Product & services pricing | 7.19/10 | |
Chance of future purchase: | 8.41/10 | |
Shipping & packaging: | 7.89/10 | |
Customer service: | 7.63/10 | |
Return/Replacement policy: | 7.50/10 |
Trustworthy
"I buy here my Asian CD's and I have never been disappointed. I have bought here for the second time and I have bought more stuff on the sister site yesstyle.com. It delivers on time, and when not you get compensated even though when it was not their fault. They also deliver to everywhere, though that is not mentioned clearly. "
Life saver
"Yesasia delivers all the KPOP and anime products i want even items from many years ago. Free shipping for international purchases is also a deal sealer with reasonable duration times. I would’ve never been able to complete the majority of my BoA album collection and TVXQ concert collection without Yesasia. I am greatly appreciate and recommend Yesasia services.
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Great Service
"Packages normally come in on time. Sometimes the posters come in before the albums or come in quite a bit later but still come in and have tracking codes if requested for the posters. Albums can be a bit pricier at times but any shop I went to in person are usually more expensive than YesAsia so it's worth the wait."
I don't think I can trust them again
"YesAsia is AMAZING for quality, my albums arrived safetly without bends or scratches and they have an AMAZING selection, especially for collectors. But. I have had multiple orders 'disapear' and never get to me, and it then took months to get a refund (with a lot of unneeded demanding on my side. I'm not a rude person, but I really had to be to get my money back) I think the express shipping is amazing, other than the fact that it costs $20 per item (which is ridiculous!) But if you can afford that then its great. But over all, I'm not sure if I can trust them anymore. I bought a limited edition signed album that I couldnt have gotten anywhere else, and they really got me upset over not delivering something that I had been looking forward to forever. Also, I had a friend who ordered a few albums with the normal 'free' shipping, and once those didn't show up after 3 months of waiting, YesAsia kindly gave her a tracking code on her order, which surprised us both since the normal shipping says it doesn't come with tracking, yet they've been hiding it from usthe whole time. Honestly, I buy mostly from Amazon now because at least their customer service isn't impossible. I had so much hope for YesAsia "
False Advertising and Coupons That Don't List Exclusions
"Their website says "FREE INTERNATIONAL SHIPPING TO THE U.S.!" Then they tell you that you have to select standard shipping for $4 or expedited shipping for $12 at the checkout! To make things worse, the Retailmenot.com coupon will only give you the discount for a purchase of $10 or more, but of course, the coupon does not say that until you get to the part of the checkout where you type in the code! No thanks, not again."