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Worked with me
"Ordered two items. Items were shipped separately. Second item was not in product package upon arrival in sealed mailing pouch. I contacted the store by phone and follow-up e-mail. Replacement item was sent within one and a half weeks. I'm deducting a star for having been sent an empty box, but am happy with the customer service I received to fix the problem."
"Their electric socks hardly warm at all. Sent them back and still no credit to my Visa account. Others sites give this company terrible ratings. Find another store. "
Great products. Fast shipping
"I have ordered products from this company on more than one occasion. Everything comes as described and arrives quickly and usually at a better price than the competition. I will order my cold weather gear here in the future."
Mobile Warming stuff
"Love all the gear I've bought from you. Customer service was GREAT when I had small problem> Thanks! "
"Great customer relations ."
"The Warming Store had exactly the item I needed at a reasonable price. I received the item quickly and in good condition!"
Very slow delivery and slow service
"I ordered hand and foot warmers. My credit card was charged for the full order amount, but after almost a month I hadn't received the hand warmers or any communication saying that the items were backlogged. Meanwhile, I received a bunch of marketing messages promoting their product and then finally a message asking for a review."
"The infrared shoulder wrap has been essential in rapid healing and rehab after shoulder reconstruction. So glad I found you guys. "
Quick, courteous service
"Ordered glove liners, arrived quickly. Unfortunately they were too large, but the return process was very easy. Ordered another pair."
Very Poor customer service
"I made an error ordering warming vest, and recognized it within 4 hours of ordering. Gerbing battery heated best desired, and clicked on picture similar 12v plug in vest, only, used for riding motorcycle. I dont ride organ donor 2 wheel vehicle. I wrote customer service the moment the error discovered, and then recieved email replay days later saying sorry order already filled. I replied asking for instructions how to make return. No reply. I wrote again to customer service outling the issue, no reply. I have now sent the item back with copies of this correspondences. Lets see how they respond."
"I received excellent service and my package arrived well ahead of schedule. "
"Order arrived quickly , product as listed, work great!"
"Customer service was awesome when i was requesting for a return authorization. Provided what i needed and was able to return the product with no problem"
Always has what I need!
"I'm always freezing and shopping on Amazon and EBay to find items that make Michigan less torturous for me. I fell upon this website after much frustration, but it was well worth it. Now, I just go straight to the warming store, rather than waste my time. They always have better quality products that do exactly what I want. "
Very quick delivery!!
"I ordered the extending tubes for the boot dryer so I could put my fishing waders on it. They arrived very quickly and work great! "