vitacost.com
Health
70,397 reviews
9.49 / 10
  • ADDRESS
    27295
  •  
  • BUSINESS HOURS
    8 a.m. - 7 p.m. ET, Mon.-Fri. & 9 a.m. - 6 p.m. ET, Weekends
    GENERAL PHONE
    800-381-0759
    FAX
    n/a
  •  
  • SUPPORT EMAIL
    CustomerSupport@Vitacost.com
    SUPPORT PHONE
    800-381-0759

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • checkmark icon FedEx Ground
  • option not available FedEx Express
  • checkmark icon Priority Next Day
  • option not available Standard Next Day
  • checkmark icon International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • checkmark icon Require User Registration
  • checkmark icon Guaranteed Security

Other

  • checkmark icon International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • option not available Notified of Public Replies

Review History & Profile

Product & services pricing 8.91/10
Chance of future purchase: 9.36/10
Shipping & packaging: 9.37/10
Customer service: 9.17/10
Return/Replacement policy: 9.34/10
Click a star to Write a Review!
3/5
2018-07-13

Delivery sucked, left in parking lot

"Ordering was great, arrival time was a little long, delivery was awful! My box was left in parking lot of apt complex NOT in drop off area where mail goes! "

Helpful Cool
VitacostCS's Avatar
VitacostCS from Vitacost has responded
Posted Jul-16-2018

“Your feedback is so valuable to us! Not only because we love hearing from you, but it also helps us grow as an organization. I am so very sorry for the trouble you had with FedEx delivery. I will be escalating this issue to our Shipping Team Lead for investigation. Please be rest assured we will be in direct contact with FedEx to ensure this does not happen again. Again, I apologize for any inconvenience caused by this situation. We truly appreciate your support and feedback. Thank you for being a Vitacost Customer! Hope you have a Great and Wonderful Day!


5/5
2018-07-13

A great shopping experience

"It would be better if there were more coupons."

Helpful Cool

5/5
2018-07-13

Vitamin review

"Was very happy with my products"

Helpful Cool

5/5
2018-07-13

I love Vitacost.com

"Vitacost is amazing! Where I happen to live, if I place an order by 1 pm it arrives at my house in less than 24 hours -- free shipping. Their prices and selection cannot be beaten. I am so grateful for the massage therapist who told me about Vitacost!"

Helpful Cool

5/5
2018-07-13

Really enjoy the variety and prices

"Really good deals and super great products I am very grateful I found Vitacost honestly. "

Helpful Cool

5/5
2018-07-13

Best company ever!

"Every experience is amazing. Thank you for a job well done, as always.

Yours truly,
Ryan
"

Helpful Cool

5/5
2018-07-13

Vitacost order

"Love ordering from here. Also great that you can talk to Ryan, product specialist. He is very knowledgeable and helpful. "

Helpful Cool

5/5
2018-07-13

Excellent .

"Good product and service. Price could be lowered."

Helpful Cool

5/5
2018-07-13

Mrs H

"Great. We are fully satisfied . Thanks"

Helpful Cool

5/5
2018-07-13

Happy Camper

"Easy to order. Quick confirmation."

Helpful Cool

5/5
2018-07-13

Витакост рулит

"Выгодные предложения, широкий ассортимент"

Helpful Cool

3/5
2018-07-13

shipping

"The product I ordered, Udo Oil, must be kept cool. I ordered 4 bottles. The shipment arrived with only ONE cool pack and it was warm. There should have been 4 or 5 cool packs. Other vendors use that many on just 2 bottles. I am going to go back to my other vendor for future orders."

Helpful Cool

5/5
2018-07-13

Efficient

"I love the ease of shopping with Vitacost! I get my products in two days!!!!"

Helpful Cool

5/5
2018-07-13

mangosteen juice

"The juice is always great. Love love love it"

Helpful Cool

5/5
2018-07-13

The products I purchase from Vitacost are excellent for me and are purchased at a great price after the 20% that are given st times.

"It is easy to purchase the products on line and fast delivery."

Helpful Cool

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