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Stores > Wayfair
  • Wayfair Wayfair Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

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    • SUPPORT EMAIL
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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.80/10 8.80/10
    Chance of future purchase: Rating 9.26/10 9.26/10
    Shipping & packaging: Rating 9.15/10 9.15/10
    Customer service: Rating 9.13/10 9.13/10
    Return/Replacement policy: Rating 8.93/10 8.93/10
Voice your opinion! Review Wayfair by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-12-18

Carefree experience

"I ordered a couch that came quickly and was delivered professionally. The entire experience was problem free and I love my couch!"


Rating 2/10
1/5
2017-12-17

Price Gouging

"Tried to order a small dining set which was priced at $367. Was told it was out of stock. Notified 2 days later that it was availabl. Tried to reorder but order wouldn’t go through. Tried to call and order but rep couldn’t get it to go through again. Was again notified that it was available. Same experience. Rep told me this SKU should not have been sent to me. The next day they told me I could order the dame set for $870! They said they are not responsible for price increases. Something shady about the entire experience."


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Verified Customer
Rating 10/10
5/5
2017-12-16

coffee table

"The coffee table I ordered from Wayfair was delivered timely and looks just like the picture. I have ordered from them before with no problems thru the whole process. I will continue to order from them and would recommend them to my friends."


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Verified Customer
Rating 10/10
5/5
2017-12-15

Wayfair has almost everything you were looking for & more

"been very satisfied with all of my purchases & the shipping time and delivery"


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Verified Customer
Rating 10/10
5/5
2017-12-15

Replacement for an item

"I received a defected item, I went online to request a return and replacement. The process was easy and I received follow-up instructions on the return and I have already received the replacement."


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Verified Customer
Rating 10/10
5/5
2017-12-15

Perfect

"Great product and delivery"


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Verified Customer
Rating 8/10
4/5
2017-12-15

Wayfair

"It was easy to order, order came on time and it was very well packed to avoid damage in shipping."


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Verified Customer
Rating 6/10
3/5
2017-12-15

go small

"I love wayfair for most of the things I've received. I made the mistake of ordering a new refrigerator at the end of Oct., my week delivery turned into over a month and my any room delivery turned into a brand new refrigerator left in my garage because the delivery people couldn't figure out how to get it through the door. My husband and I came home at the end of the day and had to get it in the house ourselves."


Rating 2/10
1/5
2017-12-14

Constant shipping delays

"My packaged was supposed to arrive Dec. And didn't show up until Dec. 14"


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Verified Customer
Rating 10/10
5/5
2017-12-14

Love it!

"Excellent, best ever! Beautiful!"


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Verified Customer
Rating 6/10
3/5
2017-12-14

Not Bad

"Only thing is if it is raining or snowing, you all should put plastic over things or place with the least expose to the elements. "


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Verified Customer
Rating 10/10
5/5
2017-12-13

Excellent service!!

"It all went without a hitch!"


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Verified Customer
Rating 10/10
5/5
2017-12-13

Great shipping service

"Items ship right away and are at your door step in no time. I love it and that is why I love buying from WAYFAIR."


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Verified Customer
Rating 10/10
5/5
2017-12-13

Wayfair has amazing deals and an amazing selection of items. Perfect!

"I have found so many items for our new home. I made made boards for each room and am constantly adding/deleting items. I check on my favorite items and wait for them to go on super sale and then buy. Perfect!"


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Verified Customer
Rating 10/10
5/5
2017-12-13

"It was a great experience"


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Wayfair participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,494 merchant members.