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Stores > Tmart
  • Tmart

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      n/a
    •  
    • BUSINESS HOURS
      9AM to 6PM Mon.to Fri.(New York Time)
      GENERAL PHONE
      732-348-8096
      FAX
      7182288921
    • SUPPORT EMAIL
      CustomerCare@Tmart.com
      SUPPORT PHONE
      n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.58/10 8.58/10
    Chance of future purchase: Rating 7.66/10 7.66/10
    Shipping & packaging: Rating 7.77/10 7.77/10
    Customer service: Rating 6.72/10 6.72/10
    Return/Replacement policy: Rating 6.73/10 6.73/10
Voice your opinion! Review Tmart by clicking a star below.
No Avatar

Verified Customer
Rating 8/10
4/5
2018-01-15

Waiting a long time

"Every time I ordered, it was a good experience except for the time it takes from China to my house. I wonder why you guys dont open an office in USA or Canada. Service would than be so much better. If you had offices in USA or Canada, delivery whould take more or less 7 days as opposed to sometimes 2 or more months.

Amazone did it and they even tell you what day it will be to your door.

"


Rating 10/10
5/5
2018-01-14

Great price

"Great price and trustworthy delivery. Will shop again"


No Avatar

Verified Customer
Rating 2/10
1/5
2018-01-14

HORRIBLE!!!

"Ordered rush delivery on a gift for the holidays and paid extra for 2-3 day delivery. Product never came! When I contacted them to see what happened, they sent me an invalid tracking number and told me I had to track it down. The product was never even sent! I would never order anything from them again."

Rep reply posted Jan-14-2018

A rep from Tmart, Tmart, has responded

“Dear customer,
We are sorry for inconvenience caused.

For this issue of your parcel,would you please tell us the correct order number for better checking?

Since we do not find it via your name here.

And the tracking information will not be updated in timely sometimes.

But we will help you check it in detail and give you a satisfied solution after verify.

In order to be more efficient to solve your problem, you can also try our online service:
https://messenger.providesupport.com/messenger/1vatm9neo3k4j1nz2v9z1ipqoy.html

Look forward to your reply.”


No Avatar

Verified Customer
Rating 10/10
5/5
2018-01-13

Excellent shopping

"Good prices.Best of all FREE shipping"


No Avatar

Verified Customer
Rating 10/10
5/5
2018-01-12

Terrific site with great prices

"They were great. When the first item failed to work they immediately sent me a new one at no cost to me. They have the best prices and are a number one Seller. ed"


No Avatar

Verified Customer
Rating 2/10
1/5
2018-01-10

Review of Digital Picture Frame

"Purchase was misleading seeing we were lead to the link from a NIXAdvance Screen and you sent us a different vendors digital picture frame that was of very, very poor quality. It has multiple foreign languages available and couldn't even find English. All around it was not a "merry" christmas when I opened it. Will not be mislead again.
"

Rep reply posted Jan-10-2018

A rep from Tmart, Tmart, has responded

“Dear customer,
Sorry for inconvenience caused.

But thanks for your review and suggestion.

For this issue of frame,would you please send a picture or a video to show this problem?

And it is kindly that you can tell us the correct order number firstly.

We will offer you the satisfied solution after verify.

In order to be more efficient to solve your problem, you can also try our online service:
https://messenger.providesupport.com/messenger/1vatm9neo3k4j1nz2v9z1ipqoy.html

Look forward to your reply.”


No Avatar

Verified Customer
Rating 10/10
5/5
2018-01-10

service is good

"finally received it yesterday..thanks... will be a while before i have someone install it"


No Avatar

Verified Customer
Rating 10/10
5/5
2018-01-09

great

"Gave me what I wanted when I wanted it. No fooling around going from site to site. I was an adult human, not a child that needed my hand held. Thanx a lot"


Rating 2/10
1/5
2018-01-07

bad support/product broken no answer

"i purchase a item on day 13 of december i payd 10,85 for express delivery as in the tmart cart it says the product will take beetwen 2 to 7 days to arrive after 5 days i talk with csutomer support and they told me the product it have not been dispached, i talk again and in day 19 they told me ot was posted i talk with dhl and they told me the tracking code said the label was printed but the product was not posted, the product was finnaly posted o day 22 and arived on day 27... when i used for the first time the product just dont work...i bought a 38 pounds smart computer who stays on reboots, the boxs looks used i contact tmart and i send a video day 27 and until now i didnt get an answer after two weeks."

Rep reply posted Jan-07-2018

A rep from Tmart, Tmart, has responded

“Dear customer,
We had checked your order#171213ATPDFJ.

And we find that the items you order need 3-7 days for restock.

You will see this notice when you purchase it.

And it was shipped out within 7 days since you place the order.

About the problem of item,would you please send a video to our online support for check?

Because we do not receive your email and video before.

In order to be more efficient to solve your problem, you can also try our online service:
https://messenger.providesupport.com/messenger/1vatm9neo3k4j1nz2v9z1ipqoy.html

Look forward to your reply.”


No Avatar

Verified Customer
Rating 10/10
5/5
2018-01-07

Good product delivered quickly

"It was easy to order and the product was what was described on e-mail. It was delivered quickly."


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Verified Customer
Rating 10/10
5/5
2018-01-06

great price great products

"everything i needed
thanks
"


Rating 10/10
5/5
2018-01-05

Produit conforme

"J'ai acheté deux produits chez Tmart et ces produits sont conformes à la description avec un bon rapport qualité prix. La livraison reste longue mais conforme à l'attente annoncée. Donc rien à redire!"


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Verified Customer
Rating 10/10
5/5
2018-01-04

gooddddddd

"on time, b4 xmas too........"


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Verified Customer
Rating 10/10
5/5
2018-01-04

eexcellent

"very happy and still buying"


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Verified Customer
Rating 10/10
5/5
2018-01-03

Products as described

"The advertised items were a fair price and showed pretty quickly."


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