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70,798 reviews
9.46 / 10
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Payment options

  • option not available Visa / Mastercard
  • option not available American Express
  • option not available Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • option not available International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • option not available Online Ordering
  • option not available Online Ordering Tracking
  • option not available Secure Order Processing
  • option not available Require User Registration
  • option not available Guaranteed Security

Other

  • option not available International Order
  • option not available Customer Info. Confidential
  • option not available Customer Support
  • option not available RMA Required
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Review History & Profile See full Rating history

Product & services pricing 8.80/10
Chance of future purchase: 9.25/10
Shipping & packaging: 9.10/10
Customer service: 9.14/10
Return/Replacement policy: 8.94/10
Click a star to Write a Review!
5/5
2018-01-23

Beautiful rugs and great customer service.

"I love everything I ordered. Thanks

one of the rugs was not what I expected but the return and credit for my purchase was easy.
thanks

I will be ordering another rug again when it comes into stock.

Thanks
Andrea Spano
"

Helpful Cool

5/5
2018-01-23

Excellent

"They did a great job ! Thank you."

Helpful Cool

5/5
2018-01-22

Very Pleased

"The service of all involved with my purchase were great! They handled all my merchandise with care. Very happy with all my purchases at Wayfair. "

Helpful Cool

5/5
2018-01-22

ALL GOOD ; -)

"Very happy with the furniture, great looking, comfortable. Our furniture arrived sooner than we expected, someone called to let us know. The delivery person was punctual, very nice, very helpful. Can’t imagine a better experience. "

Helpful Cool

5/5
2018-01-22

Very happy

"Happy with product, packaging, delivery, price and online shopping experience."

Helpful Cool

5/5
2018-01-22

Various Items - Top Notch

"We have ordered a few things from Wayfair including an outdoor ceiling fan, an immersion blender, and a bathroom vanity. All have been high quality, and exactly what we have been looking for. All were a fair price, and the ordering, shipping and receiving have been very easy. We are very happy with our experiences with Wayfair."

Helpful Cool

5/5
2018-01-22

Good price quick shipping

"I was able to find just what my granddaughter wanted for her bedroom and at a great price. Quick shipping and delivery."

Helpful Cool

5/5
2018-01-22

Very pleased with the customer service

"Initially, I had faulty furniture. However, Wayfair was fabulous with the service and fixed the problem."

Helpful Cool

5/5
2018-01-22

Great buys

"Arrived time and described in great details!"

Helpful Cool

5/5
2018-01-22

Great!

"Delivered timely and accurately. Loved it!"

Helpful Cool

5/5
2018-01-22

Great product! Great service!

"Have used Wayfair many times! As always, very satisfied and will continue to be a loyal customer!"

Helpful Cool

5/5
2018-01-22

Always Consistent

"Working with the app is easy and the delivery is on time! Love the products for the price and the quality. Needing to assemble isn’t bad especially if it saves on overall price. Thanks Wayfair!"

Helpful Cool

5/5
2018-01-22

wayfair is great

"Things arrive on time and if there is any issues they fix them."

Helpful Cool

5/5
2018-01-22

First Class.

"Excellent product delivered in a timely manner. Thank you"

Helpful Cool

5/5
2018-01-22

Great item

"Easy from start to finish. "

Helpful Cool

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