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70,799 reviews
9.46 / 10
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Payment options

  • option not available Visa / Mastercard
  • option not available American Express
  • option not available Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • option not available International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • option not available Online Ordering
  • option not available Online Ordering Tracking
  • option not available Secure Order Processing
  • option not available Require User Registration
  • option not available Guaranteed Security

Other

  • option not available International Order
  • option not available Customer Info. Confidential
  • option not available Customer Support
  • option not available RMA Required
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Review History & Profile See full Rating history

Product & services pricing 8.81/10
Chance of future purchase: 9.24/10
Shipping & packaging: 9.11/10
Customer service: 9.14/10
Return/Replacement policy: 8.95/10
Click a star to Write a Review!
5/5
2018-01-24

First Time - Perfect

"Very Happy with Wayfair! Order !"

Helpful Cool

5/5
2018-01-24

Customer service

"Customer service is excellent. "

Helpful Cool

5/5
2018-01-24

Third time ordering from Wayfair & I am definitely hooked.

"Fast shipping, kept informed via e-mail, happy with virtually every order so far. Sounds corny but I think this is a great business model - well done."

Helpful Cool

5/5
2018-01-24

"Excellent product and a great experience."

Helpful Cool

5/5
2018-01-24

Excellent service & delivery

"Excellent delivery I’m very satisfied with all the buying process will recommend to all"

Helpful Cool

5/5
2018-01-24

Perfect Service

"Placing order, confirmation of order and delivery all was nice and easy"

Helpful Cool

5/5
2018-01-23

Fiesta!! Love it

"Looks great on my counter, perfect look and outstanding quality! "

Helpful Cool

5/5
2018-01-23

Great people to wok with!

"They are always friend and take care of my problems."

Helpful Cool

5/5
2018-01-23

I AM A REPEAT BUYER!

"I recently purchased a beautiful tangerine colored chaise sofa. It brightens the room and keeps my spirit high. The sofa is firm and comfortable and I'd buy another if I had room. A few days before I bought the sofa, I purchased a linen-colored chair and foot hassock. I'm so pleased with it because when I sit on it, I don't sink due to its firmness.

Ordering was easy and delivery was prompt. I paid an extra $20 for it to be brought into my apartment and put in place. The delivery men were so respectful, efficient and professional. I wish I had more rooms to fill with furniture!

Later I purchased 2 cabinets with shelving and assembled them with little difficulty. The difficulty was quickly remedied by their fabulous Customer Service Representatives. They genuinely care and are so kind to the customer. We're lucky to have such great service.

I am a very happy customer.

DENISE PENTA
"

Helpful Cool

5/5
2018-01-23

Totally satisfied Wayfair.com customer

"I was introduced to the Wayfair.com experience by wife approximately 6 months ago. After seeing several packages delivered to our home especially during the lead up to Christmas, I decided to inquire and look into the Wayfair.com mystic she told me about. I know we needed a couple items (lamps and home accessories) so I ordered and purchased them through Wayfair, AllModern.com, Josh&Main.com and Perigold.com. I was pleasantly surprised and impressed with the quality of service, speed of delivery, and problem resolution from an on-line company. Like the Wayfair.com national commercial says: "......it's a game-changer!" So, count me as a Wayfair.com and affiliated companys fanboy!
Bravo!
Fredrick Parker
"

Helpful Cool

5/5
2018-01-23

"Love my new kitchen set. Great experience ordering through Wayfair. Receiving lots of compliment on the set."

Helpful Cool

5/5
2018-01-23

110% happy

"UPS broke part of my shipment. Wayfair has excellent customer service! They gave me a replacement & even faster than they figured it would arrive. Extremely happy with the service !"

Helpful Cool

4/5
2018-01-23

Wayfair is awesome

"Wayfair always delivers my goods quickly and efficiently, and if I need the service dept they're always courteous and professional. "

Helpful Cool

5/5
2018-01-23

Amazing!!!!!!!!!!!!!!!!!

"Every purchase we've made through Wayfair has arrived on time and in perfect condition. Truly the best place to buy things for your home. Thanks!"

Helpful Cool

5/5
2018-01-23

I love Wayfair!!

"I love Wayfair! The products I purchased were of great quality, good price and ordering and shipping was flawless. An a+ outfit in my book!"

Helpful Cool

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