"If you love dogs, Zazzle is the site for you. Everything you can imagine, from greeting cards to address labels to wrapping paper is available in specific breeds. Love everything I've purchased here -- get lots of great reactions, like "Where did you ever find this?""
This Company is an Absolute NIGHTMARE
"I highly suggest not ordering any merchandise from this company. Horrible customer service I placed an order for business cards 2 months ago & have yet to receive them. I’m currently on hold with them with an estimated hold time of 27 minutes. Save Yourself the frustration and do you business elsewhere..."
WORST EXPERIENCE EVER
"Wedding invites-- everything came but the envelopes, weeks go by, emailed several times and told they were coming Got a big email saying congrats they shipped and then....an email saying sorry you will not be getting them ever. Everything else is useless now Called, 45 min wait then HUNG UP and thensent me a survey to evaluate them and an email thanking me for calling customer service They are refunding the envelopes (54 dollars) but the order is 356 and i have now no time to get additional invites-- SO DISGUSTED with Zazzle (oh and they charged 9.95 to my card for Zazzle black something I did not order and did not know they would charge-- all BS "
Great quality! consistently excellent!
"great job- very happy with the quality and timeliness of the products."
Love this place!
"This was my second time ordering from Zazzle and the invitations I ordered turned out so great!! Shipping was super fast and the quality was exactly how I expected it to be. Will definitely order again!"
Good products; poor (even dishonest) Zazzle Black policy
"I have been a Zazzle customer for several years and have been satisfied with their products. My complaint is with their Zazzle Black membership. I tried it for a couple of years and decided to cancel this year since I don't order often enough to make it worth it. The problem is that they charged my account for another year, in advance of the renewal date that they had given me. So when I went to cancel my membership (the day before my renewal date), I found that I had already been charged. There are no refunds. So if you use Zazzle Black, for the free trial or otherwise, make sure that you cancel well in advance of when you think you need to. And they don't remind you that renewal is coming or give notice of an impending charge. They tell you after charging you (in another welcome e-mail as if you'd never been a member before) when renewal will be for the following year. So save that e-mail and if you decide to cancel, don't believe the date on it--cancel EARLY. Funny thing (sarcastic)---they tell me I saved $19 by using Zazzle Black. That's how much I would have spent in shipping over the past few years. They don't subtract the amount of the membership in their calculation, as if they did, there would be a net negative of about $9. I have no complaint about the products though. Note: I had to put an order number on this review, so I used my latest order #. However, I am NOT complaining about my order or any products I received previously. I am complaining about my Zazzle Black membership."
"Quality was great and it arrived quickly. "
Quality and excellent service.
"I had some buttons made and am very pleased with the quality and customer service."
Exactly what I wanted
"I enjoyed customising the card and it came just the way I wanted.after doing it about 6 times.lol I love it"
Bad customer service
"I placed an order. Everything went great. Decided to call and make sure wasn’t a sticker being placed on otter box for my Minnie Mouse pic I wanted. Guy says really monotoned that my order was cancel cause they don’t support my pic. It was Minnie Mouse in a Polk a dot dress! Seriously!! Don’t give the option to create my own and then cancel my order and not tell me! First and last time I’ll order from them."
"Ordered a custom mug and some magnets. Received them very quickly:)"
"Zazzle is so great! It gives you quality products for a great price. They always have great discounts and I always seem to get coupons with my purchase! I have not had a single issue with Zazzle and will always go to Zazzle before anywhere else! Highly recommend Zazzle! I was doing wedding party proposal cards and some shirt and was beyond happy with my product! So amazed!"
What an awesome seller!
"I got myself some birthday items from zazzle that exceeded my expectations in every possible way. Not only were the tote bag and china cup higher quality than I expected, the printing quality was equally excellent. What beautiful birthday gifts these were for me--just perfect! Thanks, zazzle, for making my day extra bright!"
"I purchased a personalized album which I was planning to use for my wedding photos. It is nothing but a cheap binder with a thin vinyl cover with my personalizations. It is falling apart at the seams... literally. The vinyl is coming off at all of the corners. Needless to say I can't use it. It's the worst product ever."
Perfect banner to celebrate my husband's 50th birthday!
"The banner was quick and easy to order and personalize. it arrived just over a week later and was exactly how I designed it! "
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