textbookrush.com
Media • Books
25,926 reviews
7.83 / 10
  • ADDRESS
    43212
  •  
  • BUSINESS HOURS
    Monday - Friday 9:00 AM to 5:00 PM (EST)
    GENERAL PHONE
    (614) 486-3348
    FAX
    n/a
  •  
  • SUPPORT EMAIL
    help@textbooksrus.com
    SUPPORT PHONE
    (614) 486-3348

Payment options

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Shipping options

  • option not available UPS Ground
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Online Ordering

  • checkmark icon Online Ordering
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  • option not available Require User Registration
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Other

  • option not available International Order
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Review History & Profile

Product & services pricing 7.97/10
Chance of future purchase: 7.70/10
Shipping & packaging: 8.18/10
Customer service: 6.73/10
Return/Replacement policy: 7.47/10
Click a star to Write a Review!
5/5
2018-08-13

Books selling made easy

"It was so easy to scan and return books and the label was ready for you to use. "

Helpful Cool

5/5
2018-08-12

Great prices and very helpful

"They had the top prices for the books and due to a problem I had printing the label they were very quick to help me. "

Helpful Cool

5/5
2018-08-12

Simple and quick

"Loved the simple process and free shipping. Fill start to finish, it only took two weeks to get our check. There was constant communication with our submission too. Great company."

Helpful Cool

4/5
2018-08-12

Great!

"Very helpful and made the process easy"

Helpful Cool

5/5
2018-08-12

Positive experience!

"Fast, easy transaction. Very positive experience! Would highly recommend."

Helpful Cool

5/5
2018-08-11

excellent book buyer. pays well

"Good service. Always pays."

Helpful Cool

1/5
2018-08-11

Hard to check out

"Verry difficult to submit buy back order
When you require 15.00 to generate buy back order.
"

Helpful Cool

5/5
2018-08-11

:)

"Pleased with my experience! "

Helpful Cool

5/5
2018-08-11

Great

"Delivery was on time and enjoyed all immensely "

Helpful Cool

5/5
2018-08-11

easy to buy

"the book arrived when it was suppose to and in good condition easy and fast"

Helpful Cool

5/5
2018-08-10

Great service!!

"Fast, easy, and really good experience. Paid top dollar for my textbook and was super fast with paying for it! Would recommend to anyone looking to sell back a book!!"

Helpful Cool

5/5
2018-08-10

As advertised!

"You all delivered as promised..."

Helpful Cool

5/5
2018-08-10

A++

"Easy to follow, and received payment in a timely manner. "

Helpful Cool

1/5
2018-08-10

BE AWARE! CHEATER!

"I wish I can give them 0 due to the dishonest. I rent a book for my daughter on 6/18/18. The shipping is 5 business days. My daughter could not wait and she bought the book from the college book store. I received the book from TextbookRush.com on 6/24/18 and I found the book cover was bent. It's a soft cover book. The receipt said the book is in good condition. I am not sure what is their standard of good condition, so I took a picture of the book and package when I received. I returned the book on time on 8/3/18. I received an email stating the book was damaged and I will be charged the full book price which is almost $150. The book is not sent back to me and will be "recycled", I contact the customer service and show them the picture I took and the receipt of the book my daughter bought. I stated I have not used the book and send back the exactly same condition as they send me. Customer service said I should notify them within 30 days if the book is sent damaged due to their error. Well, I don't know what is considered "damaged" for their opinion. I thought it's a pretty good condition except for the bent cover. They insist to recycle the book and charge my credit card for their mistake. DO NOT TRUST THESE PEOPLE. "

Helpful Cool

5/5
2018-08-10

Great overall

"Textbook came faster than expected and although product was purchased as used it was still in great condition overall with only one page that had some clear creases in it. Definitely would recommend and purchase again! Trustworthy. "

Helpful Cool

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