• ADDRESS
    n/a
  •  
  • BUSINESS HOURS
    n/a
    GENERAL PHONE
    n/a
    FAX
    n/a
  •  
  • SUPPORT EMAIL
    n/a
    SUPPORT PHONE
    n/a

Payment options

  • option not available Visa / Mastercard
  • option not available American Express
  • option not available Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • option not available International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • option not available Online Ordering
  • option not available Online Ordering Tracking
  • option not available Secure Order Processing
  • option not available Require User Registration
  • option not available Guaranteed Security

Other

  • option not available International Order
  • option not available Customer Info. Confidential
  • option not available Customer Support
  • option not available RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile See full Rating history

Product & services pricing 7.19/10
Chance of future purchase: 8.18/10
Shipping & packaging: 7.75/10
Customer service: 8.02/10
Return/Replacement policy: 7.92/10
Click a star to Write a Review!
5/5
2018-04-18

Pleated Floral Skirt

"I have never shopped @ WHBM but received a gift card and bought a pleated black and white floral skirt. The fit is perfect and the skirt is even nicer than I was expecting it to be. I will definitely purchase from WHBM again."

Helpful Cool

5/5
2018-04-18

The best

"..Love my black and white!! Only place a shop!!"

Helpful Cool

1/5
2018-04-18

Wrong product

"They sent me white pants and a blue sweater when I ordered 2 pair of black capri pants."

Helpful Cool

No Avatar
5/5
2018-04-18

Fashionable clothes!

"Items arrived on time. I kept some and returned a few I had ordered in different sizes. Returns were easy as well!"

Helpful Cool

5/5
2018-04-18

Happy in Texas

"I ordered a dress for a wedding. The dress is classy and quality made."

Helpful Cool

5/5
2018-04-18

Love White House Black Market

"I'm NEVER disappointed with WHBM clothing or customer service (both online and in store). LOVE this store!"

Helpful Cool

5/5
2018-04-17

Fast Delivery

"My item arrived fast and was as expected "

Helpful Cool

5/5
2018-04-17

Love it

"Always great styles and great fits. "

Helpful Cool

5/5
2018-04-17

Always great

"White House black-market knows how to balance femininity and professionalism, creativity and classics. Literally, my go to. Most of the stores I’ve been to, and I’ve been to many, have had great service. Great products, great service. My favorite store."

Helpful Cool

5/5
2018-04-17

Product and services

"Great overall experience with service and quality of products "

Helpful Cool

1/5
2018-04-17

I wasn’t satisfied I was sent a size 2 in the shirt which will not fit me

"Not good, will have to make return due to wrong size was sent when I ordered size 12 and size 2 was sent to me. "

Helpful Cool

5/5
2018-04-17

Above and beyond

"I bought a dress and used a gift card and then had to return and they mailed back a merchandise card with the difference. And always make you feel VIP..."

Helpful Cool

5/5
2018-04-17

Jumpsuit

"Loved the jumpsuit but decided the zipper in the back was hard to deal with and didn't want to ask for help everytime I had to use the restroom. The company made the return very easy and credited my account as soon as they received my merchandise. I would definitely recommend the maker of the jumpsuit put the zipper on the side, then it would have been perfect. "

Helpful Cool

5/5
2018-04-17

"This is my absolute favorite online store. I love their jeans and the quality of their clothing is exceptional."

Helpful Cool

5/5
2018-04-17

Dress

"It was great. I love the dress and it is a perfect fit."

Helpful Cool

Share White House Black Market's store rating

White House Black Market is a Merchant Member! Learn more

White House Black Market is a merchant member
White House Black Market participates as a Merchant Member, monitors feedback, and resolves issues. See all 3,439 merchant members.