Health
68,815 reviews
9.54 / 10
  • ADDRESS
    27295
  •  
  • BUSINESS HOURS
    8 a.m. - 7 p.m. ET, Mon.-Fri. & 9 a.m. - 6 p.m. ET, Weekends
    GENERAL PHONE
    800-381-0759
    FAX
    n/a
  •  
  • SUPPORT EMAIL
    CustomerSupport@Vitacost.com
    SUPPORT PHONE
    800-381-0759

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • checkmark icon FedEx Ground
  • option not available FedEx Express
  • checkmark icon Priority Next Day
  • option not available Standard Next Day
  • checkmark icon International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • checkmark icon Require User Registration
  • checkmark icon Guaranteed Security

Other

  • checkmark icon International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • option not available Notified of Public Replies

Review History & Profile See full Rating history

Product & services pricing 8.93/10
Chance of future purchase: 9.35/10
Shipping & packaging: 9.38/10
Customer service: 9.21/10
Return/Replacement policy: 9.37/10
Click a star to Write a Review!
4/5
2018-04-20

Shipping

"Only thing lacking was free shipping "

Helpful Cool
VitacostCS's Avatar
VitacostCS from Vitacost has responded
Posted Apr-23-2018

“Your feedback is so valuable to us! Not only because we love hearing from you, but it also helps us grow as an organization. I would be more than happy to forward this information to our Shipping Team for review. FREE standard shipping is available for orders totaling $49 or more (or $25 or more of Vitacost brand or other select brand products) after any discounts have been applied. We truly appreciate your support and feedback. Thank you for being a Vitacost Customer. Hope you have a Great and Wonderful Day! ”


5/5
2018-04-20

Vitacost

"Good product and quick delivery."

Helpful Cool

5/5
2018-04-20

affordable, free shipping and on time shipping !

"When I receive email offer of 20% savings on supplements and herbs, I check my cabinets and place my order. I love watching the price drop as I enter the code I received in my email from Vitacost! I do order more than the minimum for free shipping and love receiving that as well ! The box arrives quickly and in good condition. Free two day delivry - where I live may have something to do with the travel time - is a wonderful things. Many thanks to Vitacost for their wide variety of products !"

Helpful Cool

5/5
2018-04-20

Great provider of vitamins.

"Vitacost has always provided me with best the pricing and careful shipping of items. I am very pleased with Vitacost. Highly recommend Vitacost."

Helpful Cool

5/5
2018-04-20

100 %

"Wonderful products. Healthy too"

Helpful Cool

5/5
2018-04-20

Excellent service as always

"Always reliable. I have been ordering for several years and have always been very satisfied with the quality, price and service. "

Helpful Cool

4/5
2018-04-20

My go to supplement source!!!

"Quick and easy. Competitive pricing when sales are announced. "

Helpful Cool
VitacostCS's Avatar
VitacostCS from Vitacost has responded
Posted Apr-23-2018

“Your feedback is so valuable to us! Not only because we love hearing from you, but it also helps us grow as an organization. Thank you so much for your kind words! I am delighted to hear that you are happy with your experience with us, we aim to keep it that way! We truly appreciate your support and feedback. Thank you for being a Vitacost Customer. Hope you have a Great and Wonderful Day! ”


4/5
2018-04-20

Very Good

"Easy, fast delivery service."

Helpful Cool
VitacostCS's Avatar
VitacostCS from Vitacost has responded
Posted Apr-23-2018

“Your feedback is so valuable to us! Not only because we love hearing from you, but it also helps us grow as an organization. Thank you so much for your kind words! I am delighted to hear that you are happy with your experience with us, we aim to keep it that way! We truly appreciate your support and feedback. Thank you for being a Vitacost Customer. Hope you have a Great and Wonderful Day! ”


5/5
2018-04-20

Great Products. Fast Shipping.

"Vitacost is my go-to website for great and affordable products for my family. The website contains a lot of information on each product. Products are always shipped and delivered as expected."

Helpful Cool

5/5
2018-04-20

Excellent

"Vitacost orders always come to me quickly and very carefully and safely packed. "

Helpful Cool

5/5
2018-04-20

Always pleased

"Every time I have ordered for Vitacost, I always receive my order in no time at all. I don't have to wonder as to whether I'm going to get it. Thank you all for your wonderful and prompt service!"

Helpful Cool

5/5
2018-04-20

Fantastic Service

"I have been shopping with Vitacost for over 1 year. I tried Thrive, as well. Due to incorrect packaging procedures, coconut oil had seeped everywhere and a product that was to arrive in a cooling package was hot, rendering it useless. I made several attempts to email and call, however, my messages were unanswered. After my trial membership expired I did not renew and they didn't even bother to ask why. Vitacost has delivered numerous packages to me, all in perfect condition. Never a complaint from me. The service is amazing and love the quality of the products I have ordered. Thank you for caring about your customers."

Helpful Cool

3/5
2018-04-20

Broken lemon juice jar

"I am thinking I will stop ordering liquids in glass jars because they are too often broken. "

Helpful Cool
VitacostCS's Avatar
VitacostCS from Vitacost has responded
Posted Apr-23-2018

“Your feedback is so valuable to us! Not only because we love hearing from you, but it also helps us grow as an organization. I am so very sorry for the manner in which you received your order. Please be rest assured your comments will be forwarded to our Packing Team for investigation. Again, I apologize for any inconvenience this situation has caused. We truly appreciate your support and feedback. Thank you for being a Vitacost Customer. Hope you have a Great and Wonderful Day!


5/5
2018-04-20

HDL BOOST

"Great Experience as usual "

Helpful Cool

5/5
2018-04-20

WestwindRanch

"Great products, competitive pricing, promotions, timely shipping, secure packaging! Quality service at every level. Highly recommend*****!"

Helpful Cool

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