Please do not signup . No way to cancel subscription
"I signed up through internet and For past 2 weeks trying to see how to cancel because they have credit card detail .There is no option to cancel . Sent so many email and no reponse .***PLEASE DO NOT GIVE YOUR CREDIT CARD****ThanksPeru"
Not yet all good. No customer service.
"Not yet all good service. Please don't take this option and don't give card details. Once they started charging amount and they don't listen your concerns. They keep deducting amount from your account. Please avoid this watchsuntv.com"
For sure worth for what you pay...
"Yes support will not b e very good, sometime will take time to load and sometime will hang in between.But for the price you pay its the best service, I would say. They have catch up all for family if they follow a serial, sports. I would definitely recommend to friends and I have couple of friends who are happy with the service for more than 6 months now.I have a Roku may thats why I think its better. Sometime the channel will go away but still its worth. They will bring it back very quick."
"Worst customer service. Stay away. Once card is charged, they will vanish from providing support"
"BEWARE and stay away. No customer support & phone contact. Emails never responded. Once your card charged , game over. Stay away."
One of horrible services I have ever seen
"I have purchased this service few days back and after that I came to know that it is not supporting to my LG Smart Tv without Roku device. Then I purchased a Roku device and start using with that. I took a half a day to add WatchSunTv app through Roku and it was pain on my ****. Once its installed and linked to Roku account, I started watching the channels. Then it started a wired behavior. While you are watching a channel, suddenly it stops after few minutes and you need to start the channel again. This is happening for all channels that I have subscribed and it is happening every 2 minutes. It was so frustrating for me to use this service anymore. I contacted the customer service. They are not understanding the problem and they simply saying that it is not their problem and they can't do anything with this. I didn't get refund for the money I paid and I told them to cancel my subscription immediately. I am not recommending this service anybody who would to watch Indian channels. Please try some alternatives. Thanks for reading."
Worst Service and Support ever seen!!
"DO NOT BUY any of their products or services!! We took this subscription specially for Hindi channels. In period of a month, their servers/ channels were down for more than half the time. And, when the service was available, we did not get good quality or continuous stream.We tried contacting Support in order to report our issue and later to demand refund. The response we got was "We are working on the issue" with no further explanation. When we demanded refund, we got response saying you will be contacted by billing support and that we have forwarded your request to them. And we keep on waiting for days for billing support team to contact us. Also, in one's profile on their website, there is no option to cancel the subscription. So they will keep on charging you.Be alert and smart.. There are many other good service providers available... "
"I wish I had seen these reviews before giving my info. The people managing will take your money and provide shitty service. None of the channels come up properly and there are lots of buffering. For the high price they charge, the quality is not worth it at all. Also there is zero customer service. The people answering the mail are downright rude. They are not helpful and are late. "
"really WORST customer service. Dont give credit cartd - they keep taking your money. You cannot contact them. They will always send email that they will contact you in 72 hours but will never ever read your complain or they dont give you the phone to contact. The only way to stop them taking money from your credit card is to cancel your credit card."
"*** BEWARE**** One of the worst service provider of all, still surprised that they are still doing business and continue the cheating.First of all the quality of service is bad and most days the channels are down.And if you ask them to stop the subscription they won't do that as well, continue to charge monthly fee.Also they will not publish their support / helpdesk phone number. Never ever go near Watch Sun TV."
"Absolute waste of time and loss of money. I subscribed to the Hindi channel pack and since then have not been able to watch any live channel. I put in help desk ticket and it has been over 6 days and not a single reply since... but they have taken the money immediately upon registration. Well, it is clear that I have been conned. Hope this will prevent others from similar experience....Mathew"
"Absolute crap service. 75% of the channels are useless. 50% of the time the channels have an outage. When its up, it buffers every 20 seconds. Real waste of money. cancelled it once previously and they offered for half the price. Cancelling again as its not worth even half the price. Not worth even 1 star."
"Watchsun TV is a real cheaters, most times we see the message that, dish is switched off and power on your router. ridiculous service.Video on on demand is another big Joke.I have been asking them to cancel my subscription but no response. no way to call them as well.Please never ever subscribe to watchSunTV.!!! pleasealso there is no way to cancel subscription on our own, we have to raise a ticket to cancel but the ticket will be closed without any comment.Please stay away!!!!!!!!!!!!!!!!!!!!!!!!!!!"
"They are a bunch of cheaters. I have asked to cancel my subscription before the renewal date and there is no response. You cannot contact them via phone and I had to ask my Bank to stop the transaction as they stored my card details. The charge you for a bunch of crap streaming programs which don't work most of the time. I would never recommend it to anyone. Stay away."
"I HAVE BEEN USING WATCH SUN TV FOR 2.5 YEARS. BAD CUSTOMER SERVICE. CHANNELS JUS HANG AND BLOODY THEY CHARGE 24.99 PER MONTH FOR NOTHING. THIER VIDEO ON DEMAND IS A JOKE. THEIR WEBSITE HAS BUGS AND PAYMENT SYSTEM IS BROKEN AND CHARGE YOU MULTIPLE TIMES. I WOULD GO TO DISH AND I WOULD RECOMMEND EVERYONE TO SWITCH TO DISH OR ATLEAST DONT SUBSCRIBE WITH WATCHSUNTV. STILL YOU DONT BELIEVE MY WORDS AND IF YOU WANT TO TRY.. DO IT FOR ONE MONTH AND FIND IT YOURSELF."
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