• ADDRESS
    91746
  •  
  • BUSINESS HOURS
    PST. 8:00am - 5:00pm Mon-Fri
    GENERAL PHONE
    1-626-363-1490
    FAX
    626-363-0100
  •  
  • SUPPORT EMAIL
    customerservice@supermediastore.com
    SUPPORT PHONE
    1-888-434-1888

Payment options

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  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • checkmark icon UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • checkmark icon Priority Next Day
  • checkmark icon Standard Next Day
  • option not available International
  • checkmark icon 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • option not available Require User Registration
  • option not available Guaranteed Security

Other

  • option not available International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile See full Rating history

Product & services pricing 0.00/10
Chance of future purchase: 0.00/10
Shipping & packaging: 0.00/10
Customer service: 0.00/10
Return/Replacement policy: 0.00/10
Click a star to Write a Review!
5/5
2017-07-09

Easy to find and order what I needed, great service and value

"I purchased a kit of four toner cartridges for my Canon laser printer. It was easy to find the cartridges I needed on their website. The standard shipping service was fast and the order was well packed. The cartridges perform well in my printer and were a great value at 20 percent of the cost of Canon branded cartridges."

Helpful Cool

5/5
2017-06-27

Super-dooper media store!

"the store is nice. found what I needed at the last minute - an ink cartridge for my Canon. the shipping wass ok, so I think of ordering here more and more. "

Helpful Cool

2/5
2017-03-20

Caution when you buy from them

"I ordered from Supermediastore and have a copy of what I ordered. Nevertheless they sent the wrong cartridges. When I called in that I received the wrong cartridges the person from customer service would not allow me to exchange them against the correct ones without paying a restocking fee. My argument that it was their fault that they sent the wrong cartridges and I would send back unopened and sealed cartridges back against them sending the correct ones - why would I have to pay a restocking fee? Well, it went very unpleasant from there and she would hang up on me. I finally sent in the wrong cartridges at my expense and got a refund after they deducted a restocking fee. Now they lost a customer and I ordered at a different company - and that went very smoothly without any problems!"

Helpful Cool

1/5
2017-03-13

DO NOT BUY from them

"I could not imagine a worse customer service experience... hundreds of dollars spent on worthless toner cartridges, and they do not reply to emails or phone calls. NO RECOURSE but to post every bad review I possibly can. Great web site, worthless vendor!"

Helpful Cool

1/5
2017-03-07

LOUSY SERVICE, NO CONTACT, ORDER PAGE DOES NOT WORK

"What's not to like? Shop elsewhere.........."

Helpful Cool

5/5
2016-10-19

SuperExperience

"I was super satisfied with my experience using SuperMediaStore. I purchased Super Slim Poly Cases. Not only did SuperMediaStore offer the lowest price that I could find (after days of research) but the free shipping over $50 was what sealed the deal. The order arrived reasonably fast for free shipping and of all 400 cases, only one had a chip in the upper corner. I am 399 out of 400% satisfied. I'll definitely buy from SuperMediaStore again--especially if they offer additional discounts (wink wink)."

Helpful Cool

5/5
2016-10-12

Needs meet

"Excellent transaction. Substitute cases for me to replace audio cd novels with."

Helpful Cool

5/5
2016-10-04

Just what I needed!

"Fast shipping for the right price. Thanks team!"

Helpful Cool

5/5
2016-10-03

Just as good as the original

"The replacement cartridge worked perfectly. I just popped it in and within seconds I was able to print again. I just wish the delivery had been a little faster. I will definitely buy from here again. "

Helpful Cool

1/5
2016-09-30

ARE YOU KIDDING ME

"They sent out bad ink not a single cartridge worked then to rub salt in the wound they said they would give me a refund if I simply shipped the ink back and they would pay for the shipping, here, all you have to do is print this form and send it back. I CAN'T PRINT!!!!!! That is why I was buying ink. I bet they do that a lot, sit back and laugh knowing the people will never send it back and they won't have to refund anything. To this day I still have a bunch of crappy ink that can't be used and no way to return them. It's Shameful! Almost a year later and I still can't print."

Helpful Cool

5/5
2016-09-06

Super Store

"Store was wonderful! Items were delivered on time and as promised. Great prices too!"

Helpful Cool

5/5
2016-08-25

Works for me!

"This is a good little reading light - two settings of brightness. It works on my book and in my clip-board for crossword puzzles. I'd recommend this light... Works for me! Delivery was prompt, price is right....I'm a happy reader. "

Helpful Cool

2/5
2016-08-24

Confusing product layouts

"I wanted 100 white DVD cases for Wii games and 50 black DVD cases for DVDs. The white ones were fine. The black ones were 1/3 the width of a DVD case. I did not know cases came in different widths. For people like me, they need to scream that in the content to the customers. So, now I have an education on DVD widths - 14mm, 8mm, and 4mm. Four is what I bought - completely useless for my needs."

Helpful Cool

4/5
2016-08-11

Good product

"Haven't used my latest purchase yet.....I have had problems with these cartridges not working in the past, but overall for the cost, good cartridges.."

Helpful Cool

5/5
2016-07-21

Tickled ink...

"I am happy with my order. My cartridges were delivered quickly and securely. Can't beat the price either. Will order from the SuperMediaStore again. "

Helpful Cool

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