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Stores > TriState Camera, Video and Computers
  • TriState Camera TriState Camera, Video and Computers Elite Status
    • ADDRESS
      11231
    •  
    • BUSINESS HOURS
      Sun. 10am-5pm, Mon.-Thurs. 9am-6pm, Fri. 9am-1:30pm
      GENERAL PHONE
      212-633-2290
      FAX
      212-633-7718
    • SUPPORT EMAIL
      info@tristatecamera.com
      SUPPORT PHONE
      347-417-7111

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.21/10 9.21/10
    Chance of future purchase: Rating 8.53/10 8.53/10
    Shipping & packaging: Rating 8.53/10 8.53/10
    Customer service: Rating 8.55/10 8.55/10
    Return/Replacement policy: Rating 7.99/10 7.99/10
Voice your opinion! Review TriState Camera, Video and Computers by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-12-13

Great price and shipping

"What can I say other than they beat everyone else's price on the lens I wanted. Shipping was quick also"


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Verified Customer
Rating 10/10
5/5
2017-12-12

Canon powershot

"Fast free delivery, appreciated salesperson calling me the next day to confirm order. "


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Verified Customer
Rating 10/10
5/5
2017-12-12

Great pricing and arrived quickly

"I received the item I ordered in a timely manner and was exactly what I ordered and at a fair price. Great service. "


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Verified Customer
Rating 10/10
5/5
2017-12-12

Good price

"Good Prizes fast shipping "


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Verified Customer
Rating 4/10
2/5
2017-12-12

Shipping experience could improve

"I placed my order on 12-1 & selected standard shipping. This was a gift for my wife, so I specified to have it shipped to my parents house so she wouldn't have a clue as to what her gift could be. Even still, for some reason it was delivered to MY house, and it took over 10 days for it to get here. This is not bad in and of itself, I mean... it made it here & is hopefully intact, but in the age of Amazon Prime, you really need to stay competitive & 12 days delivery time, even if its coming from the East Coast to California, is not competitive... especially when it didn't even go to the correct address!"


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Verified Customer
Rating 10/10
5/5
2017-12-12

Camera delivery for Christmas

"Great experience! Great Price! Quick Delivery
I would recommend this company
"


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Verified Customer
Rating 10/10
5/5
2017-12-12

Best Price around

"Unbeatable price, fast service. Extra package a good deal. Professional."


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Verified Customer
Rating 10/10
5/5
2017-12-11

Good job

"Quick and what I was looking for. "


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Verified Customer
Rating 10/10
5/5
2017-12-11

Great experience

"I was a little nervous about ordering from a small internet business. I was worried that I would receive counterfeit or damaged goods and would wait a long time on shipping. TriState turned out to be very professional and delivered what I ordered in perfect condition and a timely manner. I would buy from them again. "


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Verified Customer
Rating 10/10
5/5
2017-12-11

Nikon D5600

"I ordered a camera from the TriState website and was really pleased with the ease of purchase and the price was outstanding! Thank you."


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Verified Customer
Rating 10/10
5/5
2017-12-11

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Verified Customer
Rating 2/10
1/5
2017-12-11

"Was told I was going to get free 2 day shipping. Never happened AND THEY CHARGED ME FOR SHIPPING. Have called back to get shipping credited, has not happened yet either."


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Verified Customer
Rating 10/10
5/5
2017-12-09

Problem solved with live humans!

"I ordered a latest-generation Canon camera last week. It was offered by TriState Camera for the lowest price I found on the internet for a new camera. My order was placed late at night. Early he next business day I received a call from TriState and was informed that the camera was such a bargain that the company had sold out of them, including the white one I wanted; in fact all of that model had been sold out. No more white cameras were available from the distributor, but black cameras would be available the coming Monday. I consented, and shipment was set for Monday. UPS was overwhelmed, too, and shipped on Tuesday. They, too, kept me informed via emails, and the camera was received when UPS had said it would be. My rating is based on TriState's prompt notification of a problem and offering alternatives to assure that I received my camera as quickly as possible. I'm not one to demand instant gratification; just fair and honest interaction with a vendor. I give them high rates for personal problem-solving."


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Verified Customer
Rating 2/10
1/5
2017-12-07

Never received my order

"I purchased a camera with the deluxe kit for my wife for our anniversary on November 25th. I have been charged for it but have yet to receive it and it is now December 7th. I will never purchase anything from them again and will tell all my family and friends to do the same!!"


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Verified Customer
Rating 8/10
4/5
2017-12-07

Camera happy

"The ordering process was painless payment accepted easily they let me know when product shipped. "


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