• ADDRESS
    11747
  •  
  • BUSINESS HOURS
    Monday - Thursday: 8am to 5:45pm EST , Friday: 9am to 4:45pm EST
    GENERAL PHONE
    n/a
    FAX
    1-888-922-8070
  •  
  • SUPPORT EMAIL
    customerservice@supplyhouse.com
    SUPPORT PHONE
    1-888-757-4774

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • option not available Money Order
  • option not available COD
  • checkmark icon Check
  • checkmark icon Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • checkmark icon UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • checkmark icon Priority Next Day
  • checkmark icon Standard Next Day
  • option not available International
  • checkmark icon 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • option not available Require User Registration
  • checkmark icon Guaranteed Security

Other

  • option not available International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • option not available Notified of Public Replies

Review History & Profile

Product & services pricing 9.09/10
Chance of future purchase: 9.42/10
Shipping & packaging: 9.50/10
Customer service: 9.36/10
Return/Replacement policy: 8.98/10
Click a star to Write a Review!
5/5
2018-08-19

Excellent service. Great price. Fast shipping.

"Great product and service. "

Helpful Cool

5/5
2018-08-19

trap for Rinnai tankless water heater

"Great condensation trap for Rinnai Tankless water heater.Fast ship to me. Very reasonable price."

Helpful Cool

5/5
2018-08-19

great product, great service

"just what we needed to complete the remodel"

Helpful Cool

5/5
2018-08-19

Good choice

"Great product, very competitive. , excellent service "

Helpful Cool

5/5
2018-08-19

Super fast, so fast I was in shock!

"I placed my order on Thursday and the website said it would be delivered on Saturday. I laughed, know it couldn't possibly be delivered in that short time period.
I was shocked went it showed up on time. I didn't pay extra for express shipping. Fastest online order I ever received! !
It was also nice that I was able to buy a short piece of pipe for a repair job, saved me $80 or $90.
Keep up the great work.
"

Helpful Cool

5/5
2018-08-19

Best Price and Fast Friendly Service

"I ordered a handle for a commercial Moen faucet, and received it in 2 days.
Supplyhouse has had the best price on everything that I have needed.
If you are looking for a faucet or a part checkout Supplyhouse.com
"

Helpful Cool

5/5
2018-08-19

LOW PRICES, FAST , ON TIME DELIVERY..

"I FOUND WHAT I NEEDED, AND RECIEVED THE ORDER ON TIME AT A GREAT PRICE.."

Helpful Cool

5/5
2018-08-19

Just what I needed

"My sump pump failed after 10 years and SupplyHouse had the exact same model in stock, ready to ship. The price was below other other web based suppliers AND my local hardware store AND they had free shipping and a delivery date earlier than anybody else!

Thank you SupplyHouse, my sump pump is running again and keeping my basement dry even with the massive amount of rain we've had this summer!

D. Ryan
"

Helpful Cool

5/5
2018-08-19

Cork and rubber isolation pads

"Good price, quick shipping "

Helpful Cool

5/5
2018-08-19

Great job supply house

"Very simple and smooth purchase thank you"

Helpful Cool

5/5
2018-08-19

Fast delivery

"Initial Partial shipment was fast, remaining shipment received as promised. I like the “hand writing” note on the box and packing material too. "

Helpful Cool

5/5
2018-08-18

n

"bgggggggggggggggggggggggggggggggggggggggggg"

Helpful Cool

5/5
2018-08-18

Great customer service

"Great customer service..."

Helpful Cool

5/5
2018-08-18

great pump

"Super fast shipper and worked as promised"

Helpful Cool

1/5
2018-08-18

Cannot deliver items which were shown in stock. Postpone delivery date then cancel order.

"I ordered in stock items SKU: ST3294-BBrand: Brasscraft.
I paid in full and confirmed it will deliver by Aug 23 to 30 2018.
Later received email about the delay with new delivery date. I waited.
Then received cancelation order email without compensation.
I wasted my time, money and get nothing.

I feel like, I am conceive and missed the opportunity to buy them from other vender.
Why does Supplyhouse advertise the items they cannot deliver??
Buyer be aware!!
SupplyHouse Cannot deliver items which were shown in stock.
"

Helpful Cool
SupplyHouse.com's Avatar
SupplyHouse.com from SupplyHouse.com has responded
Posted Aug-20-2018

“Hello,

We apologize for the inconvenience you have experienced on your recent order with us. After reviewing your order I do see the manufacturer discontinued the Tub/Shower Stems and we were no longer able to continue with the order. We strive to have the most accurate inventory and lead times on our website, and unfortunately in this case it was not correct. We did not charge you for the order because it had not shipped. If you have any questions or concerns regarding the order, please contact our customer service team at 1-888-757-4774 and we would be happy to assist you. Thank you!

Thank you,
Customer Care Team
SupplyHouse.com”


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