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Stores > Wayfair
  • Wayfair Wayfair Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.80/10 8.80/10
    Chance of future purchase: Rating 9.26/10 9.26/10
    Shipping & packaging: Rating 9.15/10 9.15/10
    Customer service: Rating 9.13/10 9.13/10
    Return/Replacement policy: Rating 8.93/10 8.93/10
Voice your opinion! Review Wayfair by clicking a star below.
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Verified Customer
Rating 8/10
4/5
2017-12-10

I love the item I bought!

"Love the item but not happy it took so long too get from freight company! They didn't respond too me until I made some enquieries! Finally had delivery 8 days after arriving at freight company. Wayfair was great getting things moving and I will definitely use them again!!!


"


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Verified Customer
Rating 10/10
5/5
2017-12-10

I absolutely LOVE Wayfair!!

"Not only does Wayfair have a fantastic selection of everything you could possibly need for your home, but prices are amazing and shipping fast and free! Lifelong customer here!!"


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Verified Customer
Rating 10/10
5/5
2017-12-10

Love Wayfair team!

"Truly amazing team! Delivery guy was so professional and kind. Really appreciate there's effort!! "


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Verified Customer
Rating 10/10
5/5
2017-12-10

Never a disappointment

"I am always pleased with Wayfair with their products and their delivery. Never had to return anything.
"


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Verified Customer
Rating 10/10
5/5
2017-12-10

excellent experience!

"After our move, I have bought many things at Wayfair and I am very happy with their handling the business. Thank you! I am recommending Wayfair to all my friends."


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Verified Customer
Rating 10/10
5/5
2017-12-10

Just as described.

"Very pleased with the wood"


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Verified Customer
Rating 10/10
5/5
2017-12-09

prompt service

"Rug was delivered around time stated, one day late probably due to Christmas"


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Verified Customer
Rating 10/10
5/5
2017-12-09

Awesome

"Response fast great service "


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Verified Customer
Rating 10/10
5/5
2017-12-09

Long-Time Customer

"I love Wayfair, every thing about it. It's my go to shopping.




























"


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Verified Customer
Rating 10/10
5/5
2017-12-09

GREAT

"GREAT EXPERIENCE GREAT PRODUCTS !!
"


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Verified Customer
Rating 10/10
5/5
2017-12-09

Wayfair is great!

"Easy to order, shipments arrive on time and in good condition. Lots of beautiful things to choose from. "


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Verified Customer
Rating 6/10
3/5
2017-12-09

Uncomfortable

"I am 5ft and the recliner is to short and uncomfortable. Very unhappy with purchase."


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Verified Customer
Rating 2/10
1/5
2017-12-09

Bad Choice

"I made a bad purchase. We should have sent loveseat back! My fault!!"


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Verified Customer
Rating 10/10
5/5
2017-12-09

perfect

"Stools arrived shortly after ordered, perfectly packed, stools are awesome, highly recommend "


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Verified Customer
Rating 8/10
4/5
2017-12-09

Attentive customer support

"Overall great company but when it came to purchase a couch that was limited in stock it was difficult trying to coordinate my newest order with a cancelled one. To be brief, I worked with a customer service rep for three days and ultimately was not able to get the couch I wanted. "


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Wayfair is a merchant member
Wayfair participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,494 merchant members.