• ADDRESS
    NW1 0
  •  
  • BUSINESS HOURS
    8am - 8pm every day
    GENERAL PHONE
    020 7768 5000
    FAX
    n/a
  •  
  • SUPPORT EMAIL
    info@visiondirect.co.uk
    SUPPORT PHONE
    020 7768 5000

Payment options

  • option not available Visa / Mastercard
  • option not available American Express
  • option not available Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • checkmark icon Standard Next Day
  • option not available International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • option not available Online Ordering
  • option not available Online Ordering Tracking
  • option not available Secure Order Processing
  • option not available Require User Registration
  • option not available Guaranteed Security

Other

  • option not available International Order
  • option not available Customer Info. Confidential
  • option not available Customer Support
  • option not available RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile

Product & services pricing 2.50/10
Chance of future purchase: 0.00/10
Shipping & packaging: 7.50/10
Customer service: 0.00/10
Return/Replacement policy: 0.00/10
Click a star to Write a Review!
1/5
2018-02-27

Be careful - deceptive advertising

"I ordered 4 boxes of my normal lenses at a reasonably competitive price, only to receive 2 boxes of them instead. When I contacted their support department, they told me that they were boxes of 3 lenses that I had purchased and that they sent boxes of 6 instead and that my order was correct. These lenses are normally sold in boxes of 6 and I have never seen them in boxes of any other size. So instead of a fair price on my normal order, I spent about twice the normal price. BE CAREFUL - DECEPTIVE ADVERTISING"

Helpful Cool

5/5
2016-06-30

Amazing service!

"Visiondirect Uk does an amazing job of shipping my contacts within a few days and i can't tell you how happy i am of finding a place that is reliable and their quality is great. I live in NY and the prices are high for prescription color contacts. I have purchased 4 different color contacts from them and i am very happy. Will continue to buy as often as needed."

Helpful Cool

5/5
2014-09-30

"Reliable, fast delivery at incredible prices. I always buy my lenses here as they are almost double the price at Malta outlets. Keep it up!"

Helpful Cool

5/5
2014-09-25

"I've used Vision direct for many years.
easy to order and products arrive quickly.
Any abnormality is dealt with speedily and efficiently.
"

Helpful Cool

5/5
2014-09-23

"great range of products delivered promptly with no fuss or issues, have been a customer for several years and always satisfied with quality of products and service"

Helpful Cool

5/5
2014-09-18

"despatch on time, prices competitive , website very informative"

Helpful Cool

5/5
2014-09-18

"Love Vision Direct! They are so easy and simple, I love the reminder emails so I am never caught short without fresh lenses. Love how much cheaper they are compared to other stores too!
"

Helpful Cool

5/5
2014-09-16

"vision direct is great for our vision
delivery is quick and precise
so for all your eye needs
so we can still read
go to vision direct for your eyes!
"

Helpful Cool

5/5
2014-09-15

"My lenses were in stock, dispatched the same day and arrived the following morning. Absolutely nothing more I could ask for!"

Helpful Cool

5/5
2014-09-15

"Never had any problem with my orders, been using them for 4 or 5 years now and will continue."

Helpful Cool

5/5
2014-09-15

"Professional and speedy deliveries. It is hassle free. I am currently outside the UK and order my contacts online whenever a relative is coming to visit. With Vision direct I am assured that I will always get my order on-time and there would be no issues.
I am a very happy repeat customer.
"

Helpful Cool

5/5
2014-09-14

"Prompt delivery, reasonable pricing, reliable company I wouldn't hesitate to use again."

Helpful Cool

5/5
2014-09-14

"always prompt, always a good price."

Helpful Cool

5/5
2014-09-13

"Fabulous prices, huge variety of products and superb customer services. No reason to ever go anywhere else!"

Helpful Cool

5/5
2014-09-13

"Excellent service. I have been using Visiondirect for a number of years. they are prompt, efficient and great value for money."

Helpful Cool

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