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Stores > ValleySeek
  • ValleySeek

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      94085
    •  
    • BUSINESS HOURS
      9:00AM to 5:00PM (Monday to Friday)
      GENERAL PHONE
      (877) 369-9979
      FAX
      n/a
    • SUPPORT EMAIL
      support@valleyseek.com
      SUPPORT PHONE
      (877) 369-9979

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • option not available Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.75/10 8.75/10
    Chance of future purchase: Rating 2.00/10 2.00/10
    Shipping & packaging: Rating 2.50/10 2.50/10
    Customer service: Rating 2.50/10 2.50/10
    Return/Replacement policy: Rating 2.50/10 2.50/10
Voice your opinion! Review ValleySeek by clicking a star below.
Rating 10/10
5/5
2017-12-11

PS4 headset

"Ordered item and in a week it was delivered to the house. Excellent items to pick from and affordable. Saved over $20 on item. I will use again.
"



Rating 2/10
1/5
2017-12-03

Game ordered not received

"I ordered 3 PlayStation games and received 2. They still have not resolved this problem. It has now been 5 days!"


Rating 10/10
5/5
2017-11-27

5 star rating on order

"Item was delivered on time and was just what I thought I was getting."


Rating 10/10
5/5
2017-11-27

Perfect

"I have never had experience that I had with you guys saying 3days max and got them Exactly 3 days thanks "


Rating 10/10
5/5
2017-11-25

Stealth Cam Camera

"First time I 've ever ordered from them. Accurate information, great communication and fast delivery. I will do more business in the near future. Highly recommended. "


Rating 2/10
1/5
2017-11-22

TERRIBLE CUSTOMER SERVICE

"I ordered a gift for my mother for her birthday I never got an order status confirmation I emailed them to find out when it was coming they sent an email saying that they had tried to contact me that my billing address and my shipping address are different and they want a picture of my ID like what you're not a bank but the day that I placed the order they tried to take out funds. I still haven't had any order status and of course there's no phone number because they know they're wack just look at their bbb being ratings. Do not order from this company unless you're into the run around and not getting the product that you ordered. Plenty of other stores that you can drive to order online and they will not give you drama!"


Rating 10/10
5/5
2017-11-15

Awesome!

"Very speedy delivery! Wud shop again...."


Rating 10/10
5/5
2017-10-23

Received in excellent condition

"Everything I expected.wait time was minimum."


Rating 10/10
5/5
2017-10-19

Excellent

"Excellent prices and service!!! Thank you!!"


Rating 10/10
5/5
2017-10-15

Perfect

"Cheap,fast and exactly as advertised. "


Rating 10/10
5/5
2017-07-25

Great price, fast shipping and everything as described!

"I was searching for an item and ValleySeek had it.
Purchased right from their website and it was simple.
Great price, fast shipping and everything as described!
"


Rating 2/10
1/5
2017-07-18

Do not order from this company!!!

"I NEVER write reviews but I feel everyone deserves to know what kind of company this is! I placed an order from Valley Seek for 2 chairs and they only shipped me one of them, however they immediately processed my card for payment for both. They say email or call but that is another scam! No one will return your email nor will you be able to reach them by phone. I have done both numerous times with no luck. Please be cautious and go through a reputable company. Best wishes!"


Rating 2/10
1/5
2017-07-13

Dont believe stock levels

"29 in stock when ordered. Just received email stating the order is canceled due to no stock? COuld have bought from another retailer after I placed this order, This is a high demand item I have been looking for for a month. Now Im out of luck for however long once again. Thanks but No thanks!"


Rating 10/10
5/5
2017-07-11

ThermaCell refills

"Shipping was fast. The website was easy to use and I found them to be the best price online."


Rating 2/10
1/5
2017-06-21

Erroneous Shipping Quote and No Responses

"Their web checkout lead me to believe that the product would be shipped on a Saturday with next-day shipping. Monday was a holiday so I needed this in order to get my package in time. I picked them over other vendors as they were the only ones that indicated, based on their online portal, that they could ship on Saturday. They did not answer the phone nor respond to email so I couldn't confirm for sure but I trusted the checkout messaging.

Not only did it NOT ship on Saturday, it didn't even ship on the next business day (Tuesday)! It was picked up for overnight shipping on Wednesday. Again, they didn't respond to my follow-up email or voicemail. And, I was charged for the expedited shipping nevertheless. No apology or attempt to mitigate whatsoever. I really can't believe it.

This is textbook poor web retail (online experience) and customer service (responsiveness and righting wrongs).

Buyer beware!
"


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