• ADDRESS
    32221
  •  
  • BUSINESS HOURS
    9AM-6PM EST
    GENERAL PHONE
    904-693-1233
    FAX
    n/a
  •  
  • SUPPORT EMAIL
    service@xtremenavigation.com
    SUPPORT PHONE
    904-693-1233

Payment options

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  • checkmark icon Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • checkmark icon UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • checkmark icon Standard Next Day
  • option not available International
  • checkmark icon 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • option not available Require User Registration
  • checkmark icon Guaranteed Security

Other

  • checkmark icon International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile

Product & services pricing 0.00/10
Chance of future purchase: 0.00/10
Shipping & packaging: 0.00/10
Customer service: 0.00/10
Return/Replacement policy: 0.00/10
Click a star to Write a Review!
1/5
2014-10-27

"Can I give negative stars? Seriously, this is one of the worst shopping experiences I've had. My order was designated with 2 day shipping, since I obviously needed it fast. Late in the afternoon, the day after the order was placed, I got a voice mail about payment verification. When I called back I got a voice mail that sounded like it was someone's house but was the number left. I left a brief message. Another day passed and no call back, so I tried again, and again, etc. All in all I probably called 20-25 times and never got a person on the phone over the course of 2 days. The order was never shipped and I never heard back. Steer clear of this home office operation. Terrible customer service. Well terrible in the respect there is no one home."

Helpful Cool

1/5
2014-05-13

"Ordered an autopilot from XtremeNavigation. They took my money and called during business hours to verify the purchase. When ever i tried to call them back i get, "this magic jack customer is unavailable..." never a human nor a conformation that this was a real company. On the third attempt (1-week) later I finally got thru.
3 days later they tell me it's back ordered and will not be shipping.
If you want to get jerked around and your time wasted go with Xtremenavigation.
"

Helpful Cool

1/5
2013-07-23

"Ordered Humminbird unit 5/8/12 but wasn't shipped until 6/1/12. On 6/1/12 I found out I did not need the unit and called them for return information. They issued me return authorization and I sent it back to them unopened. I insured the item, sent it cack to Jacksonville and it was received by Amy Shuman on June 16. To date I have not received credit or even a return phone call. Through records search this company is owned by Mark Shuman, Amy's husband and also do business under thedigitaloasis.com. Have retained an attorney and will take them through the small claims court. Florida laws also allow for the recovery of costs & legal fees. Beware - Not a reputable place to do business with."

Helpful Cool

1/5
2012-08-29

"I purchased a xantrex inverter from xtremenavigation due to the great price. I wished to exchange the item for a more expensive sine wave inverter and told them that if they insisted on the 20% restock for an exchange, that I would take the original item and pay shipping for it to be returned to me. In dealing with customer service, she was not very friendly. It took over a month and I ended up calling them. They charged me 20% instead of sending the item back to me. I am now dealing with xantrex, as xtremenavigation.com has said they will do nothing for me. Very poor customer service. It is a small company and you are likely dealing with the owner when you call, as there is no supervisor to talk with on complaints. Good luck to others that use them, hope you never need help."

Helpful Cool

5/5
2012-06-17

"Quick shipping and everything was perfect. I would buy from here again without hesitation. "

Helpful Cool

5/5
2012-06-16

"Very good experience with this company! Smooth transaction!"

Helpful Cool

4/5
2012-06-14

"Communication was great, and product came quick. But I think the product may have been returned from another customer at some point as it was missing the mounting screws and just seemed as though it had been out of the box before. But product worked as promised."

Helpful Cool

5/5
2012-06-05

"Great service and response. Everything was as advritised and listed. Very happy"

Helpful Cool

5/5
2012-06-05

"A+++++ Highly recommend XtremeNavigation!! The product was first quality and the shipping was light speed. Ordered on Sunday night and the 44 lb package was sitting in my house on Tuesday! Best of all was the price was the best on the internet. Saved me money and time! Thank you XtremeNavigation!"

Helpful Cool

5/5
2012-05-31

"Glad I found XtremeNavigation. Best deals I could hope to find."

Helpful Cool

5/5
2012-05-28

"Xtreme Navigation's prices are awesome! We will be using them for all our boating needs!
Shipping was "Xtremely" fast and free!
"

Helpful Cool

5/5
2012-05-25

"Item was as advertised, great price, and very quick shipping."

Helpful Cool

5/5
2012-05-22

"Great service with fast shipping!"

Helpful Cool

5/5
2012-05-18

"Great compnay, very responsive. Prices are always good and the customer service is excellant. Always one of the first places I check for boat electronics."

Helpful Cool

5/5
2012-05-15

"Excellent and very quick service and delivery. Took the time to answer questions that I had via telephone prior to purchase. Will use them again in the future.
Thanks
Glen
"

Helpful Cool

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