wayfair.com
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70,801 reviews
9.37 / 10
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Payment options

  • option not available Visa / Mastercard
  • option not available American Express
  • option not available Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • option not available International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • option not available Online Ordering
  • option not available Online Ordering Tracking
  • option not available Secure Order Processing
  • option not available Require User Registration
  • option not available Guaranteed Security

Other

  • option not available International Order
  • option not available Customer Info. Confidential
  • option not available Customer Support
  • option not available RMA Required
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Review History & Profile See full Rating history

Product & services pricing 8.82/10
Chance of future purchase: 9.18/10
Shipping & packaging: 9.04/10
Customer service: 9.07/10
Return/Replacement policy: 8.99/10
Click a star to Write a Review!
4/5
2018-01-31

Preferred for choice and selection

"Wayfair is our go-to site. They have quality items, ample selections, and reasonable prices. That's important to us all! If there is a problem (could be a wrong color tone, our sizing was off), we can get resolution without a hassle. Yes, good customer service experience on this end. Our packages arrive within the time frames check-out dictates, and sometimes earlier. Only one minor bang-up packaging event (inside), so their packers should be acknowledged for a great job, unlike the slop we get from other vendors. We are often asked where our items were purchased, so that's another support for our preference."

Helpful Cool

5/5
2018-01-30

Excellent

"Always satisfied with delivery , set up instructions assembling easy "

Helpful Cool

5/5
2018-01-30

Excellent

"Delivery was on time and product was just as expected! Perfect!"

Helpful Cool

5/5
2018-01-29

Good experience

"Good selection. I ordered a head board and tv stand. If you don't mind assembling your own furniture, it's a good deal. Good communication. Good overall experience.
"

Helpful Cool

5/5
2018-01-29

Great products, awesome costumer service!

"Great products, awesome costumer service!"

Helpful Cool

5/5
2018-01-29

Prices are Great!

"I find their website easy to navigate and their prices very reasonable. I was happy with my purchase and FREE shipping."

Helpful Cool

4/5
2018-01-29

Rug

"Rug arrived promptly and looks great."

Helpful Cool

5/5
2018-01-29

Always impressed

"Received my order on time and well packaged. Good quality for the price. "

Helpful Cool

5/5
2018-01-28

Excellent experience with Wayfair.

"Wayfair products are just as expected, great quality and received on time.
Replacement product was received as expected due to damages of the original product.
"

Helpful Cool

5/5
2018-01-28

Love it!

"So far everything I've gotten from here has been a great deal, great quality, and very quick on shipping!"

Helpful Cool

5/5
2018-01-27

Excellent!

"I have order numerous times and have been more than happy with every order"

Helpful Cool

5/5
2018-01-27

Excellent

"Every thing I have bought from wayfare was always on time was always completely salt fide only one mistake on a throw it was wrong color but they sent return label in just a couple of days I am completely in love with wayfare."

Helpful Cool

5/5
2018-01-27

Excellent Experience

"Great selection of lighting. Fast fast fast shipping. I will shop at Wayfair, again. Absolutely no negative issues."

Helpful Cool

5/5
2018-01-27

Small space bathroom cabinet A+

"This little cabinet was prefect for our small space. Assembly was easy. Very happy with the product and service."

Helpful Cool

5/5
2018-01-26

Was perfect for the room.

"Happy there was such a good selection. Ordering was easy and delivery was a snap. "

Helpful Cool

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