Product & services pricing | 0.00/10 | |
Chance of future purchase: | 0.00/10 | |
Shipping & packaging: | 0.00/10 | |
Customer service: | 0.00/10 | |
Return/Replacement policy: | 0.00/10 |
Better Than I Imagined...
"I have purchased a few things from Tanga. Everything I purchased has arrived on time (mostly earlier than expected) and of good quality (often better than expected). Any concerns about ordering from Tanga have been utterly dispelled. They represent themselves and the products they offer accurately (or understatedly; sometimes they even *overdeliver*)
I don't have anything to say about the customer service because I *literally* have had no problems of which to speak ... but since their goods, shipping and product representations have been on point (even understated) I have no reason to expect anything different.
"
Supporting Awesome Customer Service
"I initiated a refund request due to an Item defect.
Constant issue with the printer. Cannot be detected on the network. The alarm continues to flash.
MP drivers could not be installed.
As frustrated as I was.
Tanga replied: "You will not need to return this item and you may do with it what you wish. If it is an item that can be used for something else or donated, go ahead!"
This definitely relieved my frustration and optimized my perception of the defective product being that the Customer Service made up for it.
"
Better than Amazon
"I like the personal service I've gotten with Tanga. Always ready to remedy any problem. "