vividseats.com
Tickets
4,479 reviews
8.98 / 10
  • ADDRESS
    60606
  •  
  • BUSINESS HOURS
    7:00AM CST - 12:00AM CST 365 days of the year
    GENERAL PHONE
    866-848-8499
    FAX
    866-203-6177
  •  
  • SUPPORT EMAIL
    support@vividseats.com
    SUPPORT PHONE
    866-848-8499

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • checkmark icon Priority Next Day
  • checkmark icon Standard Next Day
  • checkmark icon International
  • checkmark icon 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • checkmark icon Require User Registration
  • checkmark icon Guaranteed Security

Other

  • checkmark icon International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • option not available RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile See full Rating history

Product & services pricing 7.39/10
Chance of future purchase: 8.00/10
Shipping & packaging: 8.23/10
Customer service: 8.76/10
Return/Replacement policy: 7.66/10
Click a star to Write a Review!
5/5
2018-06-18

Astros tickets

" Justin, my sales rep was excellent. I will use Vivid seats again, great customer service! "

Helpful Cool

5/5
2018-06-18

NFL Ticket Purchase

"John helped with my purchase with some NFL tickets to a Chiefs game."

Helpful Cool

5/5
2018-06-18

Issues with Payment

"I wasn't able to order tickets because my address wasn't syncing with my credit card so I called in and they fixed it for me so I was able to get tickets for the game that night. The person who helped me was very helpful and friendly! I will be doing business with vivid seats again. "

Helpful Cool

5/5
2018-06-18

vivid seat Precious

"My agent, Precious, was wonderful, thank you!"

Helpful Cool

5/5
2018-06-18

Happy customer

"Great service very proficient "

Helpful Cool

3/5
2018-06-18

Rushed on the phone

"Michael who took my order rushed me on the phone. Very disrespectful. "

Helpful Cool

5/5
2018-06-17

Great experience

"The rep that I talked to helped educate me on how the process works and was extremely knowledgeable. It was great talking with someone that wasn’t in a hurry and was willing to make working with Vivid Seats a pleasure. "

Helpful Cool

5/5
2018-06-17

Great

"It was fast and easy. No pressure at all. "

Helpful Cool

5/5
2018-06-17

Greenville Drive

"I was having problem online ordering tickets, called the phone number, spoke to John fix the problem and the order was process!! June 17,2018 @ 11:27 am."

Helpful Cool

1/5
2018-06-16

No Show on the Tickets

"The seller didn’t provide the tickets. I got stuck standing in Manhattan for over an hour. Suckssssss.... on the phone with support for more than 30 minutes after to get a refund. No compensation for my loss.... WTF. Very disappointed in Vividseats."

Helpful Cool

5/5
2018-06-16

"Talked to Alex ext274 to buy tickets for BSU VS OK STATE. Alex was very helpful beings I had never used Vivid Sears before. "

Helpful Cool

5/5
2018-06-16

Quick and Easy Service

"Daniel took my call, answered my questions and placed my order in just a couple minutes. Very quick and easy. "

Helpful Cool

5/5
2018-06-16

Great professional service

"I had to call because I was using a gift card and credit card combination, and the representative I talked to, Johnny, was extremely helpful. He walked me through each step and answered all of the questions I had. He was patient and professional. My tickets shipped the same day I ordered them. Great service! "

Helpful Cool

5/5
2018-06-16

Great Service!

"I called with a question about a show i was interested in, and Jamal was so helpful! He reassured me that i had the correct show and helped me order my tickets hassle-free. "

Helpful Cool

5/5
2018-06-15

Great!

"Renee was so helpful and made it very easy to purchase my tickets. "

Helpful Cool

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