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Stores > Vitacost
  • Vitacost Vitacost Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      27295
    •  
    • BUSINESS HOURS
      8 a.m. - 7 p.m. ET, Mon.-Fri. & 9 a.m. - 6 p.m. ET, Weekends
      GENERAL PHONE
      800-381-0759
      FAX
      n/a
    • SUPPORT EMAIL
      CustomerSupport@Vitacost.com
      SUPPORT PHONE
      800-381-0759

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • checkmark icon FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.93/10 8.93/10
    Chance of future purchase: Rating 9.45/10 9.45/10
    Shipping & packaging: Rating 9.36/10 9.36/10
    Customer service: Rating 9.30/10 9.30/10
    Return/Replacement policy: Rating 9.32/10 9.32/10
Voice your opinion! Review Vitacost by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2018-01-11

Always great.

"They replaced a product that was mis-shipped. They are great!"


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Verified Customer
Rating 10/10
5/5
2018-01-11

Exellent service!!

"
Vitacost always ships on time. The merchandise is packed with care. Prices and Promos are excellent!
"


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Verified Customer
Rating 10/10
5/5
2018-01-11

Excellent service

"Very happy with Vitacost."


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Verified Customer
Rating 8/10
4/5
2018-01-11

responding to costumer's opinions very efficiently

"Vitacost is a trustworthy store, "


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Verified Customer
Rating 10/10
5/5
2018-01-11

Fair price, fast delivery.

"I was very happy with my experience."


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Verified Customer
Rating 10/10
5/5
2018-01-11

Simply excellent service and variety.

"You are just awesome; very efficient and fast."


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Verified Customer
Rating 10/10
5/5
2018-01-11

High quality

"Well satisfied with the quality"


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Verified Customer
Rating 10/10
5/5
2018-01-11

Love Vitacost!

"Always easy ordering, great products, quick delivery! "


LyndaLise-79020's Avatar

Verified Customer
Rating 10/10
5/5
2018-01-11

Great Care & Customer Service!

"The employees at Vitacost take great care of their customers. Also, I would like to mention the care in packing the box for transport. It is carefully done. Everything was well wrapped.
Thank you. I will order again!
"


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Verified Customer
Rating 10/10
5/5
2018-01-11

Vitacost My #1 Go-To For Herbal & Neutraceuticals :)

"Longtime customer via Ebates rebates portal, Vitacost sales/promos + my credit card rewards lowers prices to buy more of Vitacost's best selection and prices swiftly delivered with THE BEST customer service--people and policies--for total satisfaction including NO-CHARGE returns ~ wow! :D"


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Verified Customer
Rating 8/10
4/5
2018-01-11

upset by the out of stock items

"I usually make an order from "My List".
The items that are out of stock do not carrry over to the order; so I end up going back to the list and then see that that they are out of stock and it was not my mistake or oversight. If these could post to the order with the notification it would be better. Perhaps, I would not be annoyed and would look for an alternative.
"


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Verified Customer
Rating 10/10
5/5
2018-01-11

Happy with Purchase!

"All went very well, and was satisfied."


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Verified Customer
Rating 10/10
5/5
2018-01-11

Can't believe how FAST my order arrived!!!

"I placed an order on a Saturday, figuring they'd ship it Monday and I'd get it Tuesday. There was an e-mail stating it had been shipped at 1:11 AM, again confirming my belief that I'd get it Tuesday. I was pleased to be wrong as it arrived on Monday afternoon. Granted it was shipped from Las Vegas to SoCal but still, I never heard the drone cause that's how it must've arrived so quickly. My sister recommended Vitacost to me and bragged incessantly about their service, I'm seeing now that bragging rights were warranted."


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Verified Customer
Rating 10/10
5/5
2018-01-11

Prompt customer service

"My order arrived in a timely manner with one item missing. All it took was a quick reply to a few questions and the missing item was shipped out "


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Verified Customer
Rating 10/10
5/5
2018-01-11

Always Pleased

"I buy from Vitacost because I know I get great products for great prices. I also know if there are any problems they will be quickly dealt with. I know that my products will be delivered quickly and due to there being such a variety of items that I use, I always meet free delivery. As much as I purchased over time, they continue to amaze me that there are new products that I find that I can now buy from Vitacost. I moved recently and found an item that I use to purchase from Stonewall Kitchen at their store, but there are not any local stores in the south. It was only one item that I wanted and for kicks decided to check Vitacost and was pleasantly surprised. Vitacost has also been helpful in my relocation since I had to restock and when I decided to go back to making my own cereal, it was one stop shopping from my new home. Moving is a lot of work, Vitacost made it easier to stay healthy."


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Vitacost participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,494 merchant members.