• ADDRESS
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  • BUSINESS HOURS
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    GENERAL PHONE
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    FAX
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  • SUPPORT EMAIL
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    SUPPORT PHONE
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Payment options

  • option not available Visa / Mastercard
  • option not available American Express
  • option not available Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • option not available International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • option not available Online Ordering
  • option not available Online Ordering Tracking
  • option not available Secure Order Processing
  • option not available Require User Registration
  • option not available Guaranteed Security

Other

  • option not available International Order
  • option not available Customer Info. Confidential
  • option not available Customer Support
  • option not available RMA Required
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Review History & Profile See full Rating history

Product & services pricing 8.93/10
Chance of future purchase: 8.87/10
Shipping & packaging: 8.74/10
Customer service: 8.73/10
Return/Replacement policy: 8.65/10
Click a star to Write a Review!
5/5
2018-05-16

buon sito

"Sito serio ed affidabile, spedizione rapida"

Helpful Cool

5/5
2018-05-16

Good Store

"Good Store. Recomend it. :)"

Helpful Cool

5/5
2018-05-16

ok

"A normal shop. No troubles. "

Helpful Cool

4/5
2018-05-16

overall really good

"
parcel arrived slightly late. overall really good. only two pieces are missing, but it is not a problem considering the savings.
"

Helpful Cool

5/5
2018-05-15

Experiência de compra

"Olá boa noite, moro no Brazil, conhecir a TOMTOP pelo youtube
comprei no site, devido a otimas recomendações de youtubers.
O Pedido ja foi despachado em menos de 48hs, agora é só aguardar chegar.
"

Helpful Cool

5/5
2018-05-15

interessante produkte, transparente abwicklung

"interessante produkte, transparente abwicklung. gute preise"

Helpful Cool

5/5
2018-05-15

excelente la recomiendo

"compre un celular y me llego antes de lo esperado "

Helpful Cool

5/5
2018-05-15

Best Low Prices, fast shipping and great customer service!

"Best Low Prices, fast shipping and great customer service!"

Helpful Cool

5/5
2018-05-15

site tomtop

"je recommande se site il et parfaitement parfait avec un service client compétant qui vous réponde par mail assez rapidement j'adore "

Helpful Cool

1/5
2018-05-15

They sold me fake toys!!

"I bought a LOL, a little doll for my kid. Ok, the doll IS Chinese, so, ok to buy it from a Chinese website. I bought a larger pack with other gifts inside. Well, it is supposed to come with 12 NON REPEATED items, and SAFELY manufactured dolls.
The SURPRISE I got, after 90 days waiting for the parcel to arrive was, 3 equal mini yellow tops, 2 equal pairs of yellow shoes, 2 equal pairs of yellow boots. Dolls that are visually fake and lose ink and glitter in your hands.
I looked for the store to explain they were selling something that was putting kids in danger, that it was not fine for kids' health and safety to play with this kind of ink... not to mention that 4 of these items come inside a "bubble ball" - those that are supposed to dissolve in the tub. It is a bomb or pink ink! A bomb of ink and perfume. Who knows what is inside that thing.
Well... the store offered me ten euros for my kid's health and safety! I don't want ten euros. I want, first of all, the doll I bought, not any doll they find in the garbage. And I want them to stop putting kids in danger.
"

Helpful Cool

5/5
2018-05-15

Excellent

"Excellent products , fast delivery, highly recommended."

Helpful Cool

5/5
2018-05-15

Excellent choice

".........................."

Helpful Cool

5/5
2018-05-14

Muy buena compra

"Muy buena compra, necesitaba un móvil con las 3 B y creo que he acertado completamente, precio calidad no encontrarás nada tan bueno ,bonito y barato."

Helpful Cool

5/5
2018-05-14

Everything OK!

"I purchased two WoW figures in TOMTOP, received them on-time, and the products received looked even better than the photos on the website. I had a little problem with the tracking service because they weren't updating it, so I contacted with TOMTOP support, they answered quickly, and the tracking service updated my status. So my experience is quite nice with them, and I'll keep purchasing in the future."

Helpful Cool

1/5
2018-05-14

Tienda TomTop (una vergüenza)

"Menuda vergënza de tienda. Después de hacer una compra y darme cuenta de que el producto comprado no se ajustaba a lo que yo buscaba y antes de que me fuera enviado, les he mandado más de 5 correos para que cancelasen mi pedido y me reembolsaran el dinero. No solo no se han dignado a contestarme ninguno de eso 5 correos si no que encima me lo han enviado lo más rápido posible para que no tuviera opción alguna. Me siento engañado y desprotegido ante una pequeña incidencia con la tienda. No quiero ni pensar lo que sería comprar en algún producto de esta tienda y que se averiase dentro del período de garantía pues lo que ocurriría es que pasarían olímpicamente de mi incidencia y que yo me quedaría con el aparato estropeado. Vergüenza de tienda, sin profesionalidad alguna, engañando a la gente y estafándola. Pondré una disputa a PayPal para que me reembolsen el dinero y una denuncia a la oficina del consumidor para que esto no quede en aguas de borrajas y que no sigan prestando este pésimo servicio a los consumidores."

Helpful (1) Cool

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