vitacost.com
Health
70,396 reviews
9.49 / 10
  • ADDRESS
    27295
  •  
  • BUSINESS HOURS
    8 a.m. - 7 p.m. ET, Mon.-Fri. & 9 a.m. - 6 p.m. ET, Weekends
    GENERAL PHONE
    800-381-0759
    FAX
    n/a
  •  
  • SUPPORT EMAIL
    CustomerSupport@Vitacost.com
    SUPPORT PHONE
    800-381-0759

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • checkmark icon FedEx Ground
  • option not available FedEx Express
  • checkmark icon Priority Next Day
  • option not available Standard Next Day
  • checkmark icon International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • checkmark icon Require User Registration
  • checkmark icon Guaranteed Security

Other

  • checkmark icon International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • option not available Notified of Public Replies

Review History & Profile

Product & services pricing 8.91/10
Chance of future purchase: 9.36/10
Shipping & packaging: 9.37/10
Customer service: 9.17/10
Return/Replacement policy: 9.34/10
Click a star to Write a Review!
5/5
2018-07-14

Stelar

"It's so easy and fast. JP"

Helpful Cool

5/5
2018-07-14

Great Experience - great prices

"I have always had good expriences with Vitacost. Great prices - great customer service."

Helpful Cool

5/5
2018-07-14

Good Customer Service

"Recent call into customer service resulted in excellent response! Good name products and I trust this source over Amazon. Thanks!! "

Helpful Cool

5/5
2018-07-14

Service

"Love vitacost .. excellent products and service "

Helpful Cool

5/5
2018-07-14

Great Service

"Excellent seller. Great prices and very fast delivery."

Helpful Cool

5/5
2018-07-14

Lemonoil

"I have been using Vitacost fish oil for a few years and found it very beneficial to my well being."

Helpful Cool

5/5
2018-07-14

Reliable vitamin supplier, fast delivery!!

"Great variety if products at great prices. Great customer service and promotions!!"

Helpful Cool

3/5
2018-07-14

Items left out

"Not told items were coming separately and one was not in box. Had to be requested."

Helpful Cool
VitacostCS's Avatar
VitacostCS from Vitacost has responded
Posted Jul-16-2018

“Your feedback is so valuable to us! Not only because we love hearing from you, but it also helps us grow as an organization. I want to apologize for the inconvenience of not being informed your package was going to ship sepertaly, I would be more than happy to forward that information to our Shipping Team for a review. I also apologize for having an item missing from your order, I do see you received a replacement for the following item. I will be forwarding that information to our Packing Team to insure this does not happen again. We truly appreciate your support and understanding. Thank you for being a Vitacost Customer! Hope you have a Great and Wonderful Day!


5/5
2018-07-14

Always Exactly What We Order

"We have been using Vitacost online ordering for our supplements and essential oil orders for 2 years now. We appreciate the ease of use of their online website. Every order received is always accurate and delivered before scheduled due date. "

Helpful Cool

5/5
2018-07-14

Soo much better than I expected!

"I had my son assemble for me and he is an Army fitness person, he said ot was a very good machine! "

Helpful Cool

5/5
2018-07-14

Great!

"Vitacosts has great products and the delivery is quick!"

Helpful Cool

5/5
2018-07-14

It was great;)

"I love getting my packages"

Helpful Cool

5/5
2018-07-14

Rapid service with correct transport pricing to France

"Products good quality, prices are good and often special offers so I purchase more "

Helpful Cool

5/5
2018-07-14

Excellent!

"I liked that they had the vitamins I was looking for, and at a great price! Wonderful service and convenience! Thank you! "

Helpful Cool

5/5
2018-07-13

Very fast shipping

"Not easy to use Vitacost website."

Helpful Cool

Share Vitacost's store rating

Vitacost is a Merchant Member! Learn more

Vitacost is a merchant member
Vitacost participates as a Merchant Member, monitors feedback, and resolves issues. See all 3,433 merchant members.