toolbarn.com/
Hardware
1,382 reviews
8.27 / 10
  • ADDRESS
    68127
  •  
  • BUSINESS HOURS
    8am - 5pm M-F Central Time
    GENERAL PHONE
    866-597-3850
    FAX
    402-408-2352
  •  
  • SUPPORT EMAIL
    qualityassurance@toolbarn.com
    SUPPORT PHONE
    866-597-3850

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • checkmark icon UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • checkmark icon Standard Next Day
  • option not available International
  • checkmark icon 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • option not available Require User Registration
  • checkmark icon Guaranteed Security

Other

  • option not available International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile

Product & services pricing 8.33/10
Chance of future purchase: 8.29/10
Shipping & packaging: 8.29/10
Customer service: 8.75/10
Return/Replacement policy: 8.59/10
Click a star to Write a Review!
1/5
2018-06-25

Horrible

"I have opened a dispute with credit card company because this company is a
fraud. They take your money and continue to reassure you that they've shipped your order, but....they're unable to locate a tracking order.
They're liars and thieves. Michael Roe is a chief thief in this business. He lies and promises and then hes unfortunately had to leave early.
Shop somewhere else because if you shp here its at your own risk.
Theyre thieves and liars!
"

Helpful Cool

1/5
2018-06-25

Unsatisfied buyer

"I am very disapointed, i have placed my order on june 21, today is june 25 and the order still on process, they said my order shut be delivered on 5-7 days , I have call them today, they told me they haven't work on my order yet, and if i get lacky i may get it on the 6 of july, this is so frustrating, they promess 5-7 day delivery and turns to be 2 to 3 weeks, ill never shop on tool barn again!!!"

Helpful Cool

4/5
2018-05-23

"Got my order right away "

Helpful Cool

1/5
2018-05-09

very poor shipping

"I ordered 3 items and general when you do you get everything shipped at the same time but that didn’t happen
I received only 1 item in 4 days so I called to find out what happened to the other items and was told everything was shipped after another week I received one more item so I called agin and was told everything had shipped and i should have it all it was another week before I received the last item to have to wait three weeks is very poor im better off just buying local
"

Helpful Cool

5/5
2018-04-14

Return purchased item

"Had to return item. Tool Barn staff very helpful and courteous. Great place to shop"

Helpful Cool

5/5
2018-04-09

mr goodwrench

"very good experience,excellent results"

Helpful Cool

4/5
2018-04-09

Giving the second chance

"Purchase was on , not bad "

Helpful Cool

5/5
2018-04-08

Replacement Pump

"Called and received knowledgeable help coupled with plenty of patience in explaining a solution for me in a way I easily understood.

Thank you!
"

Helpful Cool

2/5
2018-04-08

Only delivered 1/2 have the order with no explanation!

"First it took a long time (9 days) for the order to be delivered, when it arrive it was only 1/2 of the items I ordered and it came with no explanation as to were the other items were. I check on their website ans the only listed one tracking number and that number stated that the order was already delivered referring to the one box I received."

Helpful Cool

5/5
2018-04-08

Excellent all around

"Brought many tools from here! Never disappointed!"

Helpful Cool

5/5
2018-04-07

Fast Fast

"Fast upping and low prices"

Helpful Cool

5/5
2018-04-07

Milwaukee sheet metal shear

" I went to Milwaukee tool.com and they pointed me to all these options of buying a tool so I picked you guys and then I ordered in the price was right then I ordered the tool and it came like in four days it was great I was happy and satisfied thanks "

Helpful Cool

3/5
2018-04-07

Shipping issues

"I’ve purchased several tools from toolbarn and I’m always pleased with the condition of the tools. My complaint as a business owner is with the shipping and communication of shipping/delivery times. In the day we live in with companies like amazon it’s difficult to understand why items that show as available take more than 4days to ship. I’ve had purchase dates that show shipping was done far after the purchase completion and well beyond the fastest shipping time listed. Why not just say when you make your purchase you can expect your item in 8 days not 2-7?"

Helpful Cool

5/5
2018-04-07

Turn lock chords

"Accords arrived and they seem to be a very good quality. Thank you I will try Tool Barn again when I need something"

Helpful Cool

5/5
2018-04-06

Great service and price

"Every thing was as stated, prompt delivery. One back order but that was listed plainly up front. Good company to deal with."

Helpful Cool

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