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Stores > Wayfair
  • Wayfair Wayfair Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

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    • BUSINESS HOURS
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      GENERAL PHONE
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      FAX
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    • SUPPORT EMAIL
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      SUPPORT PHONE
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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.81/10 8.81/10
    Chance of future purchase: Rating 9.29/10 9.29/10
    Shipping & packaging: Rating 9.16/10 9.16/10
    Customer service: Rating 9.22/10 9.22/10
    Return/Replacement policy: Rating 9.04/10 9.04/10
Voice your opinion! Review Wayfair by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2018-01-22

Love Wayfair/Great Service

"Items exactly as specified, easy delivery tracking, and items were right on time. Will be ordering again very soon...awesome!!"


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Verified Customer
Rating 6/10
3/5
2018-01-22

Overpriced, color misrepresentation

"I have always enjoyed ordering from Wayfair so this wasn't the experience I expected. I should have avoided this product because it wasn't returnable. But, everything I have gotten through Wayfair has been exactly as represented in photos and descriptions so I decided to order. I ordered the French umber color. This fixture isn't that color. It's a dark dirty brown and looks like it's been rescued from a fire and has smoke damage. In addition to this the electrical wires to the light bulbs is on the outside of the arm. It is not worth the money I paid. I am going to paint it and use it because I can't return it. It's not the worst thing I have seen but I am really disappointed. It will look better when painted. The moral is don't buy it if they tell you up front they don't want it back. "


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Verified Customer
Rating 10/10
5/5
2018-01-22

Awesome

"Great experience!! Cant wait to buy more"


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Verified Customer
Rating 10/10
5/5
2018-01-22

Toddler placemates

"The ordering and receiving of the items were efficiently handled."


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Verified Customer
Rating 10/10
5/5
2018-01-22

"I was very pleased with everything"


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Verified Customer
Rating 2/10
1/5
2018-01-22

My refund

"I returned an item but it didn’t get credited to my credit card have store credit and it seems like I paid twice "


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Verified Customer
Rating 10/10
5/5
2018-01-22

Replaced lost item

"My order was supposed to be here by Christmas but did not show up on the delivery date or a week afterwards. Tracking showed that it had been delivered but there was no sign of it. Only 1 message to Wayfair and replacement was shipped and delivered within days. Totally unexpected ease of asking for a replacement, and fast service, with two follow up e-mails ensuring I received the replacement. No hassles, great customer service. I will buy from them again!"


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Verified Customer
Rating 10/10
5/5
2018-01-22

Worthy

"love being able to find great products and receive them quickly"


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Verified Customer
Rating 10/10
5/5
2018-01-22

Wayfair experience

"My experience with Wayfair was fantastic! I was apprehensive at first. Ordering online, security, etc.
The entire transaction was handled in a very professional way. When it was necessary to return the item, I was astonished at how quickly and easily everything was taken care of, and with the help of the manager at Walgreens, everything went smoothly.

I will definitely be shopping with Wayfair again!
"


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Verified Customer
Rating 10/10
5/5
2018-01-22

Love this container. I have 3

"Order arrived on time. Love it"


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Verified Customer
Rating 10/10
5/5
2018-01-22

Very pleased with the product

"Received sooner than expected, great Quality and was also packed well for shipment."


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Verified Customer
Rating 10/10
5/5
2018-01-22

Great Services, Delivered on Time.

"I ordered few furniture on Wayfair, I received it all in an excellent shape and on time. I love shopping furniture here as it is lower price and high quality furniture. "


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Verified Customer
Rating 10/10
5/5
2018-01-22

Awesome!

" Superior customer service and great product along with a teriffic price!"


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Verified Customer
Rating 10/10
5/5
2018-01-22

peaches

"was completely happy with the merchandise and the service I received from Wayfair"


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Verified Customer
Rating 10/10
5/5
2018-01-22

Item as described

"Quick with delivery
Happy with product
"


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Wayfair is a merchant member
Wayfair participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,461 merchant members.