• ADDRESS
    1990 N. California Blvd Floor 8
    Walnut Creek, CA US
    94596
  •  
  • BUSINESS HOURS
    To the Cloud Vapor Store
    GENERAL PHONE
    8886593372
    FAX
    8886593372
  •  
  • SUPPORT EMAIL
    support@tothecloudvaporstore.com
    SUPPORT PHONE
    8886593372

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • checkmark icon Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • checkmark icon PayPal

Shipping options

  • option not available UPS Ground
  • checkmark icon FedEx Ground
  • option not available FedEx Express
  • checkmark icon Priority Next Day
  • option not available Standard Next Day
  • checkmark icon International
  • checkmark icon 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • option not available Require User Registration
  • checkmark icon Guaranteed Security

Other

  • checkmark icon International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile See full Rating history

Product & services pricing 8.54/10
Chance of future purchase: 9.20/10
Shipping & packaging: 9.78/10
Customer service: 10.00/10
Return/Replacement policy: 10.00/10
Click a star to Write a Review!
5/5
2018-05-19

Has been a good purchase

"Product worked as good as new and shipping was prompt.
"

Helpful Cool

5/5
2018-05-12

Dedicated support staff

"I messed up my bitcoin payment by not paying attention to detail. The staff could have easily said "oh well nothing we can do that's definitely all on your end" but rather they took the time to work through the solution and fixed the problem for me and saved me hundreds of dollars. I am very grateful for the extra effort on their part. Thank you all very much."

Helpful Cool

5/5
2018-05-11

Argo portable vape.

"Excellent product ,excellent price ,awesome service!"

Helpful Cool

5/5
2018-05-10

Good people

"Great service very helpful trustful honest and good products and fast service (mailing)"

Helpful Cool

5/5
2018-05-09

Quick delivrry, fair prices, exactly what i ordered.

"I received my order, packaged appropriately in a padded mailer, within a few days of placing my order. The price was lower than anywhere else I could find, and the product was OEM - exactly what I ordered. Ordering and payment were quuck and easy and the website was easy to navigate."

Helpful Cool

5/5
2018-05-09

Great Experience

"Ordered some FireFly 2 mouthpieces and they arrived quickly and shipping was free. I'll definitely be buying from this company again. "

Helpful Cool

5/5
2018-04-27

Outstanding Experience

"I needed a pax half pack lid; pax was out of stock. Cloud vapor came through for me. Fast shipping, attentive service. Thanks "

Helpful Cool

5/5
2018-04-27

better than expected

"Could not tell any difference from new"

Helpful Cool

4/5
2018-04-16

Doa product

"Ordered goboof alfa. Waited with excitement. Product was dead on arrival. Had to return. Customer service was excellent for return, fast eventhough product was disappointing."

Helpful Cool

5/5
2018-04-16

Best

"This was the best purchase, it's nice to know that we are geting a cleaner product. Will definitely recommend."

Helpful Cool

5/5
2018-04-16

Haze 3 price match

"Sales person was great! Easy and quick! "

Helpful Cool

5/5
2018-04-16

Fast and Trust inspiring.

"It was my first time with this company and the deal for a used Firefly 2 vaporizer was better than the rest of the internet by $100.00. But they rapidly delivered an exactly like new Firefly with all of its original everything clean and intact. Highly Recommend, "

Helpful Cool

5/5
2018-04-15

Good purchase

"Great service and quality product "

Helpful Cool

5/5
2018-03-24

Very good!

"Very fast shipping to Hawaii. Product was perfect and blew me away. Nice job."

Helpful Cool

5/5
2018-03-21

Excellent Customer Service

"Owner was willing to accept different cryptocurrencies, and despite some unforeseen wallet incompatibilities (Jaxx doesn't support LiteCoin M addresses, and an issue with the Bitcoin Cash Q addresses), the owner patiently worked with me, even allowing me to send payment in two different transactions (a tiny transaction to confirm address and receipt, and a balance fulfilling transaction). Products arrived in a timely fashion, and looking forward to gifting them soon. "

Helpful Cool

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