• ADDRESS
  •  
  • BUSINESS HOURS
    Monday to Friday, 6 am - 5 pm PST
    GENERAL PHONE
    8884047317
    FAX
    n/a
  •  
  • SUPPORT EMAIL
    info@visionpros.com
    SUPPORT PHONE
    8884047317

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • option not available Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • checkmark icon PayPal

Shipping options

  • checkmark icon UPS Ground
  • checkmark icon FedEx Ground
  • option not available FedEx Express
  • checkmark icon Priority Next Day
  • checkmark icon Standard Next Day
  • option not available International
  • checkmark icon 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • checkmark icon Require User Registration
  • checkmark icon Guaranteed Security

Other

  • option not available International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • option not available RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile

Product & services pricing 5.00/10
Chance of future purchase: 5.00/10
Shipping & packaging: 2.50/10
Customer service: 3.75/10
Return/Replacement policy: 2.50/10
Click a star to Write a Review!
5/5
2018-08-14

Always a great time

"Always great service and great shipping time"

Helpful Cool

3/5
2018-08-14

INCORRECT LISTING OF METHOD OF PAYMENT

"ON YOUR WEBSITE YOU LIST DISCOVER CARD AS ONE OF YOUR
METHOD OF PAYMENTS
WHEN I TRIED TO USE MY DISCOVER CARD IT SAID INCORRECT PAYMENT
SOMEONE NEED TO FIX THAT
"

Helpful Cool

5/5
2018-08-14

Cost efficient!!

"Loved the price! It's vert affordable. Definitely will be shopping on this website again!!"

Helpful Cool

5/5
2018-08-14

Gift of Sight

"Thank you for making buying contacts an enjoyable experience. I promo codes are most helpful! Thank you."

Helpful Cool

5/5
2018-08-14

Great prices!

"Just saved alot of money!!"

Helpful Cool

1/5
2018-08-14

"No free shipping for Canadians only for Americans. Try Clearly Contacts. "

Helpful Cool

3/5
2018-08-14

Coupon said free shipping but it didnt go through

"Shipping is too expensive and the coupon was supposed to cover it but it didnt"

Helpful Cool

4/5
2018-08-13

"Good service, just wish shipping wasn’t so expensive Contacts are so very light??"

Helpful Cool

5/5
2018-08-13

EASY

"Easy and convenient. Would definitely recommend."

Helpful Cool

5/5
2018-08-13

dodgeboyracer

"been buying contacts for years and very pleased"

Helpful Cool

5/5
2018-08-13

Awesome site!

"Love the ease of ordering and the variety of contact lenses. "

Helpful Cool

5/5
2018-08-13

Quick & Easy

"Super fast check out; re-ordered from past order."

Helpful Cool

2/5
2018-08-13

Lured me in with discount including free shipping and then cheated me out of the free shipping.

"The discount code was supposed to give me free shipping g but it didn’t. I feel totally cheated. I used to really like Vision Pros but I hate the new site. It didn’t work for me at all and I just got ripped off 9.99

There was also no option to but insurance anymore so if the prescription changes, I’m out of luck. I’m really angry and disappointed and looking for a different retailer for contacts.
"

Helpful Cool

2/5
2018-08-13

"Every single time I order I have a VERY difficult time and as for as the promotional code I can rarely ever get it to work. It gets really frustrating and I am about to search for an easier place to order from. "

Helpful Cool
TheVPfamily's Avatar
TheVPfamily from VisionPros.com has responded
Posted Aug-13-2018

“We appreciate your feedback and apologize for the inconvenience. Please give us a call at 1-888-404-7317 and one of our customer service reps will be sure to help you. Hopefullywe can, solve the issue on why you are having difficulty.”


5/5
2018-08-12

Love Freshlook

"Cant wait to try on different colors."

Helpful Cool

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