71 reviews
1.00 / 10
  • ADDRESS
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  • BUSINESS HOURS
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    GENERAL PHONE
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    FAX
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  • SUPPORT EMAIL
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    SUPPORT PHONE
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Payment options

  • option not available Visa / Mastercard
  • option not available American Express
  • option not available Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • option not available International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • option not available Online Ordering
  • option not available Online Ordering Tracking
  • option not available Secure Order Processing
  • option not available Require User Registration
  • option not available Guaranteed Security

Other

  • option not available International Order
  • option not available Customer Info. Confidential
  • option not available Customer Support
  • option not available RMA Required
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Review History & Profile See full Rating history

Product & services pricing 3.33/10
Chance of future purchase: 0.88/10
Shipping & packaging: 1.00/10
Customer service: 0.53/10
Return/Replacement policy: 1.43/10
Click a star to Write a Review!
1/5
2018-04-19

Never again!

"First off I only picked a star because we had to! I placed my order of essentia water on April 6th. Got an email saying it shipped on April 9th! Only to find out the label only was created! I had to email them twice! I didn’t receive my order until April 18th that evening! This was my second time and it took the same amount of time! I wanted to give them another chance since I know things so happen. But nope it happened again! FedEx does not take 8-10 days to ship!!!! Please just find another site. "

Helpful Cool

1/5
2018-04-18

SCAM! DO NOT ORDER... I placed a 100$ order still no order 20 days later...

"No order so after multiple nasty emails they said they were shipping it... .They only shipped me 2/3 of the order and 6 of the 24 items spilled all over the rest of the order... so not only did they rip me off for $35 worth of merchandise I was charged for but they did not ship (said they did on the delivery confirm) but also 6 were damaged = $18. AND I NEVER would have gotten anything if I had not wasted my time hounding them. How many people have they ripped off??? Owner needs to be locked up & this company shut down.. When you call the number it is some foreigner telling you to email the company.... SCAM POS SCAM!"

Helpful Cool

1/5
2018-04-18

slow and sloppy

"For those who do not know, this is an on line store, that will let you place an order, then after a week or so (of the order not being shipped) will inform you its out of stock. When an order is in stock (and they actually send you the right thing) it takes a couple of weeks to get anything . It is horrible, and they simply do not care."

Helpful Cool

1/5
2018-04-18

Awful company

"The reason I ordered from them was the product. Snapple Diet Trop A Rocka. Very difficult to get anywhere. I have ordered from them before and each time they would only ship only after I had to hound them to do it. They are the worst company ever to deal with. "

Helpful Cool

2/5
2018-04-18

i thought i wouldn’t receive my items judging from the negative reviews but i was wrong

"It is true that they create a label for the package and it doesnt move for weeks but randomly one day i checked the tracking number and it actually shipped! After 4 weeks I finally got what i ordered and I’m not saying i’ll buy from TalDepot again but maybe they aren’t that bad. "

Helpful Cool

1/5
2018-04-18

Never received my items OR a customer service response

"Don't waste your money! I wish I'd done my research. Prices looked good, but apparently too good to be true. I have never received my order (it's ten days and counting). The tracking info they gave me is 'invalid' according to FedEx...and I've never received a response to any of the emails I've sent to Tal Depot's customer service."

Helpful Cool

1/5
2018-04-14

STOP!!

"Same experience as others plus something else fishy. I received an email from them that looked suspect. I got the same response from Pet Ninja. I’m thinking this company is connected to Tal Depot. Too identical to be a coincidence. "

Helpful Cool

1/5
2018-04-12

Terrible

"I’m going to attempt to get my money back. I bought water and the product hasn’t shipped in almost a week. Called customer service they said they would ship it out, never did. Emailed customer service they said they would investigate, never did. Never ordering from them again. "

Helpful Cool

1/5
2018-04-11

Worst scam ever!

"Zero stars is more appropriate. This company is so horrible. They take your money, including expedited shipping, and nothing gets shipped for days! There is zero response to emails or queries. Definitely stay away from this business! A more appropriate name is scammers!"

Helpful Cool

1/5
2018-04-10

Scam alert!

"I wont reiterate what everyone else is saying, but I had the same experience as everyone else: order placed, and never fulfilled. I threatened to contact the NY Attorney General and my money was refunded within minutes! I cant believe a place like this is in business. "

Helpful Cool

1/5
2018-04-08

DO NOT TRUST THIS WEBSITE

"DO NOT TRUST THIS COMPANY!
I bought I pack of 24 red monsters, 5 days after the purchase and the tracking info was never updated. it just said prepping to be ship. I attempted to call the company multiple times and never got a response, I also sent emails and no answer back. So I decided to call my credit card company 1 week after to file a Scam claim. My credit card company said they will try to get in contact with TALDEPOT. As soon as my credit card company got in contact with them, they immediately shipped the item to me.
DO NOT BUY FROM THIS WEBSITE THEY WILL TRY TO TAKE YOUR MONEY AWAY.
"

Helpful Cool

1/5
2018-04-04

Don't bother buying here

"First of all if the 1 star rating doesn't push you away then you are an idiot as much as I was.
1. Very slow to ship orders - 3 days so far and nothing
2. Customer service numbers don't work
3. They don't respond to emails
4. When you do find a number (found mine because I used Paypal and a number was there) you get a rude customer service rep
5. Do you need more than 4 reasons and 1 star to know to stay away?

Prices were great but I guess the old saying 'you get what you pay for' applies. Or in this and what seems to be a lot of reviews, you get nothing anyway.
"

Helpful Cool

1/5
2018-04-04

Don't waste your time

"STAY AWAY…STAY AWAY….STAY AWAY….******* TalDepot*****
TalDepot Bad company to do business with.
Google the reviews for this company before you do any business with them.
I am alerting all of my 5700 clients as to this company and its shipping and contact policies.

Went through all the trouble to create an account to order from TalDepot . They sent a tracking number the next day and took the money from my PayPal account as well and then NOTHING. They sent me this "canned" response ...Thank you for your order from Taldepot! We wanted to let you know that your order (TAL-XXXXXX) has a tracking number.
Your shipment will be in transit very soon via FedEx, FedEx Home Delivery®.
FedEx shows a label was created but nothing else after 10 days. Tried to contact company twice no response. Checked my order on their website and it shows "COMPLETED".....WHAT??
Sent 2 emails through PayPal and responses were (canned) sorry your order is on its way.
Then after 16 days 1/2 of the order arrives with no explanation as to where the rest is.
Tried calling the number listed from PayPal 3 choices available Sales, no one is there order info no one even answers. Can’t get through to anyone. Emails take 2 days for a canned response with the same info.
They are playing some kind of game with shipping and handling I think they are selling products they don’t have hoping to fill the order after your money is in their coffers.

Kind of glad I used PayPal will contact PayPal to get money back.
Buyer Beware.....DON'T USE THIS COMPANY...unless you want grief.
"

Helpful Cool

1/5
2018-03-30

I would give THEM NO STARS

"I placed an order on 3/21. On 3/23 I got an email that my order shipped. Checked the fed ex tracking link to find out the label had been created. But that the estimated delivery would be the following Thurs 3/28. The next day I checked the tracking again. No movement. It sat in the warehouse ignored for a week! Trying to contact TalDepot, they don't provide a phone number so I had to email. The 1st response I received was giving me their shipping policy of processing times and delivery times. The 2nd response was, "Oh, let me investigate what's going on here." The 3rd response provided me with a different tracking number saying that my order will be delivered the next day. However, when I went to the fed ex site to check the tracking number it showed the package was going to Delaware NOT San Diego, Ca. This wasn't even My order, it was another customers! So I emailed TalDepot again indicating the issue. Their response was, yes, this was another customers info and that my package would be sent out that day with expedited shipping. Ok. I responded asking for the tracking number, to which I received no response. So the next day I thought to check the original tracking number. The fed ex site showed my package did go out that day but would take 6 days to get to me! THIS IS NOT EXPEDITED SHIPPING as promised! I was lied to. They simply located my package that sat for a week, never changed the shipping and threw it on the truck. 2 weeks to get this order is too late! I could've ordered from China! TalDepot are unprofessional, lazy, liars. NEVER buy from them!"

Helpful Cool

1/5
2018-03-27

This company is a Scam

"This company allows you to order, takes your money and then never ships. They were paid 10 days ago, a label was created, and nothing. They don;t respond to email or phone inquiries. I have had to file a claim with my CC company. Look at the reviews at Better Business Bureau ,,,77% are negative. They collect the money, create a shipping label and make it seem as if they are legit. STAY AWAY avoid at all costs This is a scam and should be shut down immediately."

Helpful Cool

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