• ADDRESS
    27295
  •  
  • BUSINESS HOURS
    8 a.m. - 7 p.m. ET, Mon.-Fri. & 9 a.m. - 6 p.m. ET, Weekends
    GENERAL PHONE
    800-381-0759
    FAX
    n/a
  •  
  • SUPPORT EMAIL
    CustomerSupport@Vitacost.com
    SUPPORT PHONE
    800-381-0759

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • checkmark icon FedEx Ground
  • option not available FedEx Express
  • checkmark icon Priority Next Day
  • option not available Standard Next Day
  • checkmark icon International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • checkmark icon Require User Registration
  • checkmark icon Guaranteed Security

Other

  • checkmark icon International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • option not available Notified of Public Replies

Review History & Profile

Product & services pricing 8.88/10
Chance of future purchase: 9.36/10
Shipping & packaging: 9.33/10
Customer service: 9.29/10
Return/Replacement policy: 9.36/10
Click a star to Write a Review!
5/5
2018-09-12

Quick delivery

"Received everything very quickly "

Helpful Cool

5/5
2018-09-12

Ginger Oil

"Have not rec’d the product yet. Purchasing was easy"

Helpful Cool

5/5
2018-09-12

Best Service!

"App isn't worth a darn but when you order on the web it is bullet proof. Fast service every time, great products at a good price!

Very pleased with relationship but fix the darn app!
"

Helpful Cool

5/5
2018-09-12

Get the best values, excellent quality vitamins and products, quick delivery.

"I have been a customer of Vitacost.com for many years and will continue to purchase my vitamins and other products through Vitacost.com."

Helpful Cool

5/5
2018-09-12

super

"they handle problems immediately and effecantly. "

Helpful Cool

5/5
2018-09-12

Excellent website

"Graphics and descriptions were wonderful so I was able to order exactly what I needed... Packaging was great, no damage to the vitamins at all.... Pricing was more or less about the same as other online vitamin stores, some items were cheaper, some were maybe 20 cents more but not enough difference to make me go to another store...Vitamins arrived in no time....So far I've been very satisfied...."

Helpful Cool

4/5
2018-09-12

Okay

"My very first order was shipped incorrectly; however, customer service was prompt and professional in fixing the matter."

Helpful Cool
VitacostCS's Avatar
VitacostCS from Vitacost has responded
Posted Sep-14-2018

“Your feedback is so valuable to us! Not only because we love hearing from you, but it also helps us grow as an organization. I am so sorry to hear about your first order. Please be rest assured this information is being forwarding to our Shipping Team for a review and investigation of the situation. I am very happy to hear we were able to assist you and make things right for you right away. We truly appreciate your support and feedback. Thank you for being a Vitacost Customer! Hope you have a Great and Wonderful Day!


5/5
2018-09-12

hair products

"They always have what I need, very reasonably priced, and quickly mailed. I would highly recommend them!
"

Helpful Cool

5/5
2018-09-12

Excellent site for Supplements

"This was the first time using this company and I had an excellent experience from navigating the website to receiving the entire order."

Helpful Cool

5/5
2018-09-12

Vitacost Delivers

"This is a great store for gluten free, natural, organic, and health products in general. Prices are very competitive, and service is excellent. "

Helpful Cool

5/5
2018-09-12

Excellent

"Fast and efficient. I loved it!! :)"

Helpful Cool

5/5
2018-09-12

Quick and quality

"My experience was excellent! The products arrive quickly and the quality of the service is great."

Helpful Cool

5/5
2018-09-12

Great value and service

"Healthy food at discounted prices as well as fast delivery. Would highly recommend!"

Helpful Cool

5/5
2018-09-12

So far the best

"So far the best.The delivery is 5 to 10 days from US to singapore. The price is cheaper and the effect of the herb is there.Other than the bottle have change in shape i have no complain."

Helpful Cool

5/5
2018-09-12

Confiança e agilidade

"Foi ótimo comprar na Vitacost, confiança e agolidade na entrega."

Helpful Cool

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