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Stores > Zenfolio.com
  • Zenfolio.com Zenfolio.com Elite Status
    • ADDRESS
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      FAX
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    • SUPPORT EMAIL
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      SUPPORT PHONE
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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • option not available Review Guard
    • option not available Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10
Voice your opinion! Review Zenfolio.com by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2018-01-15

Amazing Amazing Amazing

"It is so easy and clients love it!"


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Verified Customer
Rating 10/10
5/5
2018-01-15

Customer Service

"Customer service has been great so far, the interface of the whole site is practical, and I can't believe I'm getting all these features to start running my hobby like a business for this price. Less than squarespace but more practical for the up and coming photographer that doesn't want to hire a website designer to set-up their squarespace for selling prints and files."


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Verified Customer
Rating 10/10
5/5
2018-01-13

A great capture!

"A must for any pro looking to have an online presence."


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Verified Customer
Rating 10/10
5/5
2018-01-12

Thumbs up!

"A great experience with very helpful people to assist with all of your set-up questions and issues. "


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Verified Customer
Rating 10/10
5/5
2018-01-12

works for the non-computer person

"This has been a wonderful experience for me, the non- computer person. the videos and online chat, the one one one explanations have all made it possible and easy so far! Thank you, its been quite a confidence booster. "


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Verified Customer
Rating 10/10
5/5
2018-01-12

Karen deserves ALL the praise!

"I had just had my 1-on-1 meeting to finalize my website. I had a very detail oriented list of items I wanted to fix before I went live with my site. Karen answered every single question I had and helped me achieve all of my goals in creating the best possible site for my customers. She was extremely knowledgeable, patient, and I highly recommend her for any customer service related tasks and/or issues."


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Verified Customer
Rating 10/10
5/5
2018-01-11

Great

"I just buy the program to improve my organization and delivery to clients."


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Verified Customer
Rating 10/10
5/5
2018-01-11

awesome sauce

"great service, set up was easy for this dumb dumb. Great so far"


Rating 2/10
1/5
2018-01-10

Scam

"Without notice Zenfolio changed their policy of sending a notification before your account is billed. They also changed the policy on sending you a receipt after you've been billed. So unless you schedule a reminder for a year in advance you have no idea that you've been bill $165, even AFTER it's happened. It took looking at a bank statement to know I was billed.

When pressed about why they changed their policy and why they made no notification of the policy change they decided to just stop responding.

Since they were unwilling to give an answer I decided to cancel my account. But they've made that nearly impossible as well. From the dashboard there is no way to cancel your subscription. You instead have to look in their support forums to find a link to a contact form to submit a request to have your subscription cancelled. In 2018, none of these things should be happening on a modern platform that charges $165/yr.

They've purposefully made these changes to scam consumers, and when pushed to answer for their shady behavior they run and hide.
"


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Verified Customer
Rating 10/10
5/5
2018-01-10

AWESOME SAUCE

"So far my experience with Zenfolio has been 5 star quality. Great CS, very user friendly website, looks great."


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Verified Customer
Rating 10/10
5/5
2018-01-08

Excited New Member!!!

"The website looks fabulous and I'm excited that I was able to create myself using the templates provided!"


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Verified Customer
Rating 10/10
5/5
2018-01-05

sign up

"Chatting with Dennis made all the difference to me as I had immediate answers to all my questions."


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Verified Customer
Rating 10/10
5/5
2018-01-04

Life saving

"THE BEST!!!! Ive tried using other website hosts and by far this one is the most simple and user friendly and still gives a very professional look. I'm proud to choose you guys to host my photography business website. "


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Verified Customer
Rating 10/10
5/5
2018-01-02

"So excited to finally have a website!!! Thanks Zenfolio. "


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Verified Customer
Rating 10/10
5/5
2017-12-29

Well that was easy!

"So simple to set up, I can concentrate on photography (the bit I am good at) and you can do the web sales (which is the bit I can't!)"


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Zenfolio.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,494 merchant members.