• ADDRESS
    n/a
  •  
  • BUSINESS HOURS
    9:00 - 6:00 EST
    GENERAL PHONE
    866-800-0028
    FAX
    n/a
  •  
  • SUPPORT EMAIL
    customerservice@theofficeleader.com
    SUPPORT PHONE
    866-800-0028

Payment options

  • checkmark icon Visa / Mastercard
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  • option not available Money Order
  • option not available COD
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  • checkmark icon Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • checkmark icon UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • checkmark icon Standard Next Day
  • option not available International
  • checkmark icon 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • option not available Require User Registration
  • option not available Guaranteed Security

Other

  • option not available International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
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Review History & Profile

Product & services pricing 0.00/10
Chance of future purchase: 0.00/10
Shipping & packaging: 0.00/10
Customer service: 0.00/10
Return/Replacement policy: 0.00/10
Click a star to Write a Review!
5/5
2014-02-05

"Thank you for fulfilling our order. The online and phone help was great. Delivery was prompt -- I appreciate your giving us a time window in which it was taking place. I also liked your price -- very competitive."

Helpful Cool

5/5
2013-07-17

"We recently renovated and refurnished our office. The reception area was a bit small and we had to accommodate 9 reception desks. With The Office Leader it was custom designed and fitted down to the last detail. They had everything arranged very professional. The other 25 workstations were of very fine quality and The Office Leader provided over hundred colors to choose from! The order was delivered and installed on time as promised, without any damages. Haven't received such fabulous customer service in years - thanks Debbie! Would recommend to others and will come around again once our second floor office is done with construction"

Helpful Cool

5/5
2013-07-02

"Overall, I thought our experience was excellent. We were researching a new desk chair for our portfolio and had a lot of questions on specifications, make, size. We were very specific and thorough and Theofficeleader patiently answered all our requests for information and answered our questions. We had already done a lot of research ourselves, but ultimately, we ended up going with a chair Theofficeleader recommended to us (with of course some specific requests/adjustments from us). They delivered the right price, the right warranty and in a timely fashion. The next time we're replacing an item across our portfolio, we'll probably start with Theofficeleader as opposed to searching for the right product and supplier directly."

Helpful Cool

5/5
2013-07-01

"Excellent Service. Great product. Exceeded expectations. "

Helpful Cool

5/5
2013-07-01

"Thoroughly satisfied in the way Peggy Landau handled our initial RFP and processing of our orders. Great pricing and superior service."

Helpful Cool

5/5
2013-06-30

"Very easy to place an order. Hassle Free. Delivered on time."

Helpful Cool

5/5
2013-06-30

"Laurie Parker was the person who I worked with and she was amazing! best customer service my product was cheaper then market price and it arrived a day early! I will but all my office needs through her from here on out."

Helpful Cool

5/5
2013-06-30

"The Office Leader is a huge company so they can deliver faster than anyone else, and they also have very personal customer service!! I have dealt with the same customer service rep on multiple orders. I ask for her all the time, and they actually transfer me to her! Love doing business with them.""

Helpful Cool

5/5
2013-06-30

"I love this site! The selection is HUGE -- if you can't find what you're looking for here, you won't find it anywhere. Prices are great and service is second to none. Whoever runs this site is a very smart, professional, and caring person. I highly recommend it to everyone!"

Helpful Cool

5/5
2012-11-26

"The Office Leader provided excellent service. They were of great help in finding the exact furniture we needed and ensuring that the order was delivered.

The order was placed through their Customer Service, reached via their toll free phone number.
"

Helpful Cool

5/5
2012-09-25

"The customer service as Theofficeleader has been amazing from the beginning. Laurie was great helping me price out what I wanted and get my order placed. Then we couldn't wait for our patio chairs to arrive!

Somehow they were "misplaced" by the freight company, but Theofficeleader was in constant communication with me to keep me updated. They even offered to reorder the chairs and have them expedited, but our original order did finally arrive.

After receiving our furniture and being thrilled (and did I mention that the price was unbeatable?) we received a bill from the freight company. Now, shipping had been included in my original estimate and invoice, so I wasn't sure why I was receiving another bill. Again, the customer service at Theofficeleader was fantastic as they told me to throw the bill away and that they would get it all straightened out.

This was not the smoothest order I've ever placed, what with the lost chairs and the extra bill, but all of the hassles seem to be directly related to the freight company, not Theofficeleader. And Theofficeleader was on top of these issues every step of the way. Again, I couldn't ask for any better customer service. Always friendly, always helpful. And did I mention the great price we got on our furniture?!
"

Helpful Cool

5/5
2012-09-09

"The office Leader is a great company with great customer focus, very professional, good prices, high integrity and honesty. We're extremely satisfied!!!"

Helpful Cool

5/5
2012-08-29

"I rate This transaction 5 stars ! More than what I expected..! Very Sturdy ! Simple to put together ! Cheaper than what I could find around the area I live in. I ,I had it 3 days ahead of time .. Brought right to my door ..This was one of the Best purchases I have made online ...If you need Furniture BUY FROM THEOFFICELEADER.COM! "

Helpful Cool

5/5
2012-07-16

"Shopping for furniture, tends to be an extreme hassle however theofficeleader.com proved otherwise! Their dedicated customer service and well priced items, made my shopping into an enjoyable experience! Thank you, i will keep on coming back."

Helpful Cool

5/5
2012-07-16

"The Office Leader customer service was excellent. I received immediate answers to my questions and they were very accomodating. I was offered many options within our price range and the product was good quality. I will be placing future orders with them for sure!

Thank you.
"

Helpful Cool

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