The little table
"The little table I ordered was exactly as described and fit perfectly where I wanted it. I am very happy with the quality and look and this little table."
very great service
"I ordered a roll top desk for my daughter, so hard to get ashley had but said out of stock and i kept asking when with different answers, even tried walmart, then on google totally furniture came up, i said lets take a shot, they said out of stock til end of May, all of sudden middle May got email your desk is coming, very good service and I will look for more stuff on your website. "
Made Buying Experience A Great One
"I placed a big order and MacKayla from Totally Furniture made sure to keep me updated. She was very diligent with answering any questions I had regarding our order, which made me very comfortable with my purchase. I look forward to other purchases through their company. Thank you!!!"
"The Team at Totally Furniture has been very professional & courteous. I would highly recommend them and look forward to future purchases. "
"fast shipping and excellent customer service."
Will purchase again!
"Highly recommend. I purchased four bar stools with two being damaged upon delievery. I emailed totally furniture and within a week I received replacement. Customer service was amazing. Will be buying dining room and bedroom set next. "
"The dresser was very beautiful and sturdy. "
Great product, value, and communication!
"Ordered a desk chair for my daughter that was on backorder. I was made aware instantly, kept up to date on product and was sent out and notified with a tracking number. Very please with transaction, product and service!"
Great customer service
"We bought a ride-on toy Mercedes car for our son, and it worked fine for awhile. Then the engine stopped running strangely. Totally Furniture representative, Christine, did a great job of making sure that the manufacturer actually got us a brand new one, even thought we were out of warranty.I would definitely buy from them again!"
EXCELLENT CUSTOMER SERVICE!!
"I will say that the company and Debbie stepped up to the plate and provided me with excellent customer service. They worked hard to resolve the issues I had when my my television stand was delivered. She worked with me to correct and try and turn the situation around and take care of me as a customer. I will purchase from them again due to the fact that they took care of me and turned my negative experience in to a positive experience. It is all about the customer experience and even though I was very upset about my television stand being damaged through the shipping process, they showed that they cared and took care of me 100%. Thank you"
"On 04/23/2018 I purchased a dining table set from Totally Furniture Company and based on our contract the company must send the item on early May. On 04/24/2018 the company sent me an email saying that they are not able to send it on early May, instead the item I ordered was estimated to be out of stock until 06/11/2018!!!!! Interestingly, before I purchase the item, I called the customer service, and they assured me that I will receive the item on early May!!! For this inconvenience the Totally Furniture has caused, I requested a partial refund. They did not pay attention to my concern at all and told me that they would not able to issue a partial refund, and without my permission, they canceled my order!!!!!"
Great Prices/Good Product
"I received my bookcase in a timely manner. It was well packed and all pieces were in perfect order. The price of the bookcase was the best around. I ended up buying another bookcase from Totally Furniture and expect it to be in good order as well."
Perfect buyer experience
"I shopped for a long time for bar stools. Twice I ordered barstools from other sellers. They did not match the description and I sent them back. I found high quality, sturdy stunning barstools at Totally Furniture. The price was great. Delivery was fast. The barstools were everything I wanted. I had a perfect buyer experience at Totally Furniture"
GuideCraft Dress Up Storage Center - White
"Shipping took much longer than originally quoted-- the item arrived about 5 weeks after I ordered it. It also smelled really bad (like chemicals) when we got it out of the box to assemble. Assembly was definitely a two person job, but not too difficult. The finished product looks good and I will like it more once the smell wears off of it. "
DO NOT PURCHASE
"I purchased a loft bed with pink tent and a slide. I had damages to the boxes they were delivered in as well as three pieces. One piece had a split in it, chunk taken out of the bottom corner, the second piece was severely scuffed up ( they tried to cover it up with paint), the third piece had a chip taken out along the side at least about 8 inches long. I reached out to them and they are refusing to take responsibility. They are passing the buck off to the manufacturer and won't offer any type of credit. I have sent pictures of everything. This is the worst experience that I have had with a purchase and my purchase wasn't a cheap one either. They do not care AT ALL about their customers satisfaction."
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