wayfair.com
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70,801 reviews
9.37 / 10
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Payment options

  • option not available Visa / Mastercard
  • option not available American Express
  • option not available Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • option not available International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • option not available Online Ordering
  • option not available Online Ordering Tracking
  • option not available Secure Order Processing
  • option not available Require User Registration
  • option not available Guaranteed Security

Other

  • option not available International Order
  • option not available Customer Info. Confidential
  • option not available Customer Support
  • option not available RMA Required
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Review History & Profile See full Rating history

Product & services pricing 8.82/10
Chance of future purchase: 9.18/10
Shipping & packaging: 9.04/10
Customer service: 9.07/10
Return/Replacement policy: 8.99/10
Click a star to Write a Review!
5/5
2018-01-26

I was Impressed

"I ordered a bed frame. It came on time, was well protected from damage, and I am very happy with how it looks."

Helpful Cool

5/5
2018-01-26

Delivered as promised

"Received package as stated on time & packed with care"

Helpful Cool

5/5
2018-01-26

Love Wayfair

"Chairs were shipped in a timely fashion, well packaged with none of the problems that were listed in some of the other reviews! Beautiful. "

Helpful Cool

4/5
2018-01-26

Love the convenience of shopping on Wayfair

" I love how easy it is to order and to deal with customer service . They Truly make shopping easy"

Helpful Cool

5/5
2018-01-25

"Great experience and great items!"

Helpful Cool

5/5
2018-01-25

Excellant Experience

"Everything was on time and perfect!!!!"

Helpful Cool

5/5
2018-01-25

Pleased

"Wayfair was very responsive to my problem, very pleased. Thank you"

Helpful Cool

5/5
2018-01-25

Grandkids Are Happy

"Always a great experience!! Our grandkids love the chairs!! So do we!!"

Helpful Cool

5/5
2018-01-25

excellent love my chair

"chair is awesome i love it! you guys rock Wayfair has just what i need!!!"

Helpful Cool

1/5
2018-01-24

Worst online store ever

"Ordered online arrived late.. What Igot was nothing like the picture of the order tried to send it back they took money for shipping and expected me to take a ferry to deliver it to a courier. I should have used amazon"

Helpful Cool

5/5
2018-01-24

Unbelievable Value From This Company

"Wayfair has always delivered exceptional products at affordable prices; and, this experience was no different. The purchase this time was a bed frame and memory foam mattress at a ridiculously low price. Usually "you get what you pay for" holds true; however, in this case I feel like I got far more than what I paid for, and it was shipped straight to my door for free. With Wayfair there is no need to pay thousands and thousands of dollars for a bed set, drive to multiple big chain box stores to search for a deal or fear that you will sacrifice quality for such affordable prices. With Wayfair you can do everything from the comfort of your own home and still come out ahead on both quality and price. Exceptional value indeed. "

Helpful Cool

5/5
2018-01-24

Mayfair is the best!

"Ordered on line! Love it!"

Helpful Cool

1/5
2018-01-24

Wood frame order

"I ordered 3 wooden frames and was told on 3 separate occasions that they had been shipped to me, and I still never received them"

Helpful Cool

4/5
2018-01-24

Easy return.

"Ordered 2 stools as a gift. Called to return and was emailed and RA#. It was picked up Next day. Only 1small comment. I was to receive and email when it was received showing my store credit which I never received. Logged onto my account and there it was. Great customer service contact. Overall I’m pleased. "

Helpful Cool

5/5
2018-01-24

Shopping at Wayfair is amazing!

"I have placed several orders with Wayfair. Customer service has been outstanding, prices are fair and deliveries are quick."

Helpful Cool

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