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Stores > YesAsia
  • YesAsia

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!


    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security


    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.58/10 7.58/10
    Chance of future purchase: Rating 8.63/10 8.63/10
    Shipping & packaging: Rating 8.62/10 8.62/10
    Customer service: Rating 7.89/10 7.89/10
    Return/Replacement policy: Rating 7.75/10 7.75/10
Voice your opinion! Review YesAsia by clicking a star below.
Rating 10/10

Super fast and Easy to order and navigate this website! I have only tried KPOPTOWN in the past

"Rating based on how super fast and easy it was to order. The website was easy to explore and I love how you can look up to 60 items very organized very good set up! Not overwhelming at all. I hope I have a good experience on the shipment and delivery part! :)
Not a very good experience lately with the other company I have been using.

Rating 10/10

Great service. easy site to use

"Always easy to use with great service"

Rating 8/10

Worth it for the free and quick shipping!

"I'll have to be honest, if you plan on only buying one album for anything for less than 39USD you will probably get ripped off, their prices (at least on kpop albums) are higher than other websites. However, their slightly inflated pricing makes sense if you buy over 39USD worth of products as you obtain free shipping. In my past orders fro them I have also received my items quickly which is great! The website is easy to navigate and they have good currency converters which is also great. I have only received great service from them. But I need to advise you to spend until you get free shipping, it is when it becomes most worth it to shop with them. They are a very professional website and know what they are doing!"

Rating 10/10

K rock

"Good prices, quick checkout"

Rating 10/10



Rating 10/10

Always a pleasant experience

"I can almost always find the items I am looking for at a reasonable price point."

Rating 2/10

No customer service. They keep your money no matter what!

"I ordered a PS4 game from this mob.

They wrote me an email stating:

"In reference to the item DEAD OR ALIVE Xtreme 3 Fortune (Chinese Edition) (Asian Version) from your order XXXXXXXX the expected ship out date has been changed to January 14, 2018 due to reasons received from our suppliers. We will continue to try our best to source the item for shipping as soon as possible. We sincerely apologize for the inconvenience caused."

This is two weeks later (so one month in total) before they ship the item.

As such, I requested a full refund as follows:

"Please provide a full refund due to not having any stock."
"We have purchased the same product elsewhere." (EBay)
"Thank you. Regards, xxxxxx"

They replied:

"In reference to your request for order 10190367, please note that the relevant item has been marked on our website as a non-cancellable product:"

"Important information about purchasing this product:"
"This product cannot be cancelled or returned after the order has been placed. For more details, please refer to our return policy."
"We appreciate your understanding on this matter."

"Best regards, Lemon Lam, Customer Service Department YesAsia.com Ltd."

Don't ya just love the "Lemon Lam customer service"!

Prior to this I ordered a Doraemon Character back in April 2017. I then later realised that it is a pre order for July 2018. I then requested a refund a week later. They steadfastly refused.

The bottom line is that when you order from this mob and pay your money, you can expect that they will not actually have the product that they sell you. You should also plan that when you read their time arrival plan, be prepared for that to NOT be correct and be prepared for the long haul.

Also remember that they do "offer returns", but the customer must pay for return post. Their is also a chance they they do not refund on the product that you purchased so be very careful and read their lengthy small print if it is available on the product page.

Also keep in mind that PayPal buyer protection has time limits for complaints and refunds. Be cuatious of "pre order" items length of time.

A shocking company and if you want similar goods, go to playasia instead.

I will update again if needed.

Apichaya's Avatar

Bangkok, Thailand
Rating 8/10

Mobile Version Please!

"Great customer service, provides products in various versions, good price, fast global free shipping, and also offer a free mini toy for japan's item. I appreciated every time buying from YesAsia.
One thing, one star blank rating left is because they have no mobile web version or app, no mobile friendly at all. Hope they will have plan to develop it soon.

Rating 4/10

Did NOT get free shipping as site advertised

"The site said free shipping. At checkout I was charged for shipping. I tried to enter 4 or 5 different coupon codes, all of which had expired. But the site still said free shipping. Probably won't use this site again."

Rating 10/10

Always the best.

"I never buy Japan-related stuff anywhere except YesAsia. The website is easy to figure out, can show the price in other currencies. I can find any product I want on this site and they put different discounts on different items time to time. Shipping is fast and extremely good, I love the worldwide shipping option. Customer service is also so good, you can totally rely on them. I'm glad I found this website."

Rating 8/10

Good Store

"You can find a lot of CDs and DVD where you can't find in other stores, but the price is a little higher when compared with others."

Rating 10/10

Super Great

"Great site easy to use, and a great selection of movies for a nice shipping prices"

Rating 10/10

Really good gift and fast travelling ;)

"Is a good market to buy korean fan gift and really fast travelling ;) Thx"

Rating 10/10

Yesasia es lo mejor

"Llevo más de cinco años realizando pedidos y nunca he tenido ningún problema. Tienen muchísimas cosas y el envío a España tarda apenas 15 días. No puedo estar más contenta."

Rating 10/10

YesAsia for the win

"I've placed multiple orders with YesAsia, and it's been an ideal experience every time. From site navigation to product selection, to ease of order to customer service, YesAsia is A+ across the board. Looking forward to shopping on YesAsia again!"

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