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Stores > Wayfair
  • Wayfair Wayfair Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.80/10 8.80/10
    Chance of future purchase: Rating 9.29/10 9.29/10
    Shipping & packaging: Rating 9.10/10 9.10/10
    Customer service: Rating 9.08/10 9.08/10
    Return/Replacement policy: Rating 8.84/10 8.84/10
Voice your opinion! Review Wayfair by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-11-20

Excellent service reasonable prices

"Always delivered on time and as pictured"


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Verified Customer
Rating 10/10
5/5
2017-11-20

Great product, prompt delivery

"I thought the price was fair and I received a quality product."


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Verified Customer
Rating 8/10
4/5
2017-11-20

Superb

"This is am amazing table, amazing price you just can't beat it. Delivery was also on time. "


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Verified Customer
Rating 10/10
5/5
2017-11-20

A GREAT PLACE TO SHOP!!!

"They've been really great to deal with, and buying couldn't be easier or faster, and my orders are taken care of right away, and delivered in no time. You couldn't ask for more or better service!!!! "


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Verified Customer
Rating 2/10
1/5
2017-11-20

Still in process...

"I needed to have a sofa delivered. Called Customer Service. Couldn't get them to convey that my building requires COI and service elevator booking. Delivery called half hour before arrival at my house. No COI or booking done. Had to reschedule and request once again. Terrible service."


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Verified Customer
Rating 10/10
5/5
2017-11-20

Excellent Service and Amazing Transaction!!!

"I ordered items on line and they arrived packed exceptionally well, the delivery was prompt and I loved all of the items that I
purchased. They were exactly as advertised. Will order again.

Thanks,

Karen L.
"


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Verified Customer
Rating 10/10
5/5
2017-11-20

Awesome!

"Delivery was great. I love the day bed. It was easy to put together and my daughter is loving it. "


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Verified Customer
Rating 10/10
5/5
2017-11-20

A big fan

"It was a lovely one and I enjoyed it"


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Verified Customer
Rating 6/10
3/5
2017-11-20

Quality of items are kind of poor.

"I bought a shed and awning. The instruction were very poor. The sheds roof collapsed under 6 inches of snow. I bought a steel one to prevent that. I have not gotten the awning to work right. It will not go out straight and when it rolls up it will not roll up correctly. I follow what instructions I had to a T and it still will not work right. The motor only work every once in awhile. I am not really blaming Wayfair as much as the people that make the product and sell them for so much money when they probably know the quality is not there. "


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Verified Customer
Rating 10/10
5/5
2017-11-20

rugs and wall art

"With Wayfair's help, we finally added area rugs and wall art to our vacation home in Arizona. Also a chandelier over the kitchen table was ordered. I am so glad that the items were delivered in a timely manner and were there when we arrived. All are installed and will be enjoyed.

"


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Verified Customer
Rating 10/10
5/5
2017-11-20

Just as advertised

"Excellent quality piece that works perfectly in the corner of my home office."


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Verified Customer
Rating 10/10
5/5
2017-11-20

Happy Camper!

"I got an all leather recliner -- over stuffed and over sized -- for $600! Need I say more?"


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Verified Customer
Rating 10/10
5/5
2017-11-20

NEW TO WAYFAIR

"GOOD PEOPLE, PRODUCTS AND PRICES..."


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Verified Customer
Rating 10/10
5/5
2017-11-20

Excellent.

"We purchased two recliners. They are just what we wanted, very comfortable."


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Verified Customer
Rating 10/10
5/5
2017-11-20

awesome

"I love shopping on wayfair as they have a large selection, great prices, fast delivery and when there is a problem are quick to react. I have recommend it to friends. Always my go to place for everything from furniture to decorator pieces."


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Wayfair is a merchant member
Wayfair participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,466 merchant members.