We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > ZoneAlarm
  • ZoneAlarm

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!


    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security


    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10
Voice your opinion! Review ZoneAlarm by clicking a star below.
Rating 2/10

"• I am not a technology expert by any means - more of a beginner, which is why I use programs like ZoneAlarm. Unfortunately, it appears that ZA has decided to take advantage of persons such as myself to make money without providing any value. Back in December 2013, I purchased a two-year contract to use ZoneAlarm Extreme Security for use on an older machine running Windows XP. Last night, April 10 2014, I turned on the computer and it booted up normally. As occasionally happens, when the ZA program launched as part of start-up, I got a notification that a new update was available. So I clicked to update. The update proceeded and at the end of the installation I was asked to restart the machine, so I did. So the only thing I did on my computer yesterday was to turn it on, install the ZA update, and then restart - that's it. On the restart, the system got as far as my desktop, but when it tried to launch ZA, it crashed to the BSOD. I restarted several times, with exactly the same result every time. I even tried booting up in Safe Mode (and I tried all of the options available under Safe Mode bootup) and they were even worse - most of them crashed immediately to BSOD; others got as far as my password screen, but with all input devices disabled so that I could not enter any information via keyboard or move the cursor via mouse. In short, my computer has been completely disabled by this ZA update and I will now have to pay someone to fix the computer or to try to recover my files from the hard disk if they cannot figure out how to fix it. I did online chat with Technical Support at ZA, and they absolutely refused to render any assistance or take any responsibility for the events. I even asked for a refund of the remaining portion of my contract fee since their program was obviously not working, and they refused that as well. So now I have paid ZA to protect a computer that is dead because they killed it. I suppose that is one way of claiming that no viruses or hackers have compromised your system. I strongly recommend that anyone looking for security protection for their computer SHOULD NOT USE ZONEALARM. This company will deliver a dangerous product, and they will not stand behind it when something goes wrong. Please spread the word."

Learn about Our Reviews

Share ZoneAlarm's store rating

ZoneAlarm is not a merchant member. If you're this merchant, learn more!

ZoneAlarm is not a merchant member
ZoneAlarm does NOT participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Learn more about the Merchant Member Program!

See all Merchant Members »