• ADDRESS
  •  
  • BUSINESS HOURS
    9:00 am --18:00pm
    GENERAL PHONE
    n/a
    FAX
    n/a
  •  
  • SUPPORT EMAIL
    sns@tidebuy.com
    SUPPORT PHONE
    n/a

Payment options

  • option not available Visa / Mastercard
  • option not available American Express
  • option not available Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • option not available International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • option not available Online Ordering
  • option not available Online Ordering Tracking
  • option not available Secure Order Processing
  • option not available Require User Registration
  • option not available Guaranteed Security

Other

  • option not available International Order
  • option not available Customer Info. Confidential
  • option not available Customer Support
  • option not available RMA Required
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Review History & Profile See full Rating history

Product & services pricing 8.28/10
Chance of future purchase: 8.47/10
Shipping & packaging: 6.11/10
Customer service: 7.91/10
Return/Replacement policy: 5.56/10
Click a star to Write a Review!
4/5
2018-05-19

"I had no trouble getting an account set up but when I purchased the product I wanted I had a lot of trouble using my Visa card and for some reason it wouldn't except it so I had to us a debit card then the purchase went through. "

Helpful Cool

5/5
2018-05-19

TanFastic

"Bright, SpotStylish eye catching footwear... Sure to be a welcomed addition to any warm weather wardrobe..."

Helpful Cool

3/5
2018-05-19

"The product quality is very good but the sizes are small and mistakes have been made in the purchase and on other occasions, I am reluctant to buy because of the perceived difficulty with returns and the time taken for delivery. It is an inordinate delivery delay."

Helpful Cool

5/5
2018-05-16

Lucky for me & Tidebut :0)

"Great dresses for the family"

Helpful Cool

5/5
2018-05-16

awsome

"awaiting delivery. so far so good!!"

Helpful Cool

5/5
2018-05-15

Amazing varieties !!

"I had to throw them out after two days. So why am I giving the sneakers five stars? Well, possibly during the eclipse, one of my cats pooped in both sneakers. But they were such a good deal that I immediately ordered another pair."

Helpful Cool

5/5
2018-05-14

dee

"thanks for the time to help"

Helpful Cool

5/5
2018-05-11

elegant

"this website is amazing so affordable every women dream excellent customer service a dream come true many Kudos to these sellers thank you for a great shopping experience."

Helpful Cool

5/5
2018-05-10

good shopping experience

"very easy shopping experience, looking forward receiving my dress"

Helpful Cool

3/5
2018-05-09

Don't know yet!

"I have only just ordered so can't really comment."

Helpful Cool

5/5
2018-05-09

The process of purchasing was relatively simple.

"The product description is not thorough enough such as the quality of the zipper on a jacket and the weight of the jacket. Another improvement needed is the size chart which is confusing for the American customers. Finally, it would be nice to know the anticipated shipping time since, I assume, the merchandise is being sent from abroad."

Helpful Cool

4/5
2018-05-07

Customer service needed for immediate answer.:)

"it says in customer service,"chat now", but nobody is answering. "

Helpful Cool

4/5
2018-05-05

"Last time I ordered lots of dresses. I had one dress that was a very big disappointment, nothing to do with the photo on the web page, I sent pictures and they said to me that I was going to get my money back. I don't know what happened or how that disappointment is deleted from my account.
Also not all sizes are the same.
For your info because I live far away from your factory when my parcels arrive I pay again delivery fees which are much as well. So it would be nice for long distances not to charge shipping fees since we pay again when we receive the parcel.
"

Helpful Cool

5/5
2018-05-03

"I am so happy to your services, but you have to think about reducing a little, the shipping cost."

Helpful Cool

5/5
2018-05-03

Great Selection But...

"Couldnt really get anyony to respond on the chat when I needed help, but great website and selection, I would still order from here again"

Helpful Cool

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