" Justin, my sales rep was excellent. I will use Vivid seats again, great customer service! "
NFL Ticket Purchase
"John helped with my purchase with some NFL tickets to a Chiefs game."
Issues with Payment
"I wasn't able to order tickets because my address wasn't syncing with my credit card so I called in and they fixed it for me so I was able to get tickets for the game that night. The person who helped me was very helpful and friendly! I will be doing business with vivid seats again. "
vivid seat Precious
"My agent, Precious, was wonderful, thank you!"
"Great service very proficient "
Rushed on the phone
"Michael who took my order rushed me on the phone. Very disrespectful. "
"The rep that I talked to helped educate me on how the process works and was extremely knowledgeable. It was great talking with someone that wasn’t in a hurry and was willing to make working with Vivid Seats a pleasure. "
"It was fast and easy. No pressure at all. "
"I was having problem online ordering tickets, called the phone number, spoke to John fix the problem and the order was process!! June 17,2018 @ 11:27 am."
No Show on the Tickets
"The seller didn’t provide the tickets. I got stuck standing in Manhattan for over an hour. Suckssssss.... on the phone with support for more than 30 minutes after to get a refund. No compensation for my loss.... WTF. Very disappointed in Vividseats."
"Talked to Alex ext274 to buy tickets for BSU VS OK STATE. Alex was very helpful beings I had never used Vivid Sears before. "
Quick and Easy Service
"Daniel took my call, answered my questions and placed my order in just a couple minutes. Very quick and easy. "
Great professional service
"I had to call because I was using a gift card and credit card combination, and the representative I talked to, Johnny, was extremely helpful. He walked me through each step and answered all of the questions I had. He was patient and professional. My tickets shipped the same day I ordered them. Great service! "
"I called with a question about a show i was interested in, and Jamal was so helpful! He reassured me that i had the correct show and helped me order my tickets hassle-free. "
"Renee was so helpful and made it very easy to purchase my tickets. "
© 2018 ResellerRatings, Inc.