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Top notch products and quality service
"I shopped with Swift Ink twice. The first time they didn't have the product I wanted at hand so I decided to cancel my order. The cancellation process was easy and customer service was very communicative and helpful, but I did not have enough information for a full review.The 2nd time I did order the product from them and I am glad I did. Shipping was quick and I got their free shipping upgrade. Their product is top-notch and it is one of the best replacement inks I've seen on the market. Comes in a professional box and works great in the printer.My impression is that this is a company that really cares about the products they carry and about their customers, as such I will recommend others to shop there and it gets my top 5 stars rating."
Buy Buy Buy
"I was getting tired of paying $18 and $24 a cartridge for my expression xp-830 printer. When I saw these on swiftink I took the chance and brought one to see if it would work. My printer recognized the cartridge on the very first try. It prints exactly like the Epson ink cartridge. I will be buying all my ink cartridges from swiftink. The shipping was also fast. Thank you swiftink."
Incredibly fast shipping and high quality products
"I ordered on a Friday, and was pleased to see that the goods arrived at my front door on Monday. Amazing! Not only was the delivery quite fast, the products were packaged very well and appeared to be of high quality. Once installed, my Canon printer immediately recognized them as new cartridges. Why keep wasting money on expensive ink cartridges? I'll continue buying from Swift Ink."
Company took care of Problem with the order
"Thanks for taking care of the problem with the order. Will order again. "
Only ink seller I trust
"The only problem I had was one cartridge suddenly (on my HP) said it wasn't a compatible cartridge. I sent email to customer support at swift ink and they contacted me and sent me new one immediately. We also use them for our Epson and no problem with that one at all. After trying other vendors - one of which's ink destroyed 2 of my printers, I'm very pleased with Swiftink esp. finding they have good customer support which is rare these days."
"Best price, fast free shipping, excellent service."
"I have used SwiftInk for years. They always shipped promptly and the orders have always been correct. Their generic cartridges have worked without issue. When I changed printers and no longer, needed some cartridges I had on my shelf, they went out of their way to ensure that I didn't lose any money on my stash of, then unneeded, cartridges."
"Best prices and by far the best service on the internet."
"Excellantia....5 star product and service. Received order in 2 days. I purchased an ink tank for my Epson Workforce 610 printer."
"Thumbs down for Swift Ink's products. I ordered replacement ink cartridges for my Canon Pixma MX7600 from Swift Ink.When I installed the replacement ink, the standard black ink came out very faded or not at all. The pigment black came out very light as well.Took the ink cartridges out to inspect them then put them back in. After that, none of the inks would come out or came out very faded / very, very light even after setting the darkness / contrast all the way up in the Canon printer utility.I won't be purchasing anymore of these cheap 3rd party inks.Swift Ink customer service says they're going to give me a full refund (even the original shipping cost), but I have to foot the return shipping cost.I'm out up to $10 for nothing.===============================Update 04/23/2010:Swift Ink gave me a full refund for the order and didn't require me to send back the defective cartridges.They've done right by me."
"My original review is posted below. I have added additional information after dealing with customer service at Swiftink after the original review. I ordered a replacement toner cartridge for my HP P1006 and was surprised at the low price, about half of retail. I figured I would try it out, and ordered. It took a week and a half to recieve my order (I live in NE Oklahoma). If the shipping was free, I wouldn't have complained. The waiting was the least of my problems. I started printing, and after about 10-20 pages, dark black streaks began appearing on one side of the pages. After another 15-20 pages of the same, I unplugged the printer, let it cool down, and took the toner cartridge out. There were small piles of toner powder inside the printer and it had saturated the roller as well.Not satisfied with the quality of the cartridge at all, and they expect me to pay to ship it back to them. I'd rather not spend any more money on this and either find a decent replacement cartridge somewhere else, or use genuine HP carts from now on.I'm glad people are satisfied with their inkjet carts, but with toner carts I suppose you get what you pay for.UPDATE:After being contacted by Swiftinks customer service, I was sent a shipping label and an apology for the defective cartridge. I sent the cartridge off and recieved a new one within a few days. The new cartridge works great and the communication by the rep from Swiftink was top notch.I would shop there again as I know they take care of their customers!Thanks Swiftink!"
"I have ordered repeatedly from SwiftInk. They are very, very good. They have a superior product. They have a very competitive price and ultrafast shipping. They are in Michigan. I ordered Wed and received Friday in central Illinois. After you order they put you on a email list of deals. I ordered their latest deal - buy one and get one free (no limit on number of items). Their product is great and a number of "step-ups" from others (ie Office Depot).I rate on a scale of 1-10 : service - 10, price - 10, product - 10, fast shipping - 10, reasonable shipping price - 10. I hope this business grows and continues on the internet. They certainly offer superior a product and service and price."
"This is only my second order from Swift Ink but I am now ready to crown them the Newegg of the ink world.Swift had a 2 for one special and I immediately took advantage of it on October 29 . Here it is October 31 and the cartridges arrived today by Priority Mail. I ordered 4 and of course, received 8.For the record, I am in California and they are in Michigan. Fantastic service!In addition, I paid only $4.95 for shipping, not the rip off prices some outfits charge.The quality of the ink cartridges has been excellent and they are filled to the top.I don't use a lot of ink but I assure you they will get all of my business."
"Very happy with the order. My 3rd order, always order around 80$ worth of ink whenever anandtech has coupons going.Recommended to personal friends and family, will continue to order from them. Very good service, very quick (2-3 days on all of my orders). Ink is for my epson CX6000"
"I have been dealing with Swift Ink for a couple years now and recommend them highly. Super fast shipping with these guys. Excellent quality products and great prices also.Had an issue with one of my items, The cartridge had sprung a leak and there was ink all over the inside of the packaging. Contacted them about it and a new cartidge was sent out the same day.Now that's what I call customer service!"