Fast ship but too expensive
"Ordered on Monday & arrived Wednesday using cheapest shipping. Great product (adult overnight diapers $20 for 18). However the high shipping costs make it too expensive for me to order on a regular basis. I used to get this on Amazon for $12 & free shipping but they don"t carry them now"
Quick and easy
"I logged in to the site which was very friendly, made the purchase, made the payment and in no time. No questions, no mess.I recommend Vitality Medical to others who are looking for medical products."
Good prices, but web site a little difficult to naviagte to find products.
"It's difficult to see all available products in a category and the search function is not that helpful. There seems to be a limited number of surgical tools (scalpels, forceps, etc.). Great price on chux pads. "
Great purchase experience
"I found the item I wanted at the best price, free shipping, no tax AND got to use an extra coupon ! Happy shopper, right here."
Exceptional customer service!
"Products exactly what I needed. Easy order. Fast delivery. Exceptional customer service!"
Where I go for Iodine
"Vitality Medical has the best prices and customer service I've found when I'm shopping for Povidone Iodine Solution."
"I have been paying twice the amount for fewer gauze rolls...I found you and got enough gauze for the month....and saved money....for other things I need and can't afford.....when the gauze comes.....I will let you know how truly happy I am....have had this wound since 1984....have had to go for several days without cleaning it then in a lot of pain.........thank you...I think those days are over! Thank you...Ruth"
Excellent Buying Experience
"Great service a d product. "
BAD PHONE SERVICE
"A GOOD COMPANY WITH TERRIBLE PHONE COMMUNICATIONS, ALMOST IMPOSSIBLE TO GET THRU TO SPEAK TO CUSTOMER SUPPORT. LEFT HOLDING FOR HALF HOUR AFTER COMPUTER SAID I WAS NUMBER ONE IN QUE. THEN COMPUTERS AID LEAVE TELEPHONE NUMBER AND SOMEONE WILL CALL BACK ,WHICH I DID BUT NO ONE EVER CALLED BACK THEY BETTER CLEAN UP THEIR ACT OR I WILL BE LOOKING FOR ANOTHER MEDICAL SUPPLY COMPANY WHEN I ATTEMPTED TO MAKE PURCHASE ONLINE FOR MY ONE ITEM THE SHIPPING CHARGES WAS$7.95 THAT IS WHEN I TRIED TO CALL TO INQUIRE WHY SO HIGH AND AFTER FRUSTRATION NOT BEING ABLE TO GET THRU I TRIED TO MAKE PURCHASE AGAIN AND NOW THE SHIPPING CHARGES WAS $8.85. THAT SAME DAY I ATTEMPTED AGAIN TO PURCHASE MY ITEM AND THE SHIPPING CHARGES WERE NOW $7.45 THEREFORE PURCHASING MY ITEM SUCCESSFULLY ONLINE WITH THESE STILL EXORBITANT SHIPPING CHARGES. THERE SURE IS A MANAGEMENT BREAKDOWN WITH THIS COMPANY"
"Easy to order, reasonable prices, deliveries very accurate."
Excellent prices and service!
"Vitality medical has very competitive prices. I placed the order and delivery was prompt and flawless. Great experience ...will definitely purchase again!"
Excellent customer service!
"I had a problem with a product and they gave me an almost immediate refund. GOOD PEOPLE!"
Discrepancy in pricing.
"I purchased some skin cream under a subscription plan so I can save on shipping charges which is free if over $35.00. My grand total was $43.55 as indicated in my invoice. However, when I received the confirmation of my order, it stated that my subscription price is $48.55. This disappointed me, so I emailed their customer support indicating as follows: "I do not understand why my subscription price below is more than the price on the invoice. If the subscription price is more than the price on the actual first order for $43.55, I do not want the order and I would like to cancel"I am waiting for their reply when their office opens the next business day."
"I would like to the deliver was spot on becuse i was just about out of them an what mybe a week for them to get to me. Your my medical supply company i use also great prices."
Just what I needed
"This retailer was quick, affordable and perfectly simple to use. I was happy with their product and will order more from them for as long as needed. "
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