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    customerservice@valorebooks.com
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Review History & Profile See full Rating history

Product & services pricing 9.05/10
Chance of future purchase: 9.02/10
Shipping & packaging: 2.22/10
Customer service: 8.62/10
Return/Replacement policy: 1.25/10
Click a star to Write a Review!
1/5
2018-05-16

DO NOT USE THIS COMPANY

"I wish I could use zero stars. DO NOT USE THIS COMPANY. I sent in my practically new book and they said it was unacceptable. When I contacted them they accused it of being counterfeit and that the process to prove it wasn't would take up to THREE MONTHS. They insisted I contact the original company I bought it from to get a refund. When asked they would not send me any indication that they had sent my book in to be authenticated. They are keeping the book to resell and there is nothing I can do about it. Absolutely terrible and untrustworthy company. Also, when I accused the rep they kept trying to end the chat with me. They should get absolutely no business. This company should be checked for illegal activity."

Helpful Cool
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valorebooks.com from ValoreBooks.com has responded
Posted May-16-2018

“Hi, I apologize for the trouble you've experienced. We are legally required to ship potentially counterfeit items to their publisher in order to verify authenticity. Unfortunately this process can take a few months due to the shipping and review process. When items are found to be authentic, we can issue payment for them. In the mean time, we appreciate your patience with this matter.”


5/5
2018-04-28

GREAT!!

"Fast shipping. Great seller! Will definitely shop with again!"

Helpful Cool

5/5
2018-03-21

"A Catchy Title"

"Nice book, good condition. It wasn't marked like the other textbooks I have rented before, which was very nice. No wrinkles, stuck pages, or anything like that; the book was in very good condition. The only thing I didn't like was the price. Renting for $52? Super expensive. Since you can rent this book many times, I'm sure you could lower the cost.
Yours,
A Broke College Student
"

Helpful Cool

5/5
2018-03-20

Great Books for a Great Price

"I order most of my books from Valore because they are so much cheaper than anywhere else."

Helpful Cool

5/5
2018-03-14

"Selling my sons college books. Great experience"

Helpful Cool

5/5
2018-03-14

"I wish it told me when to expect the book to arrive"

Helpful Cool

5/5
2018-03-13

Best Books for Less

"We were required to buy a book we'd never use again for a price we couldn't believe. But we rented it here for pennies on the dollar."

Helpful Cool

5/5
2018-03-13

Great service

"Inexpensive books that made studying affordable. I would definitely use this site again."

Helpful Cool

5/5
2018-03-13

"very easy to order. will definitely order again"

Helpful Cool

5/5
2018-03-13

Rent books!

"This site made me easy and fast to finding the book I needed at an amazing price!"

Helpful Cool

5/5
2018-03-13

Extremely low price,

"I found the book for my college at 90% discounted rate. "

Helpful Cool

5/5
2018-03-13

Wow! That was fast

"I was honestly expecting to find this book for $45 minimum but under $10 and I'm already ahead of my class. Thanks so much!"

Helpful Cool

5/5
2018-03-12

"always easy to shop with Valore. I am pleased with my service"

Helpful Cool

5/5
2018-03-12

"It was easy to navigate through the pages"

Helpful Cool

5/5
2018-03-12

Best prices around!

"I just stumbled onto the website today. Everything I was looking for was available, and at a better price that I had been able to find elsewhere. "

Helpful Cool

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