informed comparisons."


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Verified Customer
Rating 10/10
5/5
2017-11-20

Easy to use

"Great rebate option. Best deal out of all that I researched."


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Verified Customer
Rating 10/10
5/5
2017-11-20

great

"Easy, fast and reliable. "


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Verified Customer
Rating 10/10
5/5
2017-11-20

Easy shopping

"Found what we were looking for. Thx"


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Verified Customer
Rating 2/10
1/5
2017-11-20

Customer Rep can't help.

"I placed order online. I used your chatline since along with my order I was interested in buying a Miele vacuum 41JLQ005USA which is listed $899 in your website while in two other is listed at $599. No help from your employees. Then he proceeded to tell me that the wine cooler that I ordered and was listed in your website could not be found. Minutes later he told me it cannot be shipped. I was interested in your >$1999, 18 month interest free payment but your rep just was an obstacle on my buying experience. "


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Verified Customer
Rating 10/10
5/5
2017-11-19

super choices

"very satisfied with selection and prices"


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Verified Customer
Rating 10/10
5/5
2017-11-19

All that food!

"Bought the Frigidaire column set. I can already imagine all the food i can buy and store in these temperature controlled caskets! Thanks for making this purchase so easy. The prices were superb!"


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Verified Customer
Rating 10/10
5/5
2017-11-19

Great website

"Easy to navigate and find options you need. Quick checkout process too."


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Verified Customer
Rating 10/10
5/5
2017-11-19

Best Deal I Could Find

"Website is easy to use, provides complete information, good reviews, great photos, and, by far, the best price. Also value Consumer Reports recommendation of this company. "


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Verified Customer
Rating 10/10
5/5
2017-11-17

Detailed Info & Honest Reviews

"I frequently review AJMadison site when shopping for appliances but this is the first time purchasing one. The product info is concise and complete -- the website is quick and it is a pleasure to visit. I approve that some reviews were tagged as being part of a promotional purchase; being honest and transparent is important. Let us hope the actual appliance works as well as the website."


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Verified Customer
Rating 10/10
5/5
2017-11-16

"CUSTOMER SERVICE WAS A REAL PLEASURE TO WORK WITH"


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Verified Customer
Rating 10/10
5/5
2017-11-16

top notch!

"excellent selection, best pricing, why go anywhere else???"


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Verified Customer
Rating 10/10
5/5
2017-11-16

Best appliance source I can find

"Consistently best pricing with no taxes and shipping charge. Quick and efficient."


Rating 2/10
1/5
2017-11-15

Horrible Customer Service-3 weeks and counting and still getting run around on delivery of washer

"Our washer broke and I was out of town and decided to order online so I didn't have to worry about buying from local retailers when I got in town and to get it delivered immediately. I normally buy only from Amazon to expedite shipping and there excellent customer service, but they currently did not have the washer we were looking for. We went on LG's website and AJ Madison was a vendor listed to buy from. Not sure how LG allows a company like AJ to sell their product. We are now 3 weeks and counting and keep getting the run around on when its going to be delivered. Horrible customer service, and the same answer for me to contact the carrier that they set up for delivery. AJ keeps telling us the washer will be delivered on X date and no delivery and carrier keeps saying they will call when they are able to deliver it. "


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