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Stores > Virtual Village
  • Virtual Village

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

      8am - 7pm (Beijing Time)

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security


    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10
Voice your opinion! Review Virtual Village by clicking a star below.
Rating 2/10

"SCAM WEBSITE! They will take your money and that is the last you will see of it. You will get email confirmation but none of the links work and you cannot go back to the site you bought it from originally. Your merchandise is a myth and you will never receive anything. Any positive feedback had to have been given by the frauds themselves because this is a hoax. Learn from others' mistakes and STAY AWAY from these people!"

Rating 2/10

"I ordered two items of SKU 001480-238 on September 10th 2012 18:19:11 BST. I received an email confirmation with PO# WUK100011872.

I still do not received any items, any explanations any answers and today february 11th the page www.VirtualVillage.co.uk is no longer working.

Do not order any items from this people, you are going to loose your money.

Rating 2/10

"It has been over 45 days and my order is nowhere to be found. They have not responded to any of my emails either.

I will never buy from them again.


Rating 2/10

I knew I should of read the reviews before I bought something, I have had similar problems what other people are mentioning.
You will not get your products!
I have been waiting over 2 MONTHS NOW for my hid kit. I had to email them to receive a confirmation. After I sent an email, they said that there has been a technical difficulty with the shipping. Seriously, I received that email 3 times!
Then they finally send me a shipping number that has an RA number in front of it, that product isn't even listed under USPS.
I went through paypal to open a dispute, and still nothing is happening. Sent an email to the supplier at virtual village, NO RESPONSE!
Looks like I lost $100 bucks.

Rating 2/10

"if anyone was able to get the number to call virtual village let me know..I want my refund $ since I didn't receive the item from them for a month now and when I went into the website to double check on the item. It says OUT OF STOCK...."

+ Read user comments

Rating 2/10

"Don't do business with these people. I ordered from them and it's been a month and nothing. I emailed them and 4 days later they said it has been shipped but the tracking number they provided showed no progress. I won't order from them again and if I don't see it in another week I am going to pursue a refund from Pay Pal."

+ Read user comments

Rating 2/10

"i ordered 2 items after browsing their site. i ordered on jun 8. after 2 weeks and seeing that my order was still processing i ermail them asking what was going on. about 4 days later i get a response saying that they was out of stock and should have m0ore in 7 days. 7 days later and i send them another email asking what is going on. 4 days later i get an email stating that they are still waiting. so now a month later and they are still out of stock. do not order from them."

Rating 10/10

"Bought a pair of leather gloves, at first they came in the wrong color.. was not happy! Finally i contacted the customer service who were really helpful.. I have to say. They told me to keep the wrong gloves (which is fine with me :D ) and sent me the correct pair right away.. Actually I can understand that mistakes happen so I was very happy with the way they dealt with the issue."

Rating 10/10

"Ordered a whole kit of model landscaping units including trees, model people, benches and lampposts.. Received them in a timely fashion, around 16 days, as expected and everything looks great! Good quality, everything included, overall a good transaction. Will deal with them again."

Rating 2/10

"never bye from them

ordered 10 laser diodes on 30-1-12 after 2 weeks i got an e-mail that they dont have any on stock, 2 weeks later still not recieved any products

support also sucks if they respond at all it takes more than a week

Rating 8/10

"Hi, thought I might have a problem with an order I made for electric bike part. After reading some reports, thought maybe a problem when no tracking no. supplied after paying extra for freight. HOWEVER, 3 hours after my email to them they responded with Tr. No. Received package in 6 days. Good order. Thanks."

Rating 2/10

"I placed an order on 12/30. As of 1/16 I have not received the order (one small item). When I logged in, I was not able to find my order. I paid $20 extra to have expedited shipping. I paid with PayPal. In this day and age, it should not take 17+ days to receive an order and have no way to track the order through the web site. I consider this to be very poor service and would not order anything from them again."

Rating 8/10

"I ordered a Tecsun AM Loop Antenna (AN-200) from Virtual Village. About a month later I received the antenna; however, the antenna came in a crushed box and no operational instructions. Fortunately, the antenna was not damaged in any way because of careful padding on the box's exterior. A lot can happen between China and the U.S.

An area of concern might be that Virtual Village doesn't contact the buyer when the item has shipped. After a couple of weeks I contacted Customer Support and received a prompt answer that the antenna had shipped.

The price was right and the antenna works very well.

Rating 8/10

"Update: I was contacted by the Customer Service Rep. He said the cc processing was delayed because I used a different shipping address. I can understand this and we came to an agreement. I am changing my ratings to higher values because of their honesty. I will use them again.

I ordered a product and paid $20 some dollars for expected 3-5 day delivery. I ordered the product on day 1, they process my payment on day 3 and then shipped the product on day 4 with expected delivery in 5 days (Total of 7 business days. When asked about this they refused to refund my expedited shipping charges and said the 5 days started from the day they processed my payment! I won't be using this seller again.

Rating 10/10

"My experience was very pleasant.
I ordered Silver Lightning Necklace Rhinestone Diamante.
I've got confirmation of my order and shipping.
For some reason I didn't get my order for 1 month.
I email my concern, and got response from Thomas, Ireland.
Two weeks later he refunded my money. But, just day after I've got my necklace! Thomas didn't charged me again as apology for the delay in shipping. I think, Virtual Village was very professional, polite, all my emails were answered right away. I defiantly will use their service again.

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