• ADDRESS
    07848
  •  
  • BUSINESS HOURS
    9am - 5pm
    GENERAL PHONE
    973-300-9782
    FAX
    973-300-9409
  •  
  • SUPPORT EMAIL
    steve.crane@wirecare.com
    SUPPORT PHONE
    973-300-9782

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • checkmark icon Money Order
  • option not available COD
  • checkmark icon Check
  • checkmark icon Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • checkmark icon UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • checkmark icon Priority Next Day
  • checkmark icon Standard Next Day
  • checkmark icon International
  • checkmark icon 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • checkmark icon Require User Registration
  • checkmark icon Guaranteed Security

Other

  • checkmark icon International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile

Product & services pricing 0.00/10
Chance of future purchase: 0.00/10
Shipping & packaging: 0.00/10
Customer service: 0.00/10
Return/Replacement policy: 0.00/10
Click a star to Write a Review!
1/5
2018-08-11

Incompetent

"Don’t buy from this company.

What I ordered wasn’t what I got. Packing and shipping was ridiculous. They apparently don’t test their own products to ensure what they’re selling matches their own descriptions.

Perhaps my experience is an anomaly, but after trying to correct my order several times, they have me convinced not to do business with them ever again.

Next time I’ll go back to buying from Amazon. At least Amazon stands behind their A-Z Guarantee. Sometimes I use eBay, even though I don’t like buying on eBay.
"

Helpful Cool

5/5
2013-02-14

"I placed a very small dollar order with this company but received wounderful customer service! I made this purchase outside of their business hours and left a voicemail with spec questions. I received a phone call from Steve Crane to address my questions. He found the information, followed up in a timely manner, and provide wonderful customer service. My item arrived on time, which Steve provided me a shipping ETA as well. I would purchase from this company again!"

Helpful Cool

5/5
2012-12-15

"very happy with products. Thanks for the quick shipping"

Helpful Cool

5/5
2012-12-13

"EVen after our screwup of ordering the wrong product, they immediately fixed it...bravo!"

Helpful Cool

5/5
2012-12-12

"The Deutsch connector selector made finding the right parts extremely fast and easy. The site is nicely laid out and easy to use. I contacted customer service to fix an order I messed up and they took care of it quickly and properly. I am very happy with my experience and will be buying from them again."

Helpful Cool

No Avatar
sww
sww

Verified

5/5
2012-12-11

"Their prices are very reasonable and the shipping was super fast!"

Helpful Cool

5/5
2012-12-05

"Excellent product and service. I talked to Steve Crane on the phone before my purchase who was very helpful and also sent me some samples. I ordered on-line which went smoothly. I like that IO can get smaller quantities at WireCare.com unlike at Waytek."

Helpful Cool

5/5
2012-11-27

"very satisfied.. very helpful with a friendly staff"

Helpful Cool

5/5
2012-11-26

"This was my second purchase from WireCare and great service both times. I will order from them again."

Helpful Cool

5/5
2012-11-24

"Great. I called support to change my order and it went great. "

Helpful Cool

5/5
2012-11-20

"Very satisfied with the service. But, being that I am the novice that doesn't use a product like the Flexo Pet product line as a professional would, a link to a better more detailed explanation would be very help full. I have had to reorder a larger size (.75") because I didn't fully understand how much expansion the product had to fit over the connector.

Thank you,
Tom
"

Helpful Cool

5/5
2012-11-15

"As usual, WireCare came through and did an outstanding job. My only issue is with the carrier, who managed to beat the shipping box up so badly that the catalog I requested was nearly torn in half. If the box had been any more abused, I probably would have lost part of my order. Fortunately, though, everything was there, and there was nothing fragile, so it all arrived safely and quickly, thanks to the excellent staff at WireCare. Rest assured, I have recommended your company many times already and will continue to do so. Thanks for continued excellent service!"

Helpful Cool

5/5
2012-11-14

"Great product - as advertised! This arrived next day. Very pleased and will order from Wirecare.com again."

Helpful Cool

5/5
2012-11-06

"Excellent service and products!"

Helpful Cool

5/5
2012-11-03

"Fair prices and Fast accurate delivery."

Helpful Cool

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